My phone says iPhone disabled- connect to iTunes Store. How can I fix this?

My phone says iPhone disabled- connect to iTunes Store. How can I fix this?

how to fix it ?

iPhone 6, iOS 11.1.2

Posted on Aug 3, 2018 1:10 AM

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1,842 replies

Aug 16, 2020 7:03 AM in response to sherlyn81

sherlyn81 wrote:

I have an iPhone 6s and it says iPhone is disabled connect to iTunes but try already but it dosent do anything how can I fix it?

See this, which has appeared multiple times on each of the 61 pages in the thread you didn’t bother to scan before posting—> If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support




Oct 28, 2020 6:59 AM in response to ralphapple

How to fix 'iPhone is disabled. Connect to iTunes'

  1. Step 1: Enter Recovery Mode. The first step is to connect your iPhone to yourcomputer and enter recovery mode. ... 
  2. Step 2: Locate your iPhone/iPad via your Mac/PC. ... 
  3. Step 3: Choose the option to Restore. ... 
  4. Step 4: Set up your iPhone.


When my iPhone 8 became disabled, I chose "enable" because I was too worried If I chose Restore all my data would be erased. However, the "enabled" choice was wrong. It didn't fix my iPhone. I searched again on the Internet and tried the above steps as I held my breath when I chose recovery mode. Unlike the "enable" "recovery" went right to work. Recovering took about 25 minutes and none of my data was lost.

Jan 27, 2021 11:54 AM in response to Helen1959

Posting your phone number in a public forum accessible to roughly 3 billion Internet users is not a wise move. I’ve asked the hosts to mask it.


TAP ON THE BLUE LINK. IT WILL OPEN AN APPLE SUPPORT DOCUMENT WITH INSTRUCTIONS. YOU CAN ALSO WATCH THE VIDEO TO SEE WHAT YOU NEED TO DO.

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support


Feb 17, 2021 9:51 AM in response to alkhafajiahmed1262

Really? You don’t see my response?


tareq254 is long gone from this discussion which is 2-1/2 years old. He or she is not going to answer you. He or she gave the solved reward to an incorrect answer so I don’t think he or she would be of much help. So....


TAP ON THE BLUE LINK. IT WILL OPEN AN APPLE SUPPORT DOCUMENT WITH INSTRUCTIONS. YOU CAN ALSO WATCH THE VIDEO TO SEE WHAT YOU NEED TO DO.

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support


May 27, 2021 2:36 PM in response to abdelhalim1975

If your problem is that your phone displays that it is Disabled the solution appears on the same page as your post, but here it is again. See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️

If you have some other problem please click on the Post link at the top of this page and start a NEW post with a description of the problem you would like fixed.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My phone says iPhone disabled- connect to iTunes Store. How can I fix this?

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