Freezed apps on macOS High Sierra

Hello to all.

I'm experiencing an annoying problem on a recent iMac 5K with macOS High Sierra.


After working for a few hours, the app I'm working on freeze unexpectedly (spinning color wheel), then all other opened apps become blocked.

I force them to close, but they do not open anymore.

So I have to force the iMac to stop (by holding down the power button) because just asking to restart does not work.

The apps I use often are XCode, Chrome, Spotify, Thunderbird, Whatsapp and Telegram.


Also tried to disconnect any USB device, nothing changed.


Any help ?

Thank you

iMac with Retina 5K display, macOS High Sierra (10.13.3)

Posted on Sep 6, 2018 8:18 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 10, 2018 6:46 AM

EtreCheck version:4.3.6 (4D041)

Report generated:2018-09-10 15:42:46

Download EtreCheck from https://etrecheck.com

Runtime:3:24

Performance:Good


Problem:Apps are crashing

Description:

freezed apps


Major Issues:

Anything that appears on this list needs immediate attention.


Unsigned files- There are unsigned software installed that could be adware and should be reviewed.

More than one antivirus app- This machine has multiple antivirus apps installed.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Kernel extensions blocked- There are blocked kernel extensions awaiting user approval.

Modified sudoers file- The sudoers file has been modified. This is unusual and is sometimes evidence of malware.

Apps crashing- There have been numerous app crashes.

Apps hanging- There have been numerous app hangs.

Clean up- There are orphan files that could be removed.

System modifications- There are a large number of system modifications running in the background.

Abnormal shutdown- Your machine shut down abnormally.


Hardware Information:

iMac (Retina 5K, 27-inch, 2017)

iMac Model: iMac18,3

1 4,2 GHz Intel Core i7 (i7-7700K) CPU: 4-core

16 GB RAM -Upgradeable

BANK 0/DIMM0 - 8 GB DDR4 2400 ok

BANK 0/DIMM1 - Empty

BANK 1/DIMM0 - 8 GB DDR4 2400 ok

BANK 1/DIMM1 - Empty


Video Information:

Radeon Pro 580 - VRAM: 8192 MB

iMac


Drives:

disk0 - APPLE SSD SM0128L 121.33 GB (Solid State - TRIM: Yes)

Internal PCI-Express 8.0 GT/s x4 NVM Express

disk0s1 - EFI [EFI] 315 MB

disk0s2 [Core Storage Container] 120.88 GB

disk2 - Macintosh HD (Journaled HFS+) [Fusion Drive] 2.11 TB

disk0s3 - B*******X [Recovery] 134 MB


disk1 - APPLE HDD ST2000DM001 2.00 TB (Mechanical)

Internal SATA 6 Gigabit Serial ATA

disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk1s2 [Core Storage Container] 2.00 TB

disk2 - Macintosh HD (Journaled HFS+) [Fusion Drive] 2.11 TB

disk1s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB


disk3 - Western Digital Elements 25A3 5.00 TB

External USB 5 Gbit/s

disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk3s2 - E*******5 (Journaled HFS+) 5.00 TB


Mounted Volumes:

disk2 - Macintosh HD [Fusion Drive] 2.11 TB (1.64 TB free)

Journaled HFS+

Mount point: /


disk3s2 - E*******5 5.00 TB (2.66 TB free)

Journaled HFS+

Mount point: /Volumes/E*******5


Network:

Interface usbmodem14640: MT65xx Preloader

Interface en8: iPad

One IPv4 address

Interface en6: iPhone

One IPv4 address

Interface en7: iPhone 2

One IPv4 address

Interface en5: iPad 2

Interface en1: Wi-Fi

802.11 a/b/g/n/ac

One IPv4 address

Interface en9: iPhone 3

Interface en4: Bluetooth PAN

iCloud Quota: 4.60 GB available


System Software:

macOS High Sierra 10.13.6 (17G65)

Time since boot: Less than an hour

System Load: 2.01 (1 min ago) 2.39 (5 min ago) 1.92 (15 min ago)


Configuration Files:

File /etc/sudoers size: Found 2481 B but expected 1563 B

File /etc/sysctl.conf exists but not expected

/etc/hosts - Count: 9


Security:

