since the update I am losing wifi connection , I would be browsing the internet or watching YouTube then bang no internet I then after switch the phones WiFi off and on again and no my internet is fine due to working ok on other devices that’s not running iOS
MacBook Pro
helpme705 wrote:
Same issue here with iPhone 6, I have a very weak or no WiFi connection since the update to 11.4.1 funny thing my wife has the same phone and hers works fine after the update (at least the WiFi). I put them side by side in my basement and her phone finds two strong signals mine fines none.
Since that is the case, then it would be a good idea to determine if your issue is caused by corrupted data or an app or Setting, or if it is possible a hardware issue. To do this, back up your device to iTunes or iCloud, then erase it. When you see the Hello screen, set it up, but when it asks if you want to do it from a backup, choose to set it up as new.
Once it is set up, if you are not already signed in to your Apple account in Settings, do that.
Then do the basement reception check again to see how the two phones compare.
If the problem is gone, then you know it is related to your data or your apps or Settings, so you would need to manually set up the device. Signing into iCloud would have sync'd your iCloud data, and you can download your purchased media via the iTunes and the App Store.
If the problem is not gone, then you should take it into Apple (in the "clean" that you were testing under), and have them look at the device to see if they can determine the cause of the issue.
How to back up to iCloud or iTunes
Restore from an iCloud or iTunes backup - Apple Support
Best,
GB
I have just had Apple US phone me and ask me loads of questions regarding the problem. They are going to send me an email with a diagnostic program so they can track the problem. Yesterday I visited the Apple Store in Brighton and he again did a full factory reset. This did seem to help for a while, but tonight the wifi has dropped again a couple of times. Not as bad as before. Apple US are going to contact as many as possible to try and get the problem fixed. They are aware of this forum. Tomorrow I am out and about so will test it in Tesco, M&S and McDonalds. Saturday my new Superhub will arrive so that will be interesting.
Glad apple is actually taking this problem serious , I have read on virgin forum the new superb 3 works ok but for me the superb 3 is a no no purely due to latency issue with the puma 6 chip in this router (no good for gaming) so need apple to sort the software out esp when its like this on the ios beta 12 version. Like I said my iPhone 5s on 10.3.3 works great oh why oh why can't you go back to this version is beyond me.
Just read on virgin forum asomeone with Samsung s7 recently did a android update and that’s also dropping WiFi on virgin maybe it’s some security WiFi patch that’s effected problems for both iOS and Android
Yes just wanted to add my name to the list, since the update IOS 11.4.1 my iPhone 6s and iPad air 2 loose their WiFi after 3-4 minutes have spent hours talking to Apple support and traveling to an Apple store for my Genius bar appointment followed their advice because I was told they were not aware of any other complaints of this nature (err duh!! and I believed them!!) Tried everything without success so like everyone else just have to hope the next update puts things right, but I think its important that every customer registers their complaint on these pages, its the only way we will get anything done. Good luck to all.
Since the update my WIFi will not stay connected on my IPad Pro or my IPhone 6s Plus. It disconnects every minute and I then have to toggle the WiFi on and off to get on the internet. My old iPads running on 9.3 are fine. My broadband is supplied by Virgin Media Super hub 2. Which seems to be the problem. They will not stay connected to WiFi. I have no problem with 4g.
Please help! Thank you
Same problem. iPad Air 2 Updated to 11.4.1 and now drops out every few minutes. I’m using a Virgin Superhub 2. Virgin Media haven’t been helpful (thus far), so hopefully this can be resolved quickly by Apple. There’s been mixed reports of Superhub 3 being more reliable, but VM won’t commit on that.
Yep same here, my 6S was working fine on wifi on my Virgin Media SH2ac until the update a few days ago. As per others its now hardly working. Turning off the wifi / disconnecting reconnecting does fix it for a few minutes then it stops working again.
Me too for SuperHub 2. Tried all the suggestions but nothing is working. I am travelling soon so will be able to test multiple wifi's which will help to pinpoint whether the hub is the source of problem
So far today in the last 5 hours I’ve had to reset my WiFi connection on average after every 5-10 minutes. This is on my iPhone 6 11.4.1
Strangely though, my daughters iPad mini 4 has not had the issue today and YouTube kids app has been fine, but the last week it’s been the same as my phone. I’m unsure what’s changed.
Running the virgin media superhub 2
I am having this issue but only when home on my Virginmedia Superhub 2 ac. What ISP providers / modems / routers are others experiencing this on please? I have Apple looking at it now and will try Virginmedia tomorrow.
Update. When connected to the WiFi and the internet drops, I can still connect to my i.p camera and move it around but the Apple TV remote app can’t detect the Apple TV box without resetting the connection.
Thoughts?
Probably best you stop posting drivel which has nothing to do with this issue.
Problem still persists for me, will give it a few more days to see if apple release an update before I talk to virgin media about a hub replacement.
jaynique26999 wrote:
How do you downgrade back I need help please
You cannot downgrade the iOS without jailbreaking your device and illegally obtaining an earlier version of the iOS, so you will have to wait for the next release.
Sorry,
GB
I have same problem on 6 post upgrade - did Virgin acknowledge Apple problem and issue new rouettt?
I have noticed there is issue even outside WiFi zone where it takes while to connect to Internet.
In this day and age - how can Apple release an update which messes up like this - I’m sure Steve is not happy like his followers.
I could not run my iPad on an earlier version of iOS, like iOS 4.0 because all my backup data was copied to iTunes from my original iPad that had already been upgraded to 11.4.1. The only way I can recover this data is by updating any new iPad to 11.4.1. Does anybody have this dropping of Internet connection with the newer iPad professionals?
ios 11.4.1 WiFi issue
