apple text about lost iphone

My son's iPhone was stolen a few weeks back. We had T-Mobile block the sim card. Since then we received 3 text (sms) messages, 2 from Apple and 1 from Appleinc.
The 2 from Apple both had a message saying:
"Apple report, Your lost iPhone has been located. Track down your last known location online at https://apple.track-locations.com/icloud/lihvl (2 different links in both texts) and the other one had the following link: https://track.apple.com.eu-en.cf/?imei=........

Apple Support"


The 1 from Appleinc had the following text:

"Apple report, Your lost iPhone has been found. You can get support about your lost Apple device online at https://www.apple.com.es-en.support/?auth=........

Apple Support"


When the first 2 from Apple came in I was not suspicious but luckily I did not use the link in the text but logged into iCloud using my computer. I could see that the iPhone was briefly turned on nearby Barcelona, while it was stolen in the Netherlands. When the 3th sms came in about the iPhone being found I did get a feeling that these were actually not coming from Apple but was a very smart way of social engineering. At least I think. The sms and even the webpage that you are being diverted to a very real looking Apple site.


Can you confirm that Apple never sends out text message about a located or found iPhone (when stolen)?

iPhone 7, iOS 11.4

Posted on Jul 30, 2018 12:05 PM

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Question marked as Top-ranking reply

Posted on Jul 30, 2018 12:24 PM

See If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support


Note that Apple doesn’t even take any reports of lost or stolen devices. They quite literally have no clue your device is even missing. They do not track or search for devices. They have provided find my iPhone (with lost mode if yiu choose to use it) but using or not using that is wholly within the control of the user, not Apple.


Apple takes no role in lost or stolen personal property and they will never contact you in any way about your missing property.

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Question marked as Top-ranking reply

Jul 30, 2018 12:24 PM in response to hazepau

See If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support


Note that Apple doesn’t even take any reports of lost or stolen devices. They quite literally have no clue your device is even missing. They do not track or search for devices. They have provided find my iPhone (with lost mode if yiu choose to use it) but using or not using that is wholly within the control of the user, not Apple.


Apple takes no role in lost or stolen personal property and they will never contact you in any way about your missing property.

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apple text about lost iphone

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