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Fonts on Startup and login screen - question marks

After boot/re-boot all fonts on the login screens are replaced with the question mark-in-square character.

My user folder is hosted on a second SSD, not the startup SSD.


This issue is not present on the lock screen.

The issue clears up in safe mode.


User uploaded file

Login Screen


User uploaded file

Lock Screen


I have done the steps here: MacBook - characters in login screen replaced by question marks - Ask Different

  • Validated all of the fonts

    I have a lot of duplicate fonts and one font that has a bad 'kern' table structure and contents.

  • Cleared the font caches while logged in to my user account:

atsutil databases -removeUser

sudoatsutil databases -remove

atsutil server -shutdown

atsutil server -ping


I haven't removed duplicate fonts yet, but many of them have been disabled.


I'm not sure it matters, I have encrypted drives.


Hardware Overview:


Model Name: MacBook Pro

Model Identifier: MacBookPro8,1

Processor Name: Intel Core i7

Processor Speed: 2.7 GHz

Number of Processors: 1

Total Number of Cores: 2

L2 Cache (per Core): 256 KB

L3 Cache: 4 MB

Memory: 16 GB

Boot ROM Version: MBP81.0050.B00

SMC Version (system): 1.68f96


System Version: macOS 10.13.6 (17G65)

Kernel Version: Darwin 17.7.0

Boot Volume: Macintosh

Boot Mode: Normal

Computer Name: **************

User Name: ****************

Secure Virtual Memory: Enabled

System Integrity Protection: Disabled

Time since boot: 4:10

MacBook Pro, macOS High Sierra (10.13.6), 16GB RAM, 2x2TB SSD

Posted on Jul 26, 2018 11:00 AM

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Fonts on Startup and login screen - question marks

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