You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple TV remote won't adjust volume.

I have an apple TV, not sure generation but it's the first one that came with Siri remote I believe. I tried all the options I could find online including adding a new device where it had me hold the volume buttons, holding menu and volume up to repair the remote and power cycling it. I've tried them all in varying combinations with no luck. I have a clear view of the IR receiver, and have only had this problem with this specific TV. Wondering if anyone had any ideas on how I might be able to get the volume to work on the siri remote.

Posted on Jul 17, 2018 9:05 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 18, 2018 12:55 PM

Control your TV or receiver with your Siri Remote or Apple TV Remote - Apple Support

Adjust the volume

On your Siri Remote or Apple TV Remote, press User uploaded file or User uploaded file to turn the volume up or down. If the volume doesn’t respond, follow steps to manually program your Siri Remote or Apple TV Remote for volume control.

Your Siri Remote or Apple TV Remote can control volume for either your television or your receiver, not for both simultaneously.



Identify your Apple TV model - Apple Support

Similar questions

2 replies
Question marked as Top-ranking reply

Jul 18, 2018 12:55 PM in response to Meech1889

Control your TV or receiver with your Siri Remote or Apple TV Remote - Apple Support

Adjust the volume

On your Siri Remote or Apple TV Remote, press User uploaded file or User uploaded file to turn the volume up or down. If the volume doesn’t respond, follow steps to manually program your Siri Remote or Apple TV Remote for volume control.

Your Siri Remote or Apple TV Remote can control volume for either your television or your receiver, not for both simultaneously.



Identify your Apple TV model - Apple Support

Apple TV remote won't adjust volume.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.