Trackpad lag

MacBook Air Early 2014


Version : macOS Sierra 10.12.6 (16G29)


The trackpad is not working properly. Its lagging all the time and I am not using any external devices like Magic Mouse or trackpad.


Any kind of help is appreciated.

Thanks in advance

MacBook Air

Posted on Aug 23, 2018 12:18 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 24, 2018 1:35 PM

Hi sidharth17,

Thank you for contacting Apple Support Communities. Based on what you stated, it seems like there is lag when you are using the trackpad on your MacBook Air. Is this happening at all times, or does it start or end at any time? Since it is working it seems like a software issue that you can isolate. I would recommend you read this article and use it to help troubleshoot the issue. ​


Start up in safe mode

To start up in safe mode:

  1. Start or restart your Mac, then immediately press and hold the Shift key. The Apple logo appears on your display. If you don't see the Apple logo, learn what to do.
  2. Release the Shift key when you see the login window. If your startup disk is encrypted with FileVault, you might be asked to log in twice: once to unlock the startup disk, and again to log in to the Finder.

To leave safe mode, restart your Mac without pressing any keys during startup.

User uploaded file

If an issue doesn't happen in safe mode

If an issue doesn't happen when your Mac is started in safe mode, try restarting without pressing any keys.

  • If the issue comes back, you might have incompatible login items.
  • If the issue doesn't come back, it was probably caused by a cache or directory issue with your startup disk, which safe mode fixed.

Use safe mode to isolate issues with your Mac


Cheers.
1 reply
Question marked as Top-ranking reply

Aug 24, 2018 1:35 PM in response to sidharth17

Hi sidharth17,

Thank you for contacting Apple Support Communities. Based on what you stated, it seems like there is lag when you are using the trackpad on your MacBook Air. Is this happening at all times, or does it start or end at any time? Since it is working it seems like a software issue that you can isolate. I would recommend you read this article and use it to help troubleshoot the issue. ​


Start up in safe mode

To start up in safe mode:

  1. Start or restart your Mac, then immediately press and hold the Shift key. The Apple logo appears on your display. If you don't see the Apple logo, learn what to do.
  2. Release the Shift key when you see the login window. If your startup disk is encrypted with FileVault, you might be asked to log in twice: once to unlock the startup disk, and again to log in to the Finder.

To leave safe mode, restart your Mac without pressing any keys during startup.

User uploaded file

If an issue doesn't happen in safe mode

If an issue doesn't happen when your Mac is started in safe mode, try restarting without pressing any keys.

  • If the issue comes back, you might have incompatible login items.
  • If the issue doesn't come back, it was probably caused by a cache or directory issue with your startup disk, which safe mode fixed.

Use safe mode to isolate issues with your Mac


Cheers.

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Trackpad lag

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