Macbook pro slow even after RAM upgrade
Hi,
I recently upgraded my mid-2012 Mac book pro from 4 GB RAM to 8 GB RAM because it was very slow. Even after the upgrade MacBook pro continues to be slow. I ran Etrecheck and the report is below. Any suggestions on what can be done to improve performance ?
EtreCheck version: 4.3.6 (4D041)
Report generated: 2018-08-27 20:19:15
Download EtreCheck from https://etrecheck.com
Runtime: 16:24
Performance: Poor
Problem: Computer is too slow
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Poor performance - EtreCheck report took over 10 minutes to run. This is very unusual.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Upgradeable hard drive - This machine’s hard drive could be replaced with an SSD. This would dramatically improve your machine’s performance.
Apps crashing - There have been numerous app crashes.
Clean up - There are orphan files that could be removed.
Unsigned files - There are unsigned software file installed. They appear to be legitimate but should be reviewed.
32-bit Apps - This machine has 32-bits apps that may have problems in the future.
Abnormal shutdown - Your machine shut down abnormally.
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro Model: MacBookPro9,2
1 2.5 GHz Intel Core i5 (i5-3210M) CPU: 2-core
8 GB RAM - At maximum
BANK 0/DIMM0 - Empty
BANK 1/DIMM0 - 8 GB DDR3 1600 ok
Battery: Health = Normal - Cycle count = 190
Video Information:
Intel HD Graphics 4000 - VRAM: 1536 MB
Color LCD 1280 x 800
Drives:
disk0 - APPLE HDD ST500LM012 500.11 GB (Mechanical)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [Core Storage Container] 499.25 GB
disk1 - Macintosh HD (Journaled HFS+) 498.88 GB
disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
Mounted Volumes:
disk1 - Macintosh HD 498.88 GB (203.39 GB free)
Journaled HFS+
Mount point: /
Encrypted
Network:
Interface usbmodem1a125: PANTECH UML295 4
Interface usbmodem1a127: PANTECH UML295 5
Interface usbmodem1d115: PANTECH UML295 2
Interface usbmodem1d117: PANTECH UML295 3
Interface en0: Ethernet
Interface fw0: FireWire
Interface en1: Wi-Fi
802.11 a/b/g/n
One IPv4 address
Interface en4: PANTECH UML295
Interface en5: iPhone
Interface en3: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Quota: 17.10 GB available
System Software:
macOS High Sierra 10.13.5 (17F77)
Time since boot: About an hour
System Load: 2.45 (1 min ago) 2.13 (5 min ago) 1.87 (15 min ago)
Security:
System | Status |
Gatekeeper | Mac App Store and identified developers |
System Integrity Protection | Enabled |
Unsigned Files:
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.kaspersky.kav.gui.plist
Executable: /Library/Application Support/Kaspersky Lab/KAV/Applications/Kaspersky Anti-Virus Agent.app/Contents/MacOS/kav_agent -autolaunch 1
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
7 32-bit apps
Kernel Extensions:
/Library/Application Support/Kaspersky Lab/KAV/Bases/Cache
[Not Loaded] kimul.kext (Kaspersky Lab UK Limited, 46)
[Not Loaded] mark.kext (Kaspersky Lab UK Limited, 1.0.6 - SDK 10.9)
/Library/Extensions
[Not Loaded] LogitechHIDDevices.kext (3.9.1 - SDK 10.8)
[Loaded] kimul.kext (Kaspersky Lab UK Limited, 46)
[Loaded] klnke.kext (Kaspersky Lab UK Limited, 2.1.0)
/System/Library/Extensions
[Not Loaded] LogitechUnifying.kext (1.3.0 - SDK 10.6)
System Launch Agents:
