since the update I am losing wifi connection , I would be browsing the internet or watching YouTube then bang no internet I then after switch the phones WiFi off and on again and no my internet is fine due to working ok on other devices that’s not running iOS
MacBook Pro
helpme705 wrote:
Same issue here with iPhone 6, I have a very weak or no WiFi connection since the update to 11.4.1 funny thing my wife has the same phone and hers works fine after the update (at least the WiFi). I put them side by side in my basement and her phone finds two strong signals mine fines none.
Since that is the case, then it would be a good idea to determine if your issue is caused by corrupted data or an app or Setting, or if it is possible a hardware issue. To do this, back up your device to iTunes or iCloud, then erase it. When you see the Hello screen, set it up, but when it asks if you want to do it from a backup, choose to set it up as new.
Once it is set up, if you are not already signed in to your Apple account in Settings, do that.
Then do the basement reception check again to see how the two phones compare.
If the problem is gone, then you know it is related to your data or your apps or Settings, so you would need to manually set up the device. Signing into iCloud would have sync'd your iCloud data, and you can download your purchased media via the iTunes and the App Store.
If the problem is not gone, then you should take it into Apple (in the "clean" that you were testing under), and have them look at the device to see if they can determine the cause of the issue.
How to back up to iCloud or iTunes
Restore from an iCloud or iTunes backup - Apple Support
Best,
GB
I’ve been having the same problem, I have and iPhone 6s however my wifi is fine when I’m not using my home one. For example if I’m at a friends it’s works fine, but as soon as I get home it doesn’t. I live tried everything. Very frustrating.
I actually have a hub3 in my basement for awhile now but don't wish to use it due to the latency issues that hub suffers, read up about the intel puma 6 inside and how it effects gaming, so I would rather Apple fix the issue that wasn't an issue before the update.
I'm exactly the same.
I don't want to upgrade to HUB3 as it's supposed to be inferior to HUB2, which I have currently, and until now I've had no issues running my iPhone on wifi through it.
As I stated in my earlier post, my MacBook runs perfectly over the same channel as my iPhone, it's just the iPhone which has developed issues since the last iOS update.
It's down to Apple to pull their finger out and fix this, and we shouldn't be expected to change our routers due to their mistake.
If Apple started getting billed for everyones extra data usage due to this wifi issue, I'm sure they'd be a lot quicker to fix it.
Yes, I‘m not a gamer, but I’ve heard of the latency issue. Hub 3 seems fine for general use. I’m on an iPad without mobile connection, so had to do something!
I certainly wouldn’t want to detract from the fact that Apple needs to address the problem. It’s disappointing, to say the least.
Thanks for the feedback, I think before I go through that process and possibly loose everything on my phone I will see what others do to fix the problem. I'm not super technical when comes to backups or restores, I have lost stuff in the past.
But if I recover or re-install from a recent backup all the data will be the same like whats on the phone now, what will get fixed? I have a backup on my computer from last month (pre 11.4.1) or the cloud from last night(11.4.1) which one should I use?
I have had the same WiFi problems with my IPad Air, iPhone 7plus, and both my apple TVs. I have resettled the settings (even though all Apple devices show connections, even strong connections), I have removed the connection from my iPhone then selected it again only to still not work, I have cleared my cache still no connection. I have tested to see if my WiFi speed is slow, it isn’t and still being detected on all apple devices. Any other suggestions?
I have had the same problem on my iPad pro too. I kept putting off the update for about a week then finally went ahead, it said failed firmware update showing I'm on v11.4.1 I have reset my network setting numerous times. It works for about 10 mins then have to start the process all over again.
Internet is perfectly fine, on Xbox, pc, Samsung s7 phone, iPhone 7, smart tv (netflix) smart hubs....I could go on but they are all connecting with no issues.
I
This is for Apple to respond. When is Apple rolling out an iOS fix for the router modem problem with 11.4.1. My system is unusable without constantly reconnecting to my Virgin router, about every 5 minutes. Done all the suggestions and not helping. I have an IPad professional only a few days old! Nobody should upgrade to 11.4.1!
What I thought was fixed was short lived, I still have problems with weak or no WiFi, the signal is all over the place some times five bars some times one when it is connected, seems very unstable when it does work
I too have had issues since updating to iOS 11.4.1! I can’t even turn my ‘Wi-Fi’ button on in ‘Settings’, let alone have my ‘Bluetooth’ sit there with the ‘search’ scroll just go on, and on, and on, and on, etc., etc.!! I just bought the bloody thing last Thursday, so you can geuss how happy I am! 😉 I also have issues waking it up with ‘Touch ID’
Has anyone got anywhere with fixing this issue? I have iphone 6s and issues with wifi connectivity on my home wifi (which is Virgin Media). My husband's iphone has same issue at home but not work, no issues with other devices on different ios versions or my PC on the wifi.
So far I have tried 3 support chats with Apple with no results, and have -
- rebooted my router (several times)
- done a diagnostic test with Apple
- switched the phone off and on
- forgotten the network and reconnected (several times)
- done a factory reset of the phone and restored from iCloud
- done a reset of the network settings
- tried turning off bluetooth
- tried turning off find my phone (but it won't let me)
I don't know what else to try! Apple's technique now seems to be to cut me off every time I start a support chat.
I have a similar WiFi issue since the update. It constantly jumps to the weaker network in my house. Never had this issue. I have two networks, one is much weaker than the other. It now jumps to the weaker one constantly. Very annoying.
I have tried everything as you did with my iPhone 6 and it still is messed up at home.
Does not find connections
Sometimes connects with strong signal but very delayed internet
Signal is strong for a few minutes then goes to one bar then drops completely
Very weak short distance, I need to be within 20 feet of the router to get a signal
For my Netgear extender sometimes it says wrong password, which is not the case
All this seems to cause excess battery drain and is using much more data than usual
Is there any word on what or when Apple (the trillion dollar company) will do something about this?
Everybody wants me to change the router, change the company, but noone tells me the solution ! Can i get the same connection to my router, as had before installing 11.4.1 without changing anything?Very sad that no solution has been made from apple
ios 11.4.1 WiFi issue
