Level 1

21 points

Wallet & Apple Pay Preference Missing

I just purchased a new 2018 15 inch MacBook Pro and migrated my old info from a Time Machine Backup. All is well except the Wallet & Apple Pay Preference icon is missing in the System Preferences. This icon does show up when I switch users to Guest or create a new User. Guessing my Preferences plist from the TMB that I migrated is causing this Wallet & Apple Pay icon to be missing. I have reached out to Apple for help and they are looking into it. Anyone else have this issue?

Posted on Jul 21, 2018 2:06 PM

Top-ranking reply

JCandle

Level 1

4 points

Posted on Aug 25, 2018 8:52 AM

For ease of reading the problem can be identified by opening the Terminal app and pasting in the following command:

Code:

defaults read .GlobalPreferences PKSecureElementAvailableFlags

If Terminal responds with:

Code:

rather than the correct value of:

Code:

Then the fault is with this flag value and the following command should be pasted into Terminal:

Code:

defaults write .GlobalPreferences PKSecureElementAvailableFlags -int 3

You can check this value again by repeating:

Code:

defaults read .GlobalPreferences PKSecureElementAvailableFlags

The Wallet appeared in the System Preferences pane immediately after this command but it took me a restart to get it to accept a new card (a log out/in may have also worked).

Full credit to Einkoro, mjrit and a few others.

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78 replies

AndyG.

Level 1

4 points

Aug 8, 2018 4:40 PM in response to mjrit

My apologies, I meant ~/Library not just the ~/Library/Preferences folder. (Just edited my previous post to reflect this correction).

Aug 12, 2018 10:02 AM in response to YatBob

I tried the migration again and used CarbonCopy. Same issue.

YatBob

Level 1

9 points

Aug 12, 2018 10:17 AM in response to snog_1999

Hoping not to hear that

Aug 12, 2018 3:49 PM in response to snog_1999

Tech support just called. They are helping me gather a sysdiagnose for submission to them.

Aug 12, 2018 3:59 PM in response to snog_1999

Sysdiagnose submitted. Tech set a call back for Tuesday. I told her that I will be patient as I would rather have a fix than have a work around. Hopefully an answer will be forthcoming.

Aug 12, 2018 9:09 PM in response to gonezo

So I can't set up Apple Pay on MacBook with Touch ID if I set up my MacBook with Migration Assistant? Did they say they planned to fix it?

Aug 13, 2018 3:18 AM in response to mjrit

Nice work! Your solution worked for me. I too passed the solution on to my advisor (Of course, I gave you the credit). Nicely done!

YatBob

Level 1

9 points

Aug 13, 2018 6:16 AM in response to DAC30

Great work, thanks to all who contributed to this forum and solved the issue

Aug 13, 2018 6:54 AM in response to Einkoro

Thank you for the solution.

-robbie-

Level 1

8 points

Aug 13, 2018 8:48 AM in response to Einkoro

Fine work; fine work indeed. 🙂

AndyG.

Level 1

4 points

Aug 13, 2018 9:17 AM in response to Einkoro

Bravo, amazing work Einkoro! Apple should hire you! ;)

Aug 13, 2018 6:13 PM in response to DAC30

Even when I got wallet to show up I cannot add any cards, anything I can do?

-robbie-

Level 1

8 points

Aug 16, 2018 4:45 AM in response to mjrit

Yep, it was the uncertainty with the new T2 chip that gave me pause - especially with the problems others are experiencing with the bridge OS crashes. So far my 2018 MBP has been rock-solid.

graydl

Level 1

4 points

Aug 20, 2018 2:21 PM in response to YatBob

I migrated from a super duper backup and have exactly the same problem. So I don't think that will solve anyones problem

boise89

Level 1

8 points

Aug 26, 2018 6:22 PM in response to boise89

By the way, this fixed the issue...and I didn't have to reformat/reinstall per apple support's suggestion. So much for apple support and their "geniuses".

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Wallet & Apple Pay Preference Missing