Guest folder missing in 'users' folder, really strange. Help???

Hi, I'm having a very odd situation happening with my MacBook Pro. It's a 15" running OSX Sierra, and it's exhibiting strange behavior.


If I go onto my MacBook Air (my other computer, which is running High Sierra, it's a 2017 13" model) and navigate to Macintosh HD > Users, I can see three folders, Guest, Shared, and my Home folder. My Guest folder contains "Desktop", "Documents", "Downloads", "Library", "Movies", "Music", "Pictures", all of which I can't open, and my "Public" folder.


If I go onto my MacBook Pro, and navigate to Macintosh HD > Users, I see several folders. There's 'Deleted Users', 'Shared', and my Home folder. My 'Guest' folder, which is supposed to have the 'public' folder inside of it, is seemingly missing. If I do a search for it, it's gone. I'm not sure what happened to it or why it is gone. I tried making a guest folder in there manually, ie doing File > New Folder and typing in my username and password and then naming the new folder 'Guest', but that did nothing except make the new folder, and if I use it as a shared folder through system preferences I can't take anything out of it on my other computer that supposedly has read and write access to it.


I also tried these instructions to fix the shared folder if it was missing, thinking it would help the problem.

"If the Shared folder does not exist:

The following steps will recreate the Shared folder with the correct permissions if it is missing.

  1. Open Terminal (located in /Applications/Utilities).
  2. Type the following:
    sudo mkdir -p /Users/Shared/
  3. Press Return.
  4. Enter your administrator account password when prompted, then press Return.
  5. Type the following:
    sudo chmod 1777 /Users/Shared
  6. Press Return.
  7. Quit Terminal."

However, after doing this, the only thing it did was make my Finder extremely wonky, as in all of my folders in my sidebar disappeared and so did the default favorites (aka Desktop, Applications, etc), and if I tried to reenable them through Finder's Sidebar preferences the re-enabling wouldn't stick. This issue only disappeared after I restarted my machine.


Some backstory: I went to the Genius Bar with my MacBook Pro about a week ago or so to look at some battery issues and found out that not only was my battery failing, but so was my hard drive. So, I backed up my hard drive to a 4 TB external drive and purchased a new 1 TB hard drive and a new battery from Other World Computing, waited for them to arrive, and completed the repair myself at home. The repair went fine. No issues. I then spoke to Apple on the phone to guide me through the hard drive setup process and how to reformat the hard drive, re-install the OSX, ect. That all went without a hitch, and after the restore was over I updated my machine to High Sierra. THAT time, my guest folder was there and working great, I could use the public folder to share between the Pro and the Air with no issue.


Happy with my restore, I restarted my Mac in recovery mode and turned off SIP so I could use CandyBar to change a few app icons and to get ExtraFinder to work, and it was while in 'off SIP' mode that some of the icon changing went a little awry. Some of the system icons I changed refused to change back to their default state (I.E. what comes with Sierra), despite me exiting out of Candy Bar, replacing the resources folder in CoreServices with a backup of the original resources folder, and restarting the MacBook with SIP enabled. All of this is happening while that 4 TB external drive is NOT plugged in.


So, I panicked a little and basically started my MacBook up again in Recovery mode and wiped the internal hard drive completely using 'Erase' in the Utilities Disk Utility, and after that I reinstalled High Sierra through the recovery mode install method, and THEN I restored yet again from the same backup (on my 4 TB external) I restored from the first time. That time I did the full recovery and process my MacBook pro was running slower than molasses so I decided to go through the process one more time (erase, reinstall, restore from TimeMachine). This is where my computer is sitting at the moment. After the third restore, currently running OSX Sierra, not updated to High Sierra at all, and with a missing guest folder. What gives and how can I get it back?


I tried looking through system preferences a bunch and navigated to the users and groups section, found that a guest account was there and activated, I also activated file sharing for it. But, the guest folder in the users section in the Finder is still missing. Like, it's just gone. What should I do? To clarify, I also have slightly older backups that I can restore to (where I won't lose any files) if this is what is needed.


Thank you in advance for your help, I can provide screenshots if needed.

MacBook Pro, macOS Sierra (10.12.6), Chulia's New Laptop

Posted on Aug 3, 2018 9:38 PM

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8 replies

Aug 4, 2018 3:07 PM in response to daemontrances

Then why do I see it on my Air? This is what I see when I go to my users folder.

Do you have FileVault enabled on your other Mac? That will sometimes make strange things happen to the Guest user account. It might be preventing that type of Guest user from functioning.

And my home folder on my MacBook air looks about the same, and it has a 'public' folder.

Both of them should have a "Public" folder.

My home folder has literally everything in it except 'public', that's just straight up gone. From what I understand this should not be happening.

It shouldn't be missing, but it's not a big deal that it is gone. Why it has vanished is curious and my have something to do with your other problems.

I was able to make a dummy account and it did make a home folder in the users folder in my MacIntosh HD. I was not able to label the account 'guest' because my computer said that that name was 'reserved', so I called it 'Guestie'.

Why are you trying to create user named Guest? What is it you want to do with that account?

It sounds like you want to move files from one user to another. Just move them into the Shared folder. Log in as the other user and copy them from Shared into wherever you want on the new user.

Aug 3, 2018 11:47 PM in response to daemontrances

I should also mention that airdrop between these computers is not working. If I try to send a file from my MacBook Pro to my MacBook Air it says that my MacBook air "refused" the file, even though I didn't click on anything on my Air and just let it sit there. I can't transfer files back and forth.


I was able to make a dummy account and it did make a home folder in the users folder in my MacIntosh HD. I was not able to label the account 'guest' because my computer said that that name was 'reserved', so I called it 'Guestie'. Upon seeing that that made a 'public' folder successfully, I then started to attempt to transfer folders to my MacBook Air using said folder, even modifying the folder's permissions so everyone can 'read & write' (I did this in the folder's Finder 'get-info' dialogue), and I was only able to copy the files over to my laptop (ie drag them to the desktop) AFTER I signed in with my MacBook's username and password. Basically I was only able to take the files and put them on my computer as something other than a guest. If I was connected as a straight up guest it only let me read the folder and its contents.

Aug 3, 2018 11:52 PM in response to daemontrances

What I mean is, I'm trying to log into my guest account now and it's not even letting me log in. Log in is taking very slow, and it's asking me for a password, even though, to my knowledge, guest accounts are not supposed to have passwords in the first place. It's very odd.


The backup on this computer hails from a 'transfer information from another Mac' Migration Assistant process I did a year ago when I first got the Pro, and the backup on the computer, basically all of the info and settings and stuff in the backup is from my even older 13" MacBook that runs Leopard. Could that also be an issue with the guest account acting funky? I doubt it because the guest account worked fine after the first erase, reinstall, restore...I'm just throwing out anything that I think might be useful to people to maybe help me solve my problem. Thank you kindly in advance!

Aug 4, 2018 2:49 PM in response to Barney-15E

Then why do I see it on my Air? This is what I see when I go to my users folder.User uploaded fileUser uploaded file


And my home folder on my MacBook air looks about the same, and it has a 'public' folder.User uploaded file

And here's what my system preferences looks like for 'sharing'

User uploaded file

But my MacBook Pro's settings do not look like this nor does my home folder look like this on that machine. My public folder on the other computer (which, again, is running Sierra) has simply poofed, without me doing anything to remove it, and there is no folder showing up in 'file sharing' in my system preferences. My home folder has literally everything in it except 'public', that's just straight up gone. From what I understand this should not be happening.

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Guest folder missing in 'users' folder, really strange. Help???

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