My kid is not set as guardian, but can share what I have bought, but just bought an app? She is also not set as Guardian in the settings?
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| Dear xxxx | ||||||||||||||||
| You have purchased the following subscription with a 3 months free trial: | ||||||||||||||||
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| You will not be charged for your free trial. Once it ends, your subscription will renew at R59.99 unless you cancel by 01 December 2018. |
Have you checked her purchases and subscriptions to make sure that is legitimate?
Purchases - View, change, or cancel your subscriptions
Purchases - Subscriptions not billed through Apple
Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.
The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.
Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams
Identifying legitimate emails from the iTunes Store
Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment.
Have you checked her purchases and subscriptions to make sure that is legitimate?
Purchases - View, change, or cancel your subscriptions
Purchases - Subscriptions not billed through Apple
Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.
The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.
Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams
Identifying legitimate emails from the iTunes Store
Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment.
App bought by kid on Family Sharing whilst not Guardian/Parent? Tencent Mobility
