MacBook Pro running hot, shutting off
Hello all, I just upgraded my MacBook Pro with an Evo SSD and 8gb Ram. Immediately following the upgrades my computer was running great. About two weeks has gone by and now it is running much hotter than before and is shutting off randomly. I've tried upping the fan speed to max, that keeps it cool but it still shuts down randomly.
Here are the specs for my computer as well as a report I ran with EtreCheck.
Macbook Pro 15in Mid 2010 6,2
macOS High Sierra 10.13.5
2.4 GHz Core i5
8gb 1067 Mhz DDR3
NVIDIA GeForce GT 330M 256MB
Intel HD Graphics 288MB
EtreCheck version: 4.3.6 (4D041)
Report generated: 2018-08-06 16:19:20
Download EtreCheck from https://etrecheck.com
Runtime: 3:39
Performance: Good
Problem: Computer is restarting
Description:
Hot run. Random restarts.
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup- Time Machine backup not found.
Kernel panics- This system has experienced kernel panics. This could be a sign of hardware failure.
Heavy CPU usage- Some processes are using an unusually high amount of CPU.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
High battery cycle count- Your battery may be losing capacity.
Unsigned files- There are unsigned software file installed. They appear to be legitimate but should be reviewed.
Vintage hardware- This machine may be considered vintage.
32-bit Apps- This machine has 32-bits apps that may have problems in the future.
Hardware Information:
MacBook Pro (15-inch, Mid 2010) - Vintage!
MacBook Pro Model: MacBookPro6,2
1 2.4 GHz Intel Core i5 (i5) CPU: 2-core
8 GB RAM - At maximum
BANK 0/DIMM0 - 4 GB DDR3 1067 ok
BANK 1/DIMM0 - 4 GB DDR3 1067 ok
Battery: Health = Normal - Cycle count = 1068
Video Information:
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 256 MB
Color LCD 1440 x 900
Drives:
disk0 - Samsung SSD 860 EVO 250GB 250.06 GB (Solid State - TRIM: No)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 - HDD (Journaled HFS+) 249.20 GB
disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
Mounted Volumes:
disk0s2 - HDD 249.20 GB (108.11 GB free)
Journaled HFS+
Mount point: /
Network:
Interface en0: Ethernet
Interface en3: iPhone
Interface fw0: FireWire
Interface en1: Wi-Fi
802.11 a/b/g/n
One IPv4 address
2 IPv6 addresses
Interface en2: Bluetooth PAN
iCloud Quota: 65.31 GB available
System Software:
macOS High Sierra 10.13.5 (17F77)
Time since boot: Less than an hour
System Load: 3.20 (1 min ago) 12.76 (5 min ago) 15.44 (15 min ago)
Security:
| System | Status |
|---|---|
| Gatekeeper | Mac App Store and identified developers |
| System Integrity Protection | Enabled |
Unsigned Files:
Launchd: ~/Library/LaunchAgents/com.macpaw.CleanMyMac3.Scheduler.plist
Executable: '/Users/***/Library/Application Support/CleanMyMac 3/CleanMyMac 3 Scheduler.app' -F -g -n '/Users/***/Library/Application Support/CleanMyMac 3/CleanMyMac 3 Scheduler.app' --args -scheduled
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist
Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
9 32-bit apps
System Launch Agents:
| [Not Loaded] | 9 Apple tasks |
| [Loaded] | 177 Apple tasks |
| [Running] | 107 Apple tasks |
| [Other] | One Apple task |
System Launch Daemons:
| [Not Loaded] | 37 Apple tasks |
| [Loaded] | 184 Apple tasks |
| [Running] | 113 Apple tasks |
Launch Agents:
| [Running] | com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-07-26) |
| [Not Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-08-05) |
| [Other] | com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-07-26) |
Launch Daemons:
| [Loaded] | com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-07-26) |
| [Loaded] | com.adobe.fpsaud.plist (? 2afb3af7 - installed 2017-10-20) |
| [Running] | com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-08-05) |
| [Loaded] | com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2018-07-26) |
