Deleted video keeps reappearing

Hi everyone,


Sorry if I posted this in the wrong community, not really sure where else to ask this.

I've had my iPhone 7 for nearly a year now, and never had a problem before, but since a few days a certain video I've deleted keeps reappearing.


About 3 days ago I made a screen recording with my iPhone, and I deleted the video shortly after. However, this video keeps reappearing in my phone's library.

Not only does it keep coming back, no matter how often I delete it, it also almost seems to be multiplying. This morning, the video was back in my phone library after I had deleted it in the evening before, but it was 12 times the same video... No matter how many times I delete the videos, they keep coming back after a couple of hours.


I have tried turning my phone on and off, but to no avail.

I have added a picture for clarification.


Can someone help me figure out how to delete this video for good?


User uploaded file

iPhone 7, iOS 11.4.1

Posted on Aug 6, 2018 2:39 AM

Reply
10 replies

Aug 7, 2018 5:48 AM in response to nienke272

How do you back up your device? If it’s via the cloud or wifi syncing, I wonder if that video is reaserting itself from a backup or buffer of a backup.


similar but not the same, we once had a video on our FTP site that kept coming back after it was deleted (we called it the ghost video). As it turns out, things are only supposed to be on our FTP site for 3 days, but it needed to be up longer so someone wrote some code to bring the video back after it was deleted. so we had to deal with the ghost file for a few days until we remembered that code and got rid of it. I know your situation wont’ be the same, but given that your iCloud is out of room, but may have still tried to transfer somewhere and keeps coming back as you backup your device.


another thing could be to delete more stuff off your icloud, so the video can fully write there then be deleted from there. It may be trapped in the equivalent of a temp folder.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Deleted video keeps reappearing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.