SystemStatus
GatekeeperMac App Store and identified developers
System Integrity ProtectionEnabled


Unsigned Files:

Launchd: /Library/LaunchAgents/org.freedesktop.dbus-session.plist

Executable: /opt/local/bin/dbus-daemon --nofork --session

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist

Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/org.freedesktop.dbus-system.plist

Executable: /opt/local/bin/dbus-daemon --system --nofork

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.avg.userinit.plist

Executable: /Library/Application Support/AVGAntivirus/hub/userinit.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avg.update.plist

Executable: /Library/Application Support/AVGAntivirus/components/update/update.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avg.uninstall.plist

Executable: /Library/Application Support/AVGAntivirus/hub/autouninstall.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avg.init.plist

Executable: /Library/Application Support/AVGAntivirus/hub/init.sh

Details: Exact match found in the whitelist - probably OK

Launchd:/Library/LaunchDaemons/com.avg.hub.schedule.plist

Executable: /Library/Application Support/AVGHUB/com.avg.hub.app/Contents/scripts/schedule.sh --ttl 14400

Launchd: /Library/LaunchAgents/org.chromium.chromoting.plist

Executable: /Library/PrivilegedHelperTools/org.chromium.chromoting.me2me.sh --run-from-launchd

Details: Exact match found in the whitelist - probably OK


Kernel Extensions:

/Library/Application Support/AVGAntivirus/components/fileshield/signed

[Loaded] AVGFileShield.kext (AVG Technologies CZ, s.r.o., 4.0.0 - SDK 10.12)


/Library/Application Support/AVGAntivirus/components/proxy/signed

[Loaded] AVGPacketForwarder.kext (AVG Technologies CZ, s.r.o., 2.1 - SDK 10.12)


/Library/Application Support/Malwarebytes/MBAM/Kext

[Loaded] MB_MBAM_Protection.kext (Malwarebytes Corporation, 3.4 - SDK 10.13)


/Library/Application Support/VirtualBox

[Blocked] VBoxDrv.kext (Oracle America, Inc., 5.2.14)

[Blocked] VBoxNetAdp.kext (Oracle America, Inc., 5.2.14)

[Blocked] VBoxNetFlt.kext (Oracle America, Inc., 5.2.14)

[Blocked] VBoxUSB.kext (Oracle America, Inc., 5.2.14)


/Library/Extensions

[Loaded] LittleSnitch.kext (Objective Development Software GmbH, 4.1.3 - SDK 10.11)

[Loaded] Boom2Device.kext (Global Delight Technologies Pvt. Ltd, 1.2 - SDK 10.10)

[Not Loaded] intelhaxm.kext (Intel Corporation Apps, 7.3.0 - SDK 10.9)

[Not Loaded] usbserial.kext (Jiangsu Qinheng Co., Ltd., 1.1.1 - SDK 10.9)

[Not Loaded] RDUSB01F5Dev.kext (Roland Corporation, 1.0.0 - SDK 10.9)

[Not Loaded] tap.kext (20150118)


/System/Library/Extensions

[Not Loaded] heimdall.kext (6.0)

[Not Loaded] DigitechJamMan.kext (1.0)

[Not Loaded] BoulderScsi.kext (1.0.0d1)

[Loaded] SATSMARTDriver.kext (Kirill Luzanov, 0.8.1 - SDK 10.6)


System Launch Agents:

[Not Loaded]7 Apple tasks
[Loaded]172 Apple tasks
[Running]114 Apple tasks
[Other]One Apple task


System Launch Daemons:

[Not Loaded]34 Apple tasks
[Loaded]185 Apple tasks
[Running]117 Apple tasks


Launch Agents:

[Running]com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-06-27)
[Running]at.obdev.LittleSnitchHelper.plist (Objective Development Software GmbH - installed 2018-08-18)
[Running]at.obdev.LittleSnitchUIAgent.plist (Objective Development Software GmbH - installed 2018-08-18)
[Not Loaded]com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-02-26)
[Loaded]com.avg.userinit.plist (? 59a6db8e - installed 2018-09-06)
[Loaded]com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-18)
[Not Loaded]com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-05-31)
[Not Loaded]org.freedesktop.dbus-session.plist (? 5d31cfb1 - installed 2018-06-12)
[Loaded]com.oracle.java.Java-Updater.plist (? cbc91f3 - installed 2017-09-06)
[Other]com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-13)
[Running]com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2018-08-06)
[Other]org.chromium.chromoting.plist (? 81572da9 - installed 2018-07-24)
[Loaded]com.avg.hub.plist (AVG Technologies CZ, s.r.o. - installed 2018-09-06)


