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Go to other device to approve THIS iphone (2 Factor Verification)

Hi Team,


I have an iphone 8 plus and mac book pro. I am not able to login to both the devices using my iCloud credentials.


After doing most or all of what was required for the two factor authentication, I discovered that: in settings, under my name, it says "Update Apple ID Settings" When I click on that, it says, "Some account services require you to sign in again." When I select "Continue," it then asks for my password. When I enter the password and hit OK, it asks me to enter my passcode.



When I do, I keep getting this message: "Approve this iPhone. Go to one of your other devices signed in to iCloud to approve this iPhone." Below that, I continually says, "Waiting for approval."



Also noticed that I have an option when it is "Waiting for approval" mode (on the iPhone) that says: "Can't approve this iPhone?" That leads "Reset Protected Data" or "Cancel"



How to get out of this endless loop



Any help would be appreciated.Thanks in advance.

iPhone 8 Plus, iOS 11.4.1

Posted on Aug 7, 2018 4:22 PM

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Question marked as Best reply

Posted on Aug 7, 2018 4:27 PM

Have you signed into the same Apple/iCloud on the Mac?


Can you explain what you mean by "most or all" of the Two-Factor Authentication setup? Is Two-Factor completed for iCloud on the Mac? Have you checked System Preferences>iCloud to make sure it doesn't want you to do something else there?


Best,


GB

3 replies
Question marked as Best reply

Aug 7, 2018 4:27 PM in response to kamakshifromhillsboro

Have you signed into the same Apple/iCloud on the Mac?


Can you explain what you mean by "most or all" of the Two-Factor Authentication setup? Is Two-Factor completed for iCloud on the Mac? Have you checked System Preferences>iCloud to make sure it doesn't want you to do something else there?


Best,


GB

Go to other device to approve THIS iphone (2 Factor Verification)

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