| [Loaded] | com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-07-26) |
| [Running] | com.adobe.agmservice.plist (Adobe Systems, Inc. - installed 2018-08-05) |
| [Running] | com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2018-07-26) |
User Launch Agents:
| [Running] | com.spotify.webhelper.plist (Spotify - installed 2018-08-06) |
| [Loaded] | com.macpaw.CleanMyMac3.Scheduler.plist (? 0 - installed 2018-07-26) |
| [Not Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-08-05) |
User Login Items:
Magnet Application (Mac App Store - installed 2018-07-22)
(/Applications/Magnet.app)
CleanMyMac 3 Menu Application (MacPaw Inc. - installed 2018-07-19)
(/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)
Macs Fan Control Application (Ilya Parniuk - installed 2018-07-07)
(/Applications/Macs Fan Control.app)
Spotify Application (Spotify - installed 2017-07-31)
(/Applications/Spotify.app)
AdobeResourceSynchronizer Application (Adobe Systems, Inc. - installed 2018-07-26)
(/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)
Fantastical Application (Mac App Store - installed 2018-07-22)
(/Applications/Fantastical.app)
iTunesHelper Application (Apple - installed 2018-07-11)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins:
AdobePDFViewerNPAPI: (installed 2018-06-29)
FlashPlayer-10.6: (installed 2017-11-13)
AdobePDFViewer: (installed 2018-06-29)
QuickTime Plugin: (installed 2018-06-26)
Flash Player: (installed 2017-11-13)
AdobeAAMDetect: (installed 2018-07-26)
3rd Party Preference Panes:
Flash Player (installed 2017-10-20)
Time Machine:
Time Machine Not Configured!
Top Processes by CPU:
| Process (count) | Source | % of CPU | Location |
| mdworker (29) | Apple | 122 | |
| mds_stores | Apple | 42 | |
| photoanalysisd (2) | Apple | 36 | |
| mds | Apple | 18 | |
| WindowServer | Apple | 11 |
Top Processes by Memory:
| Process (count) | Source | RAM usage | Location |
| kernel_task | Apple | 750 MB | |
| com.apple.WebKit.WebContent (9) | Apple | 576 MB | |
| mdworker (29) | Apple | 483 MB | |
| Adobe CEF Helper (5) | Adobe Systems, Inc. | 350 MB | |
| Adobe Desktop Service (2) | Adobe Systems, Inc. | 277 MB |
Top Processes by Network Use:
| Process | Source | Input | Output | Location |
| Spotify | Spotify | 1 MB | 257 KB | |
| com.apple.WebKit.Networking | Apple | 296 KB | 296 KB | |
| mDNSResponder | Apple | 152 KB | 49 KB | |
| Apple | 82 KB | 13 KB | ||
| CalendarAgent | Apple | 27 KB | 6 KB |
Top Processes by Energy Use:
| Process (count) | Source | Energy (0-100) | Location |
| mdworker (29) | Apple | 17 | |
| photoanalysisd (2) | Apple | 12 | |
| SubmitDiagInfo | Apple | 7 | |
| mds_stores | Apple | 7 | |
| mds | Apple | 4 |
Virtual Memory Information:
| Available RAM | 2.18 GB |
| Free RAM | 18 MB |
| Used RAM | 5.82 GB |
| Cached files | 2.16 GB |
| Swap Used | 15 MB |
Software Installs (past 30 days):
| Name | Version | Install Date |
| iTunes | 12.8 | 2018-07-11 |
| Magnet | 2.2.2 | 2018-07-22 |
| Fantastical | 1.3.19 | 2018-07-22 |
| Adobe Acrobat DC (Continuous) | 18.011.20055 | 2018-07-26 |
| Gatekeeper Configuration Data | 149 | 2018-08-05 |
Diagnostics Information (past 7 days):
2018-08-06 16:08:50 com.apple.iCloudHelper Crash
/System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/XPCServices/com.ap ple.iCloudHelper.xpc/Contents/MacOS/com.apple.iCloudHelper
Assertion failed: (!_tlsResumeBlock), function _handleTLSEvent, file /BuildRoot/Library/Caches/com.apple.xbs/Sources/CFNetwork/CFNetwork-901.1/Conne ction/TCPIOConnection.cpp, line 4642. |
2018-08-06 16:03:30 Kernel Panic (25 times)
2018-08-06 15:23:38 com.apple.WebKit.WebContent CPU
/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.Web Kit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
End of report
MacBook Pro, macOS High Sierra (10.13.5)