macbook pro 13" 2018 random freeze

Although it is worth trying the Mojave beta to see if this particular issue has been fixed, it may probably also introduce other potential risks to my production machine. But I do think Apple shall give feedbacks if this bug has been found and will be fixed in the next release. Being silent for a long time is probably not a good idea, or they have already "officially" responded somewhere?

Today after Zoom meeting and sharing my Desktop screen system sound was disappeared and than Macbook has rebooted itself...
Macbook Pro 2018 13" i5 256Gb Hight Sierra
Apple support please leave even any answer here, at least that you aware with current 2018 model issue and work on finding solution.
This is my first Mac device and Im totally disappointed... My Windows PC has worked more stable...

Mine's just done it again after some weeks of no problems.

It wasn't charging, I wasn't watching any videos but listening to music with itunes. I had my cellphone plugged in via usb. I haven't installed Mojave yet.

I updated almost a week ago to Mohave. I have not had ANY freezes since then. I did have to tweak my scanner which is still only supporting high Sierra. In talking with my Tech person I then mentioned the random cursor movement when I wrote e-mails. she had me bring it in to the store and they reset the PRAM.... not difficult to do and it seems to have helped that problem also.

i am finally beginning to enjoy my computer.... i know some people updated to Mohave and may still have problems.... but it seems to have cured the kernel problem that was causing many of the freezes. If you have not updated, go for it.... and please let this list know if it works!

Hi guys, I went to the Apple Store in Amsterdam today and explained everything, including someone here saying that the crash log said something about Bridge OS. The guy at the Genius Bar was really helpful and thought maybe the T2 chip (which runs on Bridge OS) could be wrongly configured in the factory.

Anyhow, they took my laptop in and had them send me the videos of the MBP crashing. They’re gonna run tests on it for now

add me to the list as well. I got my MacBook at the very end of august and it froze like 4/5 times until now.. I updated to Mojave like 2 weeks ago and I thought that fixed it, until it crashed again yesterday.. I'm also in Amsterdam and I thought of bringing it there and requesting a new one but apparently that won't even help if everyone's having that problem 🙃

Same here. I recently bought my MacBook Pro 2018 13'' with Touch Bar in August and since then my MacBook can't stop having random freezes when I'm doing my work and it's annoying me. My MacBook had already freezes for about 7-8 times since I first bought it till now. I was wondering if Apple is working on a new update for MBP 2018 models but why are they keeping quiet and not saying anything regarding this issue?? I seriously regretted buying this MBP 2018 and should've just continue using my MacBook Air 2015 model since it works better than MBP 2018. and doesn't have any random freezes. I seriously hope Apple will find a solution regarding this issue as soon as possible.

I've experienced the same problem, my 15 inch MPB froze twice yesterday. I was simply browsing on Chrome and listening to music on iTunes. Many people in this thread mentioned their use of Chrome, could this be a chrome compatibility problem? I've been using safari today, and no issue so far. It's quite scary as this laptop is my daily driver. Don't trust Apple that much now.

Yes my macbook pro 2018 freezing too, two times in 2 weeks, I bought recently, and updated to Mojave, I think a lot of people with the same problem is software(I need to belive in this). All you have updated to mojave?

Just FYI-Given no response from Apple about this issue (that I'm aware of anyway), I summarized it for both Apple Insider and the 911 column for MacWorld (online), requesting that they dig into the issue, perhaps using some of their contacts. I have no idea if it will result in anything, but I tried.

Same here I bought my MacBook Pro 13inch about 6 weeks for school work and it’s been freezing and being unresponsive.

I also own the 2017 MacBook Pro 15 max configuration and never experienced any problems on it

Hi all,

same issue here. MBP 2018 13" touchbar, 16 GB RAM, 256 GB HD.

Bought at the end of July, today I've experienced my first total hang (everything was unresponsive) and the subsequent restart.

Not good, at all. This is an expensive piece of hardware and since I use it for business reasons... I'm a little bit worried.

Is Apple doing something about that or not?

Make sure you upgrade to Mojave.... I have not had a freeze since I upgraded.... going on 12 days.... and previously I was freezing numerous times per day. Also running the Pro 13".... with 2T hard drive and upgraded Ram

Good luck!

If you or anyone else is still freezing after upgrade, call Apple and ask for upgraded tech support.... keep demanding it...Apple has got to know how to figure out to fix all this!

Yes, good tip. I will upgrade ASAP.

Looking at the panic log it seems it could be something related to the T2 live I've read in other post/sites:

{"caused_by":"macos","macos_system_state":"running","bug_type":"210","os_version ":"Bridge OS 2.4.1 (15P6805)","timestamp":"2018-10-10 19:48:42.36 +0000","incident_id":"B4B4369C-10CC-4C98-825E-42A35E274C1F"}

{

"build" : "Bridge OS 2.4.1 (15P6805)",

"product" : "iBridge2,4",

"kernel" : "Darwin Kernel Version 17.7.0: Fri Jul 6 19:25:51 PDT 2018; root:xnu-4570.71.3~1\/RELEASE_ARM64_T8010",

Anyway, whether it's something related to hardware or software, it's a little bit disappointing that there is no official statement (to say nothing of an official solution) about a huge problem impacting the flagship machine.

The majority of us choose this box for work so the damage is double in this case.

Trust me, after many years this is the first time I feel a little distrusted.

I also just recently got my 2018 Macbook Pro 13" touchbar, 8 GB RAM, 512 GB HD, about 3 weeks ago. It keeps on freezing !! It freezes while I'm on Chrome, Safari, Microsoft Excel, Mail. There are also times that it freezes when I try to wake it up from sleep or when I'm logging in.

This is frustrating. Please help.