[Not Loaded] | 8 Apple tasks |
[Loaded] | 164 Apple tasks |
[Running] | 120 Apple tasks |
[Other] | One Apple task |
System Launch Daemons:
[Not Loaded] | 33 Apple tasks |
[Loaded] | 185 Apple tasks |
[Running] | 118 Apple tasks |
Launch Agents:
[Not Loaded] | com.zteevdo.UDiskService.plist (? d31dd9f6 - installed 2012-04-23) |
[Running] | com.Logitech.Control Center.Daemon.plist (? 5b5e4f6b - installed 2015-04-08) |
[Running] | com.kaspersky.kav.gui.plist (? 6b215336 - installed 2018-08-04) |
Launch Daemons:
[Loaded] | com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-07-16) |
[Other] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-06-25) |
[Loaded] | com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25) |
[Running] | com.kaspersky.kav.plist (? 760ef5ac - installed 2018-08-04) |
[Loaded] | com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-07-02) |
User Launch Agents:
[Other] | com.zeobit.MacKeeper.Helper.plist (? 0 - installed 2015-02-08) |
[Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-17) |
User Login Items:
iTunesHelper Application (? - installed 2018-07-08)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins:
Silverlight: (installed 2016-05-22)
FlashPlayer-10.6: (installed 2018-07-14)
QuickTime Plugin: (installed 2018-05-29)
Flash Player: (installed 2018-07-14)
SharePointBrowserPlugin: (installed 2015-08-18)
3rd Party Preference Panes:
Flash Player (installed 2018-06-25)
Logitech Control Center (installed 2015-07-11)
Time Machine:
Time Machine Not Configured!
Top Processes by CPU:
Process (count) | Source | % of CPU | Location |
kav | ? | 88 | /Library/Application Support/Kaspersky Lab/KAV/Binaries |
mdworker (20) | Apple | 35 | |
sandboxd | Apple | 10 | |
suggestd | Apple | 5 | |
WindowServer | Apple | 3 |
Top Processes by Memory:
Process (count) | Source | RAM usage | Location |
mdworker (32) | Apple | 1.33 GB | |
kernel_task | Apple | 915 MB | |
Safari | Apple | 163 MB | |
mds_stores | Apple | 160 MB | |
com.apple.WebKit.WebContent | Apple | 140 MB |
Top Processes by Network Use:
Process | Source | Input | Output | Location |
mDNSResponder | Apple | 347 KB | 165 KB | |
bootpd | Apple | 458 KB | 0 B | |
netbiosd | Apple | 13 KB | 6 KB | |
apsd | Apple | 8 KB | 11 KB | |
rapportd | Apple | 367 B | 463 B |
Top Processes by Energy Use:
Process (count) | Source | Energy (0-100) | Location |
mdworker (4) | ? | 24 | |
mdworker (32) | Apple | 21 | |
mds_stores | Apple | 3 | |
syspolicyd | Apple | 3 | |
WindowServer | Apple | 3 |
Virtual Memory Information:
Available RAM | 833 MB |
Free RAM | 67 MB |
Used RAM | 7.19 GB |
Cached files | 766 MB |
Swap Used | 92 MB |
Clean up:
~/Library/LaunchAgents/com.zeobit.MacKeeper.Helper.plist
/Applications/MacKeeper.app/Contents/Resources/MacKeeper Helper.app/Contents/MacOS/MacKeeper Helper
Executable not found
/Library/LaunchAgents/com.zteevdo.UDiskService.plist
/Applications/MBlaze UI/app/UDiskService
Executable not found
Diagnostics Information (past 7 days):
2018-08-27 19:52:45 kav Crash (9 times)
/Library/Application Support/Kaspersky Lab/*/kav
2018-08-27 19:03:43 Last Shutdown Cause: 3 - Hard shutdown
2018-08-27 18:42:48 OtherUsersExtension CPU
/System/Library/PrivateFrameworks/StorageManagement.framework/PlugIns/OtherUsers Extension.appex/Contents/MacOS/OtherUsersExtension
End of report
MacBook, macOS High Sierra (10.13.6)