Needs WiFi connection but I have one?

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Level 1

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Needs WiFi connection but I have one?

im trying to download an iOS update. It says “this update requires a WiFi connection to download.” I have WiFi; I can see the connection. But it stays greyed out. Help?

iPad Mini, iOS 8.4.1

Posted on Jul 14, 2018 11:28 PM

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Answer 1

Jul 15, 2018 11:31 AM in response to velvetcat34

Hi,

Try here > Connect to Wi-Fi on your iPhone, iPad, or iPod touch

And here > If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

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Answer 2

velvetcat34 Author

Level 1

25 points

Jul 15, 2018 4:13 PM in response to Carolyn Samit

That’s the thing. I’m already connected. I ended up having to plug in my phone to get it to download the update.

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Needs WiFi connection but I have one?

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