IOS 11.4.1 and wifi problem

philrae wrote:

...this is not an isolated instance and just seems to be the norm that we accept all of Apples little foibles which have happened on every Iphone I have owned, bot the same fault bit various ones over the years. Time will tell how long this takes.

Agree, and for those like yourself I can only imagine how frustrating it can be, but most haven’t had issues, I’m one of them. The two main problems at the moment appear to be excessive battery consumption and your WiFi connection fault, both appearing with either 11.4 or 11.4.1, but my X and iPad Mini 2 have just kept working as normal and I’m not really sure why.

All I can think of is for any updates I do tend to use iTunes and I don’t have 100’s of Apps on the devices, other than that they are used daily for web, messages, mail, music, podcasts and reading, in fact I probably use more than the iMac now.

It’s really a tuff one to nail down not withstanding the fact my devices couldn’t be more different, the latest X and an almost outdated iPad, go figure.

Still, if Apple would give those affected a way out by allowing a downgrade until they get it together I suppose most would be satisfied, maybe if enough complain they might rethink that strategy.

Posted this in another discussion regarding a call from Apple in the last hour and can confirm they appear to be collecting everything they can regarding the issue, even from those that have for some reason managed to avoid it. Discussed devices I use and method of updating (iTunes), also what impact an upgrade and downgrade could/does have with regards to what’s left on the device that might make things work again.

Obviously they are collecting certain information from different sources, what they find when it’s all put together who knows, anyhow they do seem to be getting more proactive. The other point is it was the forum that’s prompted this course of acion so for those that consider Apple doesn’t listen sometimes (and I may be one of them), it looks like they do, so it’s important as much as possible is communicated in discussions to give them the best chance possible to resolve.

Since I first posted to this thread I have gone on holiday to Majorca. The WiFi here causes no problems so maybe my virgin media superhub 2 is the key?

Anyway when I get home in two weeks I’ll test some of solutions but I have to say none of them worked before I left the UK

😩

So, Gail from Maine, seems your post, my response, and the initial question asking about the 12.4 beta were all removed suddenly....does that mean you work for Apple? If so, it would be much appreciated if we could get some response regarding what Apple is doing to fix this issue, especially since people can no longer roll back to version 11.4. We spend a lot of money on these devices and expect core functionality, such as wireless access, to remain stable between patches, especially minor patches. Perhaps not removing the digital signature on prior releases so quickly should be considered. From now on, I will delay updating as long as possible before I infect my devices with insufficiently tested updates.

Ryzon wrote:

...Perhaps not removing the digital signature on prior releases so quickly should be considered. From now on, I will delay updating as long as possible before I infect my devices with insufficiently tested updates.

I also believe Apple should be considering that option (posted same in another discussion), appreciate it may be a balance with regards to moving people forward especially if the previous iOS has security issues, but as you say, when core functionality goes down they must be prepared to offer up alternative "solutions".

Agree whole heartedly with your post.

Sorry to say, I was wrong. Although it seemed the fix was working, like the rest of you I'm now noticing that the wifi is still dropping out. I regret posting that it was working perfectly for me. I'll call apple again, but believe only an update will fix it. I'm also on VM hub 2.

Awesome information at that link about the problem, Apple‘s admission that they have an issue with their patch, an indication that a fix may be available with another .x release before 12 rolls out. Thanks also for the steps people can try that you distilled from a reply message.....very useful! I’m going to try the suggested workaround when I get home this evening.

I wish I could remove that last post. The fix has stopped working. At least the article give some insight that Apple are aware of the problem and are looking into it. I shall stop looking for work arounds. Sorry for perhaps raising hopes.

I tried it too, but sadly it did not work for long. All “fixes” are worth trying if they are within reason Chris. As you say it is encouraging to read that Apple are aware of this issue and are working on a cure.

The one I have hung back from is taking my iPhone in for repair, as the problem appears to be with the iOS rather than iPhones or iPads themselves.

I totally agree with you Ryzon with regards to Apple. I love their products but am dismayed, to put it mildly, that they have released an update to iOS which has caused issues for so many people and cannot understand why a fix was not sorted as iOS11.4.2

As you say Apple need to test more thoroughly and yes I wish we could roll back an update that causes problems with a form of system restore to a previous version.

I mentioned the chipset in older routers as I had read that this was the problem. Perhaps they were wrong 😕 I am no expert. All in all let’s hope that Apple get it right with iOS12

Just tried this after having the problem since the last update too. Sadly it's made no difference whatsoever. I get quite excited for about two minutes when things seem to be working then it drops the wi-fi again. Done all of the previous together with taking my phone into the Apple shop where they suggested a full reset a few weeks ago (which I had to pay for). Sadly nothing has worked. It's so frustrating, feel like throwing the darn phone in the nearest bin! All that money and the **** thing is pretty useless.

Some of the replies state that you should roll back the iOS but as Apple are no longer signing the earlier version we are stuck with 11.4.1 and the bugs it contains. What other solutions are available? A phone that cannot connect to WiFi is ridiculous especially with the data hungry apps out there, let alone my music collection.

Any ideas?

According to a blog apple is aware of this and is working on a fix. It’s been a month now since that message and nothing in sight. It’s also not fair that users are kept waiting so long without an appropriate fix. Thanks to all contributions to this thread.

I tried to answer your request for ideas, but once again the Apple forum-police yanked my post for daring to mention the version 12 beta status, as conveyed by others supposedly involved in the testing. Again, Apple spending more time policing a forum, where people are asking for help and guidance, than actually helping people. Great use of your time and money in “supporting” your customers......thanks, Apple.......for nothing.

Absolutely! My message from yesterday has also disappeared. All I said was that I'm being sent a new virgin hub 3 and will report if it fixes this debacle. What's so wrong with that that it had to be removed???