My phone says iPhone disabled- connect to iTunes Store. How can I fix this?

TAP ON THE BLUE LINK. IT WILL OPEN AN APPLE SUPPORT DOCUMENT WITH INSTRUCTIONS. YOU CAN ALSO WATCH THE VIDEO TO SEE WHAT YOU NEED TO DO.

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

The answer has appeared over 250 times in this 2 year old 89 page thread, but, as you didn’t bother to read any of it, here is the answer YET AGAIN.

TAP ON THE BLUE LINK. IT WILL OPEN AN APPLE SUPPORT DOCUMENT WITH INSTRUCTIONS. YOU CAN ALSO WATCH THE VIDEO TO SEE WHAT YOU NEED TO DO.

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

TAP ON THE BLUE LINK. IT WILL OPEN AN APPLE SUPPORT DOCUMENT WITH INSTRUCTIONS. YOU CAN ALSO WATCH THE VIDEO TO SEE WHAT YOU NEED TO DO.

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

TAP ON THE BLUE LINK. IT WILL OPEN AN APPLE SUPPORT DOCUMENT WITH INSTRUCTIONS. YOU CAN ALSO WATCH THE VIDEO TO SEE WHAT YOU NEED TO DO.

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

TAP ON THE BLUE LINK. IT WILL OPEN AN APPLE SUPPORT DOCUMENT WITH INSTRUCTIONS. YOU CAN ALSO WATCH THE VIDEO TO SEE WHAT YOU NEED TO DO.

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

after spending hours trying to get my phone out of disabled this is what I did.

1. Kept my finger on the home button until a schematic shows up, a usb connector pointing to ITunes.
2. Once iTunes recognized my phone I did an update first and then followed by a restore of my - iPhone 6s.
3. I then used iCloud to restore my backup files.
4. It took me a long time but basically this is what I did.

😊😊

On your computer running the latest version of iTunes, connect your iPhone using the lightning to USB cable, and follow the specific gestures to have it recognized.

Depending on the iPhone model you're using, those gestures are clearly described at points #1 & #2 of sections:

"Remove the passcode on iPhone X or later, iPhone SE (2nd generation), iPhone 8, and iPhone 8 Plus"

or, "Remove the passcode on iPhone 7 and iPhone 7 Plus"

or, "Remove the passcode on iPhone SE (1st generation), and iPhone 6s and earlier"

Regards

Giulio

Not forgotten passcode - but iTunes does not recognize device.

Found Apple help guide - try this - restart/turn on phone with it connected to computer and holding the reset button, and hold until you see it show "connect to computer" on phone screen.

this worked for my SE model - and allow iTunes to update software and me to reset phone.

All appears OK again after this.

Note the different models of iPhone require a different button to be held or pressed on the start-up/restart - so need to know how your specific phone model is "reset" at start-up.

If you would look through this thread, you would find the answer on virtually each page of the discussion.

Take a look at this for help.

If you forgot your iPhone passcode - Apple Support

You can also watch this video. It works for a forgotten passcode and a disabled phone.

Courtesy of Lawrence Finch whose post is right about your post.

If your device has iOS 15.2 or later installed, you can reset it without a computer; check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise you will need a computer:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️

After restoring the phone using one of the methods above you can restore your most recent backup.

Start here: https://support.apple.com/en-us/HT204306

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

See this Apple support article—>If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

5083 wrote:

My phone says iPhone disabled- connect to iTunes Store.

Click here: If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

[Edited by Moderator]