Login loop bug on Podcast Connect

Me too. Same problem. I've been on the phone with Support and was then redirected to the developer site. I DETAILED my problem within an email to them. Their response? Go to podcastsconnect.apple.com and SIGN IN! Are you friggin kidding me!!??? That is literally the entire issue. I have so many emails from them now with wrong or complete;y unhelpful replies.

Hopefully they will resolve this soon. It’s hinestly ridiculous that it has already been days without real reply. It is also ridiculous that this has clearly been an ongoing issue that they refuse to fix.

This is ridiculous. So many suggestions out there because it has happened so many times. I even created a new account, attached a credit card to it, and got that all setup and that didn't work either. 1 of the many suggestions was that it was caused by your account being setup as a vendor somehow so the work around was a new account.

Trillion dollar company and all they do is play the blame game internally and everyone gets the shaft.

I'm having the same problem, but oddly, my husband, who also hosts podcasts through a different Apple account, is able to login without and trouble. We even tried it using my computer and the same browser, and he can get to his podcast screen just fine. Not sure what it means, but there's another data point.

My brother and I both have had the same account for years and years (and he's on an Apple Computer), and neither of us can get in. The URLS say URLfail and AuthFail. Something is wrong with the authentication system.

I’m having the same problem I used different computers,phones,updates on iTunes and any other program I can think of..Updated credit card,approved devices and NOTHING IT STILL LOOPS!!!..I’m over it,hopefully they fix it but if not I’ll just stick to google play and other providers..

I am having the same issue... I picked the wrong time to submit a podcast for sure, let alone promote it. All I can hope for at this point is that they figure it out before the 11th... Does anyone have any better luck with other platforms like spotify or sticher?

Yeah, I'm in the same boat. Promoted a podcast to launch this week, and I'm stuck in this stupid loop.

I've tried two active, long-used apple IDs, a MacBook and and PC, various browsers, cleared caches, and nothing. And I can't contact support because that just throws me into the same loop.

This seems to have been going on for months by my research. This is ridiculous and incredibly frustrating and such a waste of time.

I host podcasts via Libsyn, so I'm able to send the feed to Google Play and Spotify. I just got approved via Stitcher. The show later this month is a fiction podcast, and people's ability to access the episodes is really, really important. If I can never access my podcast feeds again in iTunes, I'll give up.

The new show has its own website and blog. If this isn't fixed by the week of launch, I plan to write a blog explaining to listeners why we're not on iTunes and add a page of all the different places they can get the show instead. That's all I can think to do. It's really unfortunate.

Starbug1138 - if you get close to the launch date - we can submit directly to Apple Podcast from Libsyn. Email me Rob at libsyn dot com - and I can explain the process. That offer goes for anyone else hosting with libsyn.

Rob W

Tried again just then and thought it was going to work. I got a terms agreement pop up after logging in. Click accept and get an error message "

We can't process your request.

Go back to where you were and try again. If the problem continues, contact us.

App Store Connect Login Page:

Click contact us and the loop begins. So frustrating

"THey told me to clear cache and cookies then try a different browser."

Hahahahahahahahahahahahahaha.

I tried that repeatedly 2 days ago. Nothing.

If that's the "help" they're offering then we are so screwed.

Flooding them with emails, when they are aware of the situation is not going to do anyone any good and a waste of resources. Podcasts are tied to the rest of the infrastructure and I’m sure they are careful to not break something else in the process of trying to fix an issue that is affecting only some Apple Ids.

Don’t make matters worse. It’s a free service.

Agreed. It could be worse. Those that are panicking are not doing anyone any good. Podcasts are just one of many products that are tied to iTunes connect.

It’s a free service and their engineering team is working on it.

I’m sure they have to be careful to not break one of the other product lines that are a paid service and generating revenue.

Well I got a new page that asked me to accept terms so that's new.. but after that I get.

We can't process your request.

Go back to where you were and try again. If the problem continues, contact us.

Progress though?