Launch Daemons:

[Loaded]com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-13)
[Loaded]com.avg.hub.schedule.plist (? a81c8beb - installed 2018-09-06)
[Loaded]com.avg.update.plist (? 7a885bf0 - installed 2018-09-06)
[Running]com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2018-08-06)
[Not Loaded]org.virtualbox.startup.plist (? 700b9385 - installed 2018-07-04)
[Running]at.obdev.littlesnitchd.plist (Objective Development Software GmbH - installed 2018-08-18)
[Not Loaded]org.freedesktop.dbus-system.plist (? e1cd8f49 - installed 2018-06-12)
[Other]org.opensc.pcscd.plist (? 9bc33f48 - installed 2009-08-06)
[Loaded]com.avg.init.plist (? d34ba41 - installed 2018-09-06)
[Loaded]com.apple.installer.osmessagetracing.plist (Apple - installed 2018-07-04)
[Running]com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2018-08-06)
[Loaded]com.avg.uninstall.plist (? ced238bd - installed 2018-09-06)
[Running]com.docker.vmnetd.plist (Docker Inc - installed 2017-11-10)
[Loaded]com.avg.hub.xpc.plist (AVG Technologies CZ, s.r.o. - installed 2018-09-06)
[Loaded]com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-07-28)
[Other]org.opensc.pcscd.autostart (? 9bc33f48 - installed 2009-08-06)
[Loaded]com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2017-09-06)
[Other]net.sf.tuntaposx.tap.plist (Apple - installed 2018-07-04)
[Running]com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-05-31)
[Loaded]com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-13)
[Running]com.adobe.agmservice.plist (Adobe Systems, Inc. - installed 2018-05-31)
[Loaded]com.google.keystone.daemon.plist (Google, Inc. - installed 2018-07-18)
[Loaded]com.charlessoft.pacifist.helper.plist (? 5da3350 - installed 2015-06-16)
[Running]com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2018-06-27)


User Launch Agents:

[Loaded]com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-08-18)
[Not Loaded]com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-05-31)
[Loaded]com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2018-09-08)


User Login Items:

Backup e sincronizzazione di Google Applicazione (Google, Inc. - installed 2018-05-30)

(/Applications/Backup and Sync.app)

iTunesHelper Applicazione (Apple - installed 2018-07-10)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Dropbox Applicazione (Dropbox, Inc. - installed 2018-08-31)

(/Applications/Dropbox.app)

Monitoraggio Attività Applicazione (Apple - installed 2018-06-04)

(/Applications/Utilities/Activity Monitor.app)


Internet Plug-ins:

AdobeAAMDetect: (installed 2018-06-27)

FlashPlayer-10.6: (installed 2018-08-18)

QuickTime Plugin: (installed 2018-07-10)

AdobePDFViewerNPAPI: (installed 2018-08-18)

AdobePDFViewer: (installed 2018-08-18)

Flash Player: (installed 2018-08-18)

PepperFlashPlayer: (installed 2018-08-18)

Unity Web Player: (installed 2015-12-17)

JavaAppletPlugin: (installed 2017-10-29)


User Internet Plug-ins:

CitrixOnlineWebDeploymentPlugin: (installed 2013-04-26)


Safari Extensions:

AdBlock.safariextz - BetaFish, Inc. -https://getadblock.com(installed 2018-01-10)


3rd Party Preference Panes:

Flash Player (installed 2018-07-28)

Hosts (installed 2012-09-11)

Java (installed 2017-10-29)


Time Machine:

Skip System Files: No

Mobile backups: No

Auto backup: Yes

Volumes being backed up:

Macintosh HD: Disk size: 2.11 TB - Disk used: 477.94 GB

Destinations:

E*******5 [Local] (Last used)

