Update your iCloud billing information

Hi, I got an email with this message: “Update your iCloud billing information to keep your storage upgrade.”

I entered an other credit card but nothing has changed and I still get a warning (in the iCloud settings) about needing to update my payment details because there was a problem with my payment details. The card works fine on other payments, and following the “update payment” in the settings doesn’t solve the problem.

what can I do?! I can’t afford to lose the storage.

thanks.

Posted on Aug 2, 2018 11:11 PM

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1 reply

Aug 2, 2018 11:29 PM in response to Michal269

do not ever respond to such emails - always go to the direct Apple page - emails often are Phishing and may expose your data to theft


this is the apple link to Manage your iCloud storage - Apple Support


And you may need to change passwords and notify your credit card company since you may have given it to a scammer -- If you think your Apple ID has been compromised - Apple Support

LN

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Update your iCloud billing information

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