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Level 1

8 points

Can't get rid of Advance Mac Cleaner! Help!!

I don't know how or when, but today my Webroot SecureAnywhere detected 8 threats that can't be removed, and they all seem to involve Advance Mac Cleaner. The only problem is that it only appears in my Finder when I searched for Advance Mac Cleaner, not in my Launchpad. It's not showing up in the Activity Monitor either. And when I try to put it in the Trash from my Finder, a message pops up saying that Advance Mac Cleaner can't be moved to the trash because it can't be deleted. What should I do?

MacBook Pro TouchBar and Touch ID, macOS High Sierra (10.13.6)

Posted on Jul 14, 2018 6:18 PM

Best reply

Greg B32

Level 4

1,592 points

Posted on Jul 14, 2018 6:22 PM

system preferences > users and groups > log in items -high light and click the - one by one for anything that should not be launching automatically

open finder and look for mac keeper, clean my mac, advanced mac.. and there is a back up one to i forget the name of. trash them.

install malwarebytes for mac and scan

restart and scan again and remove selected

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Can't get rid of Advance Mac Cleaner! Help!!

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