Total size: 5.00 TB

Total number of backups: 36

Oldest backup: 2018-02-19 13:30:06

Last backup: 2018-09-07 22:01:57

D**a [Network]

Total size: 3.00 TB

Total number of backups: 31

Oldest backup: 2018-07-17 02:04:19

Last backup: 2018-09-10 15:01:30


Top Processes by CPU:

Process (count)Source% of CPULocation
Google Chrome Helper (7)Google, Inc.16
RTProtectionDaemonMalwarebytes Corporation14
kernel_taskApple6
WindowServerApple5
Google ChromeGoogle, Inc.3


Top Processes by Memory:

Process (count)SourceRAM usageLocation
kernel_taskApple1.49 GB
XcodeApple721 MB
Google Chrome Helper (7)Google, Inc.644 MB
thunderbird?472 MB/Applications/Thunderbird.app
mdworker (23)Apple363 MB


Top Processes by Network Use:

ProcessSourceInputOutputLocation
AppleFileServerApple3 MB12 MB
com.avg.proxyAVG Technologies CZ, s.r.o.6 MB340 KB
SpotifySpotify917 KB98 KB
mDNSResponderApple646 KB140 KB
DropboxDropbox, Inc.370 KB187 KB


Top Processes by Energy Use:

Process (count)SourceEnergy (0-100)Location
lldb-rpc-serverApple21
backboardd (4)Apple12
XcodeApple8
Barcodes by list?5~/Library/Developer/CoreSimulator/Devices/FB71BD3A-B90A-4F07-AF9A-FCCE48CBACA3/d ata/Containers/Bundle/Application/6F270FBC-1A58-44E4-B527-2F8B7DDE761C/Barcodes by list.app
com.avg.daemonAVG Technologies CZ, s.r.o.3


Virtual Memory Information:

Available RAM4.25 GB
Free RAM18 MB
Used RAM11.75 GB
Cached files4.23 GB
Swap Used204 MB


Software Installs (past 30 days):

NameVersionInstall Date
Adobe Acrobat DC (18.011.20058)18.011.200582018-08-18
Adobe Flash Player30.0.0.1542018-08-18
Chrome Remote Desktop Host69.0.34972018-08-18
Google Earth1.2.10.1052018-08-18
Adobe Pepper Flash Player30.0.0.1542018-08-18
1-Click Video Converter6.3.172018-08-18
Microsoft Remote Desktop8.0.300302018-08-18
Guitar Pro 77.5.1.14542018-08-30
Intel(R) Hardware Accelerated Execution Manager7.3.02018-09-03
SimplyFatt2 Installer1.02018-09-04
Gatekeeper Configuration Data1542018-09-05
AVGHUB1.0.282018-09-06
Malwarebytes for Mac1.02018-09-07


Clean up:

/Library/LaunchDaemons/org.opensc.pcscd.plist

/usr/sbin/pcscd

Executable not found

/Library/LaunchDaemons/org.opensc.pcscd.autostart

/usr/sbin/pcscd

Executable not found


Diagnostics Information (past 7 days):

2018-09-10 15:26:09 Last Shutdown Cause: 3 - Hard shutdown


2018-09-08 11:45:48 com.avg.service Crash

/Library/Application Support/AVGAntivirus/*/com.avg.service


2018-09-07 16:39:39 com.avg.daemon CPU

/Library/Application Support/AVGAntivirus/*/com.avg.daemon


2018-09-06 18:27:10 Amazon Music.app Crash

/Applications/Amazon Music.app


2018-09-06 17:03:33 Xcode.app Crash (5 times)

/Applications/Xcode.app


2018-09-05 17:10:34 Xcode-beta.app Hang (3 times)

~/Downloads/NO_BACKUP/Xcode-beta.app


2018-09-04 12:33:31 Google Chrome.app Hang

/Applications/Google Chrome.app


2018-09-04 11:40:08 Dropbox.app CPU (3 times)

/Applications/Dropbox.app


2018-09-04 08:35:41 iTunes.app Hang (2 times)

/Applications/iTunes.app


2018-09-04 08:35:40 OpenOffice.app Hang

/Applications/OpenOffice.app



End of report

Similar questions

8 replies
Question marked as Top-ranking reply

Sep 10, 2018 6:46 AM in response to dialabrain

EtreCheck version:4.3.6 (4D041)

Report generated:2018-09-10 15:42:46

Download EtreCheck from https://etrecheck.com

Runtime:3:24

Performance:Good


Problem:Apps are crashing

Description:

freezed apps


Major Issues:

Anything that appears on this list needs immediate attention.


