Unable to reset my default keychains

Hello,


I have a Mac Pro (Early 2009) running macOS High Sierra 10.13.6


It won't accept my login password as my keychain access password, so I've tried to "Reset My Default Keychains". When I enter my login password, which it tells me will be used to create my new keychain, I just get, "Write permissions error" (I've also had a different error message).


The original problem I had was that I had an email account problem. I couldn't send even though the password I typed is correct (I use it on another computer, so I know it's right). I deleted the account but then it wouldn't let me recreate the account, the password being "wrong" even though I know it is correct. I researched this problem online and it seemed that it could be due to a faulty keychain remembering an earlier password, hence I got involved in keychains and discovered the problem I'm asking you to help me with.


I look forward to hearing from anyone who can help me,

Thanks,

Stuart

Mac Pro, macOS High Sierra (10.13.6), Early 2009

Posted on Aug 10, 2018 1:09 AM

Reply

Similar questions

7 replies

Aug 12, 2018 1:13 AM in response to I never quite fully understand

If you had opened - system library - clicked on keychain - deleted all the files than system keychain will get corrupted , and you enter in user library - the first alfa numerical was deleted in older versions like Mac OS El - Capitan and previous ones .

This will remove passwords saved in it , when you again restart the Mac you have to save the passwords manually in internet accounts like web mail account and iCloud mail account also in air port express ( the wireless network or base station password ) > click on edit and enter the password .

But this method never works in Mac OS high Sierra .


Also login password is kept same as keychain password , and iCloud Keychain is totally different from it .

If Mac user has iCloud verification code in his records , the Apple ID , iCloud id and respective passwords , he can open keychain access through spotlight , open its preferences > click on reset my default key chain .

User uploaded file

This will deactivate both your login keychain and icloud keychain .Follow the upcoming steps and enter new login password .

There are more methods by entering in recovery mode and resetting the login password , or creating a new keychain , but every time the most important of all " the iCloud verification code " that helps in every aspect must be in your records .

Try these methods , everyone is aware of reinstating the os , but that is not end of the world you can also take second opinion from apple support senior advisor ( they can ask to send log details ) and within a week the keychain can be reset see this link to contact them Contact - Official Apple Support

Contact Apple for support and service - Apple Support

Aug 12, 2018 12:10 AM in response to leroydouglas

Thanks for taking the time to reply Leroy. In fact, I've already deleted the email account (through Mail preferences) and now cannot add it again. It refuses to accept the email account password that I know to be true. It also won't let me sign into iCloud with my Apple password. I'm assuming I've got a problem at keychain level but it won't let me reset that either !

Aug 16, 2018 4:59 AM in response to tygb

Thank you. In fact, the useful bit of info was to contact Apple directly for their help. I spent over two hours chatting to a a very patient representative before we finally go to the bottom of it.

In fact, I had several problems, a permissions problem (not previously solved by Disk Utility) a keychain password problem and many difficulties trying to reset it, then a realisation that I was not signed into iCloud and when I was, keychain wasn't checked. This done, the keychain reset works, the Mail account with which I'd originally had problems auto-installed itself and everything is now working as it should. I'm immensely relieved and have learnt a lot. I hope this info might help someone else !

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to reset my default keychains

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.