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iPhone won't sync with JBL flip anymore

Hello, upon scanning old trees about this issue, I have seen many other people with this problem from years ago, but from what I could tell no one was correctly preparing the JBL flip for sync, and once they understood how to do this their problem was solved. I'm having more of a complex issue, where all things appear to be working to facilitate a sync, but it never works. For instance, I go through the steps to get the JBL Flip power button to blink blue (which indicates it is ready to sync). My iPhone recognizes the device in "other devices" under the Bluetooth section of my phone's settings. However, when I select "JBL Flip" to pair/sync the spinning indicator spins and spins and eventually gives me the same error message time and time again: "Pairing Unsuccessful. Make sure "JBL Flip" is turned on, in range, and is ready to sync." I have used JBL bluetooth speaker for years (with this very same iPhone) without problem. Suddenly last week it stopped being synced and just won't reconnect. What can I do?

Posted on Aug 6, 2018 12:25 PM

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Question marked as Top-ranking reply

Posted on Aug 7, 2018 8:03 AM

Hello Gabrielle,

Thanks for reaching out to the Apple Support Communities. I understand you've had some trouble connecting your Bluetooth JBL speaker to your iPhone, and I have some information that may help.

Have a look at the article below for some helpful troubleshooting steps. It may ask you to repeat some steps you may have completed already, but may help get things resolved.

If you can't connect a Bluetooth accessory to your iPhone, iPad, or iPod touch - Apple Support

If you run into any trouble, please reach out again.
​Best Regards.
1 reply
Question marked as Top-ranking reply

Aug 7, 2018 8:03 AM in response to gabrielle1006

Hello Gabrielle,

Thanks for reaching out to the Apple Support Communities. I understand you've had some trouble connecting your Bluetooth JBL speaker to your iPhone, and I have some information that may help.

Have a look at the article below for some helpful troubleshooting steps. It may ask you to repeat some steps you may have completed already, but may help get things resolved.

If you can't connect a Bluetooth accessory to your iPhone, iPad, or iPod touch - Apple Support

If you run into any trouble, please reach out again.
​Best Regards.

iPhone won't sync with JBL flip anymore

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