ios 11.4.1 WiFi issue

I live in Argentina n i have n iPhone X. I have the problem and we dont have virgin hub or wathever .. my problem is with any router of any brand. Apple checked my device n its not hardware related.

Its n iOS problem 100%.. not happened with any other older iOS versions.

Not to be rude but i think that saying that its only a virgin problem or to buy a newer apple device (more newer than iPhone X???) doesnt help at all..

Yes, same experience for me. The hub 3 seems to work ok. I hardly dare say it! Virgin were helpful and sent the hub for no cost. I understand that some people have had a less positive response, but those with a hub 2 might want to give VM a little twist.

Same issue here with iPhone 6, I have a very weak or no WiFi connection since the update to 11.4.1 funny thing my wife has the same phone and hers works fine after the update (at least the WiFi). I put them side by side in my basement and her phone finds two strong signals mine fines none.

Me and my wife are both having this same issue. She has an IPhone 6, I have an SE. Both the same system update, other devices all connecting to WiFi with no problem. Exactly the same problem as you’ve described, WiFi just intermittently drops out, having to use 4g for everything at the moment which is churning through my data!

I replaced Superhub2 with VM Hub3 , four days ago, and have now, my two iPads, iPhone, and two Apple Homepods all connected to the Hub3. Both my iPads and my iPhone are now using 11.4.1 - so far with no problems at all. In addition, I have a MacBook Pro connected wirelessly to the Hub 3.

I think that the range of the Hub3 wifi is marginally ( a few feet ) better than the Superhub 2.

Oh, I also have four Ring wireless doorbell, camera and alert ringers all using the same Hub3 wireless network.

So, maybe , I’m a satisfied customer ( apart from the Virgin notification of a price increase , which Is not owing to my Hub 3 upgrade ).

I hope that helps.

Thanks. I called yesterday and tried to get them to send me a Superhib 3. They insisted they needed to send me a replacement 2, but swear it will be a brand new upgraded, updated, built in 2018 super hub two which doesn’t have the issues my ancient one does. They are supposedly aware of ongoing apple device issues with dropping out (we have had minor issues with this over the past year or two - bit not to the current extent), but the fix couldn’t be sent through the connection, it had to be hardwired into the newer models.

I’m not really buying it, but if it arrives and works then great. If not then I’ll call and make them send me a 3.

Good to hear from someone else that it’s working ok. I’ll come back and update with my experience of the supposedly new and improved Superhub 2.

I’m having the same issues but only on my iPad 3.

I’ve reset my home router, that worked temporarily.

I’ve reset my iPad network, also worked temporarily.

Everything else is working okay which includes my iPhone 7, iPad mini, a second iPad 3, and google home.

That's very inconsistent of them. I had the same problem as every one else. I booked a technician and he walked in the door clutching a new hub, no discussion about alternative solutions or fixes. Straight swap, NO COST. I do have some sympathy with Virgin since they seem to be picking up the grief and cost for an Apple created problem but they need to treat their customers equally. Maybe the costs of this are just becoming apparent and so they are charging. I suppose £20 is reasonable enough but the whole thing is a mess.

It took me several calls, before a Hub 3 was offered.

I said that I had reset both my iPad and the Superhub2 , and tried everything else that VM technical staff had suggested.

If you are ringing 150, try 151.

Don’t ask for a Hub 3, just say that you have followed all their advice.

By now, of course, VM have a record of your attempts, but I would persist.

As somebody else has suggested, you could ask what notice that you have to give , to cancel your contract. Tell them that you are looking at other providers. In fact, that might be the best approach next. They should then ask why.

In the short term , do you have an old router, or know somebody who could lend you one ? This could be plugged into one of the Modem Mode sockets , at the back to give you an alternative wifi.

I hesitate to say this, but my lady acquaintances ( mostly widows) have often told me that they seem to get badly treated , by companies, because they are women - unless they can act like a Lady Bracknell . Sadly, I think that there is an element of truth in that. Do you have a male relation, who could ring VM. I know this should not be necessary, these days, but the VM helplines are situated outside the UK.

I’ve not typed this in a logical order, sorry.

Good Luck.

I’m surprised more people from the US are not complaining about the same issues. I wake up in the morning and use my phone for about five minutes and it works fine with a strong Wi-Fi signal. After that the signal drops down to one bar in the phone does a lot of buffering. A short time later it drops Wi-Fi completely and often times cannot find any Wi-Fi locations. This is the same thing the phone does every day. Intermittently it will try to connect and might pick up Wi-Fi . Due to this I’m using a lot more data and waiting a lot longer for the phone to respond due to buffering. Also I am experiencing excessive battery drain, it’s so frustrating! My home network is Verizon FiOS with their router I have tried a single band and dual band router with the same issues with both. The iPhone 6 is been the best phone I’ve ever had and I’ll be ****** if I’m gonna be forced to buy a new phone because of a software change that has ruined this phone if that’s the case I’ll be looking at other phones in the future if this doesn’t get resolved.

I have removed the auto-Join and noticed that the wifi is disconnected (most of the times) after it goes to sleep remains as such for more than a minute. My iPhone is also 6 (s).

If you read the posts this problem did not occur before 11.4.1

Patience. I fear this will need a new build of iOS to fix for those that are affected.

tt2

I suggest you get in touch with Virgin Media and get a replacement Hub 3. More info at
https://community.virginmedia.com/t5/Networking-and-WiFi/IPhone-iOS-11-4-1/td-p/ 3771082/page/49

Thanks for the considered response. See a more recent post. You might find a different router fares better for you, otherwise you may have to wait on a patch from Apple.

tt2