Question:

Question: My MacBook Pro 2018 version speakers are crackling.

Hello. A few days ago I got the new MacBook Pro 2018 15in version. I’ve noticed since yesterday that my MacBook Pro speakers were crackling randomly. I’m not sure if since this is a new release that there are bugs in the software or if it’s an actual defect. Because before yesterday, I haven’t experienced this issue. I resetted the NVRAM and did a diagnostics test with no issues. After about 10 minutes of use that’s when it does it. Then stops. I think I might hopefully but not hopefully have to get it replaced since it’s under the warranty still. I did nothing to it. So this is dissapointing to me.

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Sep 14, 2018 5:13 PM in response to IdentifiedGamer In response to IdentifiedGamer

The cracking sound disappeared on my MBP 15" when I listened iTunes after I installed the supplemental update 2.

However, when I am using Logic ProX, problems are still there.

Even actually I was not using any headphones, suddenly the cracking started and a notice screen jumped out saying
"Error while trying to synchronize AUDIO and MIDI", screenshot as attached.

Then I put on headphones, either wireless or not, cracking sound disappeared at first for a while then appeared again.


I already returned my MBP and got a new one, but the problem is still the same.

Please let me know what to do.


User uploaded file

Sep 14, 2018 5:13 PM

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Sep 15, 2018 8:22 AM in response to IdentifiedGamer In response to IdentifiedGamer

I am having an issue with my 13' MBP 2018 also. Its a minor problem, but its still a very annoying problem about the weird noise from the speaker. Whenever I skip videos in Youtube/MPlayerX or any other player using the left/right key on the keyboard, there will always be a weird click (crackle) noise which never happens in my old MBP. I know this is definitely not a issue with the video player or Safari because this weird click noise (crackle) also happens when I press Esc key on a program sometimes. If anyone have a fix to this, please reply to my email.

Sep 15, 2018 8:22 AM

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Sep 16, 2018 3:23 AM in response to IdentifiedGamer In response to IdentifiedGamer

I have this issue on my MBP 2018 TouchBar 13".


This thread is quite similar. In short, there are two camps (quoting another user):


1. There is a spot inside the display assembly where there is metal on metal and it makes a popping sound when heat increases.


2. There is a popping sound coming from the speakers.


Re: Popping Sound, MBP 2016

Sep 16, 2018 3:23 AM

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Sep 16, 2018 3:59 AM in response to techny.noob In response to techny.noob

I believe that my issue is related to a sound coming from the speakers. I've been wondering for so long is that, how in the world will I get this issue fixed if changing the laptop itself still yields the same issue. I really hope Apple pays close attention to fixing this problem or issuing a return policy as I have just go this MacBook Pro 2018 in a week.


I am quite shock with the "technical Issues" on the MBP 2018 as I have never experienced them on my old 2011 MBP before. However, I am aware that some of these issues are common to every other person who pays close attention to their MBP.


Another wierd screen issue that I experienced which only happen once is this: Macbook Pro 13' 2018 Screen Issue - YouTube.

The only way to get rid of this screen glitch was restarting the computer. However, this never happened to me again afterwards.


I know that the screen issue is not common in the 2018's MBP, but like...... I was shocked when it happened. It is very hard to get a replacement MBP in my country as the third party reseller also doesn't like the return policy, and this has already been my second replacement.

Sep 16, 2018 3:59 AM

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Sep 16, 2018 4:51 AM in response to siradanaic07 In response to siradanaic07

To all people having 2018 MacBooks 13'' & 15'' and having those issues... do you experience those when the audio is coming through your earphone for example?

If that's the case, IMHO, these aren't hardware (speakers) issues and such as is more possible to be fixed in a future software upadte/patch.

I want to replace my old MacBook Pro (mid 2010) two years now, but with all these problems to previous models too I hesitate.

Sep 16, 2018 4:51 AM

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Oct 8, 2018 7:51 AM in response to IdentifiedGamer In response to IdentifiedGamer

Apple is aware of this ! Just spoke to them !

Cancelled my order for Macbook pro since the Apple Authorized Reseller didn't have them !

This is really appalling that such issues are slipping through Apple's Quality Control Program!

From iPhone X with Speaker Crackling to this now and Sticky keys this has really got to STOP!

Oct 8, 2018 7:51 AM

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Oct 8, 2018 10:23 PM in response to Asher Menezes In response to Asher Menezes

Apple being typical Apple never officially publicly acknowledged it was even an issue as far as I'm aware. Some Apple store reps and service providers told certain individuals they were aware of it and working on a fix, while others claimed to be oblivious of the issue despite numerous news reports about it and many pages-deep forum threads like this. Several people deduced that the crackling was caused by sample rate drifting, and then a software update solved the issue. You are the first person since the update to complain about it (the two posts above you are talking about different issues, as they didn't read the thread properly before posting). Myself and others no longer have the problem.


Apple customer service is a dirty world of misinformation, confusion and flat out dishonesty. Several years later they are yet to acknowledge that iCloud music is a broken mess. Take anything they tell you with a grain of salt.


https://www.macrumors.com/2018/08/29/macos-high-sierra-supplemental-update-2-det ails/

Oct 8, 2018 10:23 PM

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Oct 8, 2018 11:04 PM in response to Rubb. In response to Rubb.

First of all I may be the first person since the update to reiterate this !

But you can see the original thread on MacRumors about this issue and a guy posted about his interaction with Apple Support just last week !

They stated that they are working on the issue.

That's why I contacted them to see for myself ! They then told me the same thing!

I agree with you about not being upfront and denying that this issue even exists !

But many years contrary to your statement are still plagued by this issue!

Oct 8, 2018 11:04 PM

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Oct 8, 2018 11:17 PM in response to Asher Menezes In response to Asher Menezes

I think the problem here is people are having a variety of different audio issues, and are all congregating in the same threads! I checked the post in the Mac Rumors forum, that guy seems to have a different problem to the one I was having that was solved (which at the time was quite widespread).


It's disappointing that there are so many different issues with these Macs. After the audio issue was solved for me, I started having some pretty bad bugs with video playback, which were thankfully solved by Mojave, and now it's working perfectly.


However I definitely don't have confidence that I won't find myself with more issues later on. Apple really needs to do something about its quality control.

On the bright side, at least they aren't deleting all our files like a certain other computer company! It's sad that that's even something we need to worry about with 2018 technology.


At least my N64 still works perfectly 🙂

Oct 8, 2018 11:17 PM

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Question: My MacBook Pro 2018 version speakers are crackling.