After upgrade to High Sierra my mac will not send pictures through the messages app. I have tried everything shown online to fix this problem to no avail. Every time Apple does an upgrade they screw something up.
Hey fishnlady (love the name!) ! I'm back. Sorry to be late but I was away from the computer much of yesterday and didn't see your response until this morning.
Thanks for the report--it holds some key clues.
First is this:
Mounted Volumes:
disk0s2 - Macintosh HD 999.35 GB (49.19 GB free)
Your hard drive is nearly full with less than 5 percent free space. You need to delete stuff you no longer need and off-load things you need to save to external disks or thumb drives. A good rule of thumb is to keep at least 10 percent free space to allow for "surprises" that can come up during things like system upgrades, when more space is needed temporarily. On your hard drive 10 percent is roughly 100GB.
That alone may move your performance to the "good" category in Etrecheck and hopefully fix the image placement issue.
You have Google Chrome launching as soon as you start the computer. That means it is running in the backgorund all the time. If you look at the report's section on "Top Processes by Memory":
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Top Processes by Memory:
| Process (count) | Source | RAM usage | Location |
| Google Chrome Helper (13) | Google, Inc. | 1.85 GB | |
| kernel_task | Apple | 858 MB | |
| mdworker (13) | Apple | 411 MB | |
| Google Chrome | Google, Inc. | 332 MB | |
| Finder | Apple | 183 MB |
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you'll see Chrome and its minions were using ~25 percent of your RAM at the time of the test. That's huge. I'm on Safari right now with 18 tabs open on my iMac and it is only using a small fraction of the RAM Chrome has usurped. Chrome is s known resource hog on both Mac and Windows computers. If you must use it, launch it only when needed and close it when done. Also consider adding RAM if you must keep using Chrome. Adding two 2GB modules would be inexpensive and put you art 12GB. I only buy RAM from Crucial.com or Other World Computing. They've never failed me or our Macs.
I believe the Viber was a stray file left over from deleting the program.
I am having problems posting so I am breaking my response to you in parts.
The Mac HD info you asked about is this:
Concerning the DU images here is what I have:
And now for a little non boring items:
I'm gobsmacked. Those show free space. I'm not sure about the "purgeable" part or what to do about it but you should have enough room. I'm sending out a bat-signal fo more helpers!
I'm hungry now! Nice!
Welcome!
I send images via Messages almost daily with High Sierra, so this is not a universal condition.
The most common cause of odd Mac problems is the installation of useless third-party utilities like anti-virus and so-called "cleaning/tune-up/optimizing" apps. They ALL create more problems than they claim to cure--no exceptions. We can quickly see if this is the case (and possibly save you a trip to the Apple Store) if you post a snapshot of your system configuration. Fortunately there is a safe and secure way to do that.
A respected and long-serving member of these communities has created a simple utility that will take that "snapshot" of your configuration without revealing any sensitive information about you and your computer. It only runs when you tell it to, not in the background, and therefore creates no performance penalties. It is Etrecheck, and is available here:
Run it and, when its results display, select "Report" from the left-hand pane (scroll down), then click Etrecheck's "Share Report" icon followed by "Copy Report" from the resulting dropdown. Paste the entire report into a response to your own thread here. It will often allow us to quickly identify or eliminate software as the problem.
failure of High Sierra and Apple
