"Applecare virus warning"

Is anyone else having trouble with AppleCare virus warnings? I didn't think Apple did that.

iMac with Retina 5K display, macOS High Sierra (10.13.5), 21.5 inch screen

Posted on Jul 31, 2018 10:35 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 31, 2018 1:37 PM

No, that's not from Apple. It is phishing. Apple does not use pop-ups. In a message Apple will always address you by your real name, never by your email address or Dear Customer. Also the sent-from address should be @apple.com or @itunes.com Additionally Apple does not send attachments.

https://support.apple.com/en-us/HT204759

Forward it to reportphishing@apple.com

4 replies
Question marked as Top-ranking reply

Jul 31, 2018 1:37 PM in response to labech60

No, that's not from Apple. It is phishing. Apple does not use pop-ups. In a message Apple will always address you by your real name, never by your email address or Dear Customer. Also the sent-from address should be @apple.com or @itunes.com Additionally Apple does not send attachments.

https://support.apple.com/en-us/HT204759

Forward it to reportphishing@apple.com

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

"Applecare virus warning"

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.