Garbled email

I am receiving garbled gibberish emails from one sender. Except for email I receive from this one sender, all the other email I receive is fine. The garbled email began in January 2018. Prior to this date all this senders emails were readable. He usually sends a group email, but even his individual emails to me are garbled. Other group members receive the email just fine. If someone on the group email responds and "Replies All", then I can read the senders original email. The garbled gibberish emails begin with this header:


--_000_MWHPR19MB11179AE7DE9512B53AEF5BB0C4E70MWHPR19MB1117namp_ Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: base64.


How do I fix it??


Or is the problem on the sender's end?


I am using a iMac Desktop (late 2013) with OS High Sierra 10.13.6 and Apple Mail.

iMac, macOS High Sierra (10.13.6)

Posted on Aug 18, 2018 3:25 PM

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3 replies

Aug 20, 2018 9:29 AM in response to nlmpt

Hey nlmpt,

It looks no one has been able to reply to your post. I've provided some details below that can help others offer a possible solution.

- Are you receiving this email in your iCloud inbox?
- If so, are you able to view this email normally from www.icloud.com ?
- Are you able to access this email from another device? Does it appear the same?


Regards

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Garbled email

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