My phone says iPhone disabled- connect to iTunes Store. How can I fix this?

My phone says iPhone disabled- connect to iTunes Store. How can I fix this?

how to fix it ?

iPhone 6, iOS 11.1.2

Posted on Aug 3, 2018 1:10 AM

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1,842 replies

Feb 5, 2019 8:25 AM in response to jazmenn

If your phone is saying connect to iTunes it is probably too late to get your photos off of it. If you did any one of the following your photos are recoverable:

  • Made a recent iTunes backup
  • Enabled daily automatic iCloud backups
  • Enabled iCloud Photo sync
  • Synced your photos to a 3rd party cloud service such as upthere.com, google photos, Shutterfly, Dropbox, Box.com, etc
  • Synced your phone just once in the past to iTunes on your computer.


If you did none of these you will have to restore your phone using iTunes. If you have ever synced your phone to iTunes you may be able to make a backup of the phone before restoring it. See-->If your Apple ID is locked or disabled - Apple Support

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My phone says iPhone disabled- connect to iTunes Store. How can I fix this?

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