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Stop Auto Delete: Trash and Sent in icloud on my mac

Thank you for reading this....


I would like to stop auto delete after 30 days for trash and sent in icloud, that i recieve on my Mac.


Details:

I understand that the default settings for www.icloud.com mail is to


delete all sent and trash messages after 30 days.


I do not want that to happen. I want to save all sent and trash messages on the server until I delete them. is that possible?


In www.icloud.com Mail:


I set these settings like this....going to......:

Bottom gear/preferences/

User uploaded file



Made these folders in icloud:

'Sent Messages-ch made'

'Deleted Messages-ch made'


...then selected them here: see screen grab below:


what do you think? As one sees, the grey text below says all will be deleted in 30 days....so was that right to do this?


I want to PREVENT Deletion after 30days?


User uploaded file



As one sees below in grab: it looks like this, now, in www.icloud.com:

with no 'Folders' below that Folders name:


What do you think?

User uploaded file


Warmly, me


in Apple's Mail, it looks like this in Preferences / Accounts / Mailbox Behaviors:


Sent MailBox:

User uploaded file




Trash Mailbox:

User uploaded file

iMac, macOS High Sierra (10.13.6)

Posted on Aug 8, 2018 8:55 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 9, 2018 9:50 AM

Update:

Solution, I figured it out:


Summary:

- In icloud mail online: create new folder, call it 'Trash, New' (leave it there. do nothing else)

- In Mac Mail / icloud / mailbox behaviours, / Trash Mailbox: select that newly made folder

- In icloud mail online: go back and drag all your trash in its curent folder into this new one you made, so it is not deleted later.


Details:

1. In www.icloud.com/icloud Mail:

a. Yes, you make a new folder (called 'New Trash-saves messages' or some name.)

It will be UNDER the name 'Folders'. LEAVE IT THERE.

(if you do as they say above, and choose that folder, as they instruct, then that folder will move up to the top of that blue column and will delete, as mentioned, your emails after 30 days.)

b. drag all your Trash into this folder. (the trash in the current trash folder. this will save it from being deleted)


2. In your Apple Mail program on your Mac:

Choose Accounts; icloud: Mailbox Behaviors

choose the new folder you created* -

Trash Mailbox: 'New Trash-saves messages' (or whatever you named it) as the folder to hold your trash.


* it should show up as a choice from the dropdown. It may take awhile to show up: (it may take 10min more or less for this folder to show up as a choice in Apple Main once you make it in www.icloud.com (as above.)


I had on the mac, all these open at once:
- sys. pref / Internet accounts panel

- icloud.com/Mail,

- Apple Mail

Maybe that speeds up the process of it showing up / registering as an option to choose, as some suggest)


Now when you delete any emails in Mail, the email will go to that folder in the cloud.

If you have other devices, also select that folder in the Mail preferences (Mailbox behavoirs) as the proper trash folder.


Now my www.icloud mail account looks like this:


User uploaded file


Sent folder not an issue, as nothing gets deleted:User uploaded file


Here you choose that new folder you made, that you left under Folders in icloud.

User uploaded file


NOTE:


The instructions that Apple gives, are quite misleading, they write:

https://support.apple.com/kb/ph2651?locale=en_US

If you don’t want your messages to be automatically erased after 30 days, you can have iCloud Mail move them to another folder.

  1. Click the Action pop-up menu User uploaded file in the sidebar, then choose Preferences.
  2. In the General pane, select “Move deleted messages to,” choose another folder from the menu, then click Done. Note: You might run into storage issues if deleted messages are not erased permanently after 30 days. For more information about iCloud Storage, see iCloud storage management overview.

For information about deleting mail folders, see Organize messages into folders.

(it is not in icould mail that you want to move them to another folder, it is in Mac Mail that you choose to have them in another folder (the one you make new that shows up under Folders in left column in icloud)


what do you think.

Does that match what others have found out?


Warmly....me

Similar questions

1 reply
Question marked as Top-ranking reply

Aug 9, 2018 9:50 AM in response to HeavennOnnEarthh

Update:

Solution, I figured it out:


Summary:

- In icloud mail online: create new folder, call it 'Trash, New' (leave it there. do nothing else)

- In Mac Mail / icloud / mailbox behaviours, / Trash Mailbox: select that newly made folder

- In icloud mail online: go back and drag all your trash in its curent folder into this new one you made, so it is not deleted later.


Details:

1. In www.icloud.com/icloud Mail:

a. Yes, you make a new folder (called 'New Trash-saves messages' or some name.)

It will be UNDER the name 'Folders'. LEAVE IT THERE.

(if you do as they say above, and choose that folder, as they instruct, then that folder will move up to the top of that blue column and will delete, as mentioned, your emails after 30 days.)

b. drag all your Trash into this folder. (the trash in the current trash folder. this will save it from being deleted)


2. In your Apple Mail program on your Mac:

Choose Accounts; icloud: Mailbox Behaviors

choose the new folder you created* -

Trash Mailbox: 'New Trash-saves messages' (or whatever you named it) as the folder to hold your trash.


* it should show up as a choice from the dropdown. It may take awhile to show up: (it may take 10min more or less for this folder to show up as a choice in Apple Main once you make it in www.icloud.com (as above.)


I had on the mac, all these open at once:
- sys. pref / Internet accounts panel

- icloud.com/Mail,

- Apple Mail

Maybe that speeds up the process of it showing up / registering as an option to choose, as some suggest)


Now when you delete any emails in Mail, the email will go to that folder in the cloud.

If you have other devices, also select that folder in the Mail preferences (Mailbox behavoirs) as the proper trash folder.


Now my www.icloud mail account looks like this:


User uploaded file


Sent folder not an issue, as nothing gets deleted:User uploaded file


Here you choose that new folder you made, that you left under Folders in icloud.

User uploaded file


NOTE:


The instructions that Apple gives, are quite misleading, they write:

https://support.apple.com/kb/ph2651?locale=en_US

If you don’t want your messages to be automatically erased after 30 days, you can have iCloud Mail move them to another folder.

  1. Click the Action pop-up menu User uploaded file in the sidebar, then choose Preferences.
  2. In the General pane, select “Move deleted messages to,” choose another folder from the menu, then click Done. Note: You might run into storage issues if deleted messages are not erased permanently after 30 days. For more information about iCloud Storage, see iCloud storage management overview.

For information about deleting mail folders, see Organize messages into folders.

(it is not in icould mail that you want to move them to another folder, it is in Mac Mail that you choose to have them in another folder (the one you make new that shows up under Folders in left column in icloud)


what do you think.

Does that match what others have found out?


Warmly....me

Stop Auto Delete: Trash and Sent in icloud on my mac

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