Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Microphone Stopped Working Iphone 7 Issues with Inbound calls.

Out of nowhere the microphone stopped working on my iphone 7.


When making a call it automatically goes to speaker, and wont pick up any speech. Siri doesn't recognize any speech either.


On incoming calls I also cannot hear any audio from the other side.


When using a blue tooth headset it does pick up speech and let me make calls, but yet again when I receive a call it doesn't pick up any audio.


I reset all settings and erased it and restored it from a backup and it continued. It's not the sim card because I was able to test it on my old cracked but reliable iphone 5.


No idea what may be doing it.

Posted on Aug 20, 2018 5:21 PM

Reply
Question marked as Best reply

Posted on Aug 21, 2018 5:53 AM

GeorgeGaufalski,


If you have a case on your phone, remove it and try again.


Then, follow all of the steps in the links below:


If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker

Get help with the microphones on your iPhone, iPad, and iPod touch


If no help, have your phone serviced:


Find Locations


Good luck.

Similar questions

1 reply
Question marked as Best reply

Aug 21, 2018 5:53 AM in response to GeorgeGaufalski

GeorgeGaufalski,


If you have a case on your phone, remove it and try again.


Then, follow all of the steps in the links below:


If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker

Get help with the microphones on your iPhone, iPad, and iPod touch


If no help, have your phone serviced:


Find Locations


Good luck.

Microphone Stopped Working Iphone 7 Issues with Inbound calls.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.