iMac running slow after installing 10.13.6, I understand part of the problem is a Google Chrome Help app. but I need to know how if fix the rolling issues that EtreCheck found.EtreCheck version: 4.3.6 (4D041) Report generated: 2018-08-06 13:35:14 Dow

EtreCheck version: 4.3.6 (4D041)

Report generated: 2018-08-06 13:35:14

Download EtreCheck from https://etrecheck.com

Runtime: 6:17

Performance: Below Average

Problem: Computer is too slow

Description:

performance slow

Major Issues: None

Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

Heavy network usage - This machine has recently restarted and has high network usage.

Unsigned files - There are unsigned software file installed. They appear to be legitimate but should be reviewed.

Low performance - EtreCheck report took over 5 minutes to run. This is unusual.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.

Abnormal shutdown - Your machine shut down abnormally.

Hardware Information:

iMac (27-inch, Late 2012)

iMac Model: iMac13,2

1 3.2 GHz Intel Core i5 (i5-3470) CPU: 4-core

16 GB RAM - Upgradeable

BANK 0/DIMM0 - 8 GB DDR3 1600 ok

BANK 1/DIMM0 - 8 GB DDR3 1600 ok

BANK 0/DIMM1 - Empty

BANK 1/DIMM1 - Empty

Video Information:

NVIDIA GeForce GTX 675MX - VRAM: 1024 MB

iMac 2560 x 1440

Drives:

disk0 - APPLE SSD SM128E 121.33 GB (Solid State - TRIM: Yes)

Internal SATA 6 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 [Core Storage Container] 120.99 GB

disk2 - Macintosh HD (Journaled HFS+) [Fusion Drive] 3.11 TB

disk0s3 - B*******X [Recovery] 134 MB

disk1 - APPLE HDD ST3000DM001 3.00 TB (Mechanical)

Internal SATA 6 Gigabit Serial ATA

disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk1s2 [Core Storage Container] 3.00 TB

disk2 - Macintosh HD (Journaled HFS+) [Fusion Drive] 3.11 TB

disk1s3 - Recovery HD [Recovery] 650 MB

disk3 - Western Digital My Passport 25E4 36 MB

External USB 5 Gbit/s

disk3s0 31 MB

disk3s0s1 [Partition Map] 32 KB

disk3s0s2 - W*********r (HFS+) 5 MB

disk4 - Disk Image 3.00 TB (Disk Image)

External Disk Image

disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk4s2 - T******************s (Case-Sensitive Journaled HFS+) 3.00 TB

Mounted Volumes:

disk2 - Macintosh HD [Fusion Drive] 3.11 TB (1.64 TB free)

Journaled HFS+

Mount point: /

disk3s0s2 - W*********r 5 MB

HFS+

Mount point: /Volumes/W*********r

disk4s2 - T******************s 3.00 TB (752.62 GB free)

Case-Sensitive Journaled HFS+

Mount point: /Volumes/T******************s

Network:

Interface en0: Ethernet

Interface en5: iPhone

Interface en1: Wi-Fi

802.11 a/b/g/n

One IPv4 address

Interface en1: Amazon-XXX

802.11 a/b/g/n

Interface en4: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 1.04 TB available

System Software:

macOS High Sierra 10.13.6 (17G65)

Time since boot: About 2 hours

System Load: 1.56 (1 min ago) 1.75 (5 min ago) 1.99 (15 min ago)

Security:

Unsigned Files:

Launchd: ~/Library/LaunchAgents/com.macpaw.CleanMyMac3.Scheduler.plist

Executable: '/Users/***/Library/Application Support/CleanMyMac 3/CleanMyMac 3 Scheduler.app' -F -g -n '/Users/***/Library/Application Support/CleanMyMac 3/CleanMyMac 3 Scheduler.app' --args -scheduled

Details: Exact match found in the whitelist - probably OK

32-bit Applications:

48 32-bit apps

System Launch Agents:

System Launch Daemons:

Launch Agents:

Launch Daemons:

User Launch Agents:

User Login Items:

CleanMyMac 3 Menu Application (MacPaw Inc. - installed 2018-07-26)

(/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)

AdobeResourceSynchronizer Application (Adobe Systems, Inc. - installed 2018-07-15)

(/Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app)

HP Device Monitor SMLoginItem (HP Inc. - installed 2018-08-05)

(/Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpe rs/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app)

Internet Plug-ins:

AdobeExManDetect: (installed 2014-10-21)

FlashPlayer-10.6: (installed 2018-08-05)

QuickTime Plugin: (installed 2018-07-17)

AdobePDFViewerNPAPI: (installed 2018-08-05)

AdobePDFViewer: (installed 2018-08-05)

AdobeAAMDetect: (installed 2018-07-09)

Flash Player: (installed 2018-08-05)

SharePointBrowserPlugin: (installed 2017-03-15)

Silverlight: (installed 2018-08-05)

JavaAppletPlugin: (installed 2014-10-13)

User Internet Plug-ins:

WebEx64: (installed 2017-01-30)

3rd Party Preference Panes:

Flash Player (installed 2018-06-25)

Time Machine:

Skip System Files: No

Mobile backups: No

Auto backup: Yes

Volumes being backed up:

Macintosh HD: Disk size: 3.11 TB - Disk used: 1.47 TB

Destinations:

D**a [Network] (Last used)

Total size: 3.00 TB

Total number of backups: 80

Oldest backup: 2017-10-14 01:15:15

Last backup: 2018-08-06 08:43:29

Top Processes by CPU:

Top Processes by Memory:

Top Processes by Network Use:

Top Processes by Energy Use:

Virtual Memory Information:

Software Installs (past 30 days):

Diagnostics Information (past 7 days):

2018-08-06 11:00:58 Last Shutdown Cause: 3 - Hard shutdown

2018-08-06 08:30:25 Google Chrome Helper.app Crash

/Applications/Google Chrome.app/Contents/Versions/68.0.3440.84/Google Chrome Helper.app

2018-08-06 08:12:56 ReportCrash Crash (2 times)

/System/Library/CoreServices/ReportCrash

End of report