​​ ​

The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.


You can continue to find trusted guidance and support on the official Apple Support site. 


We want to thank the community members who have contributed their time and expertise to help others with their Apple products.


Apple TV remote won't adjust volume.

I have an apple TV, not sure generation but it's the first one that came with Siri remote I believe. I tried all the options I could find online including adding a new device where it had me hold the volume buttons, holding menu and volume up to repair the remote and power cycling it. I've tried them all in varying combinations with no luck. I have a clear view of the IR receiver, and have only had this problem with this specific TV. Wondering if anyone had any ideas on how I might be able to get the volume to work on the siri remote.

Posted on Jul 17, 2018 9:05 PM

Similar questions

2 replies

Jul 18, 2018 12:55 PM in response to Meech1889

Control your TV or receiver with your Siri Remote or Apple TV Remote - Apple Support

Adjust the volume

On your Siri Remote or Apple TV Remote, press User uploaded file or User uploaded file to turn the volume up or down. If the volume doesn’t respond, follow steps to manually program your Siri Remote or Apple TV Remote for volume control.

Your Siri Remote or Apple TV Remote can control volume for either your television or your receiver, not for both simultaneously.



Identify your Apple TV model - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple TV remote won't adjust volume.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.