Unsigned files- There are unsigned software installed that could be adware and should be reviewed.

More than one antivirus app- This machine has multiple antivirus apps installed.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Kernel extensions blocked- There are blocked kernel extensions awaiting user approval.

Modified sudoers file- The sudoers file has been modified. This is unusual and is sometimes evidence of malware.

Apps crashing- There have been numerous app crashes.

Apps hanging- There have been numerous app hangs.

Clean up- There are orphan files that could be removed.

System modifications- There are a large number of system modifications running in the background.

Abnormal shutdown- Your machine shut down abnormally.


Hardware Information:

iMac (Retina 5K, 27-inch, 2017)

iMac Model: iMac18,3

1 4,2 GHz Intel Core i7 (i7-7700K) CPU: 4-core

16 GB RAM -Upgradeable

BANK 0/DIMM0 - 8 GB DDR4 2400 ok

BANK 0/DIMM1 - Empty

BANK 1/DIMM0 - 8 GB DDR4 2400 ok

BANK 1/DIMM1 - Empty


Video Information:

Radeon Pro 580 - VRAM: 8192 MB

iMac


Drives:

disk0 - APPLE SSD SM0128L 121.33 GB (Solid State - TRIM: Yes)

Internal PCI-Express 8.0 GT/s x4 NVM Express

disk0s1 - EFI [EFI] 315 MB

disk0s2 [Core Storage Container] 120.88 GB

disk2 - Macintosh HD (Journaled HFS+) [Fusion Drive] 2.11 TB

disk0s3 - B*******X [Recovery] 134 MB


disk1 - APPLE HDD ST2000DM001 2.00 TB (Mechanical)

Internal SATA 6 Gigabit Serial ATA

disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk1s2 [Core Storage Container] 2.00 TB

disk2 - Macintosh HD (Journaled HFS+) [Fusion Drive] 2.11 TB

disk1s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB


disk3 - Western Digital Elements 25A3 5.00 TB

External USB 5 Gbit/s

disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk3s2 - E*******5 (Journaled HFS+) 5.00 TB


Mounted Volumes:

disk2 - Macintosh HD [Fusion Drive] 2.11 TB (1.64 TB free)

Journaled HFS+

Mount point: /


disk3s2 - E*******5 5.00 TB (2.66 TB free)

Journaled HFS+

Mount point: /Volumes/E*******5


Network:

Interface usbmodem14640: MT65xx Preloader

Interface en8: iPad

One IPv4 address

Interface en6: iPhone

One IPv4 address

Interface en7: iPhone 2

One IPv4 address

Interface en5: iPad 2

Interface en1: Wi-Fi

802.11 a/b/g/n/ac

One IPv4 address

Interface en9: iPhone 3

Interface en4: Bluetooth PAN

iCloud Quota: 4.60 GB available


System Software:

macOS High Sierra 10.13.6 (17G65)

Time since boot: Less than an hour

System Load: 2.01 (1 min ago) 2.39 (5 min ago) 1.92 (15 min ago)


Configuration Files:

File /etc/sudoers size: Found 2481 B but expected 1563 B

File /etc/sysctl.conf exists but not expected

/etc/hosts - Count: 9


Security:

SystemStatus
GatekeeperMac App Store and identified developers
System Integrity ProtectionEnabled


Unsigned Files:

Launchd: /Library/LaunchAgents/org.freedesktop.dbus-session.plist

Executable: /opt/local/bin/dbus-daemon --nofork --session

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist

Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/org.freedesktop.dbus-system.plist

Executable: /opt/local/bin/dbus-daemon --system --nofork

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.avg.userinit.plist

Executable: /Library/Application Support/AVGAntivirus/hub/userinit.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avg.update.plist

Executable: /Library/Application Support/AVGAntivirus/components/update/update.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avg.uninstall.plist

Executable: /Library/Application Support/AVGAntivirus/hub/autouninstall.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avg.init.plist

Executable: /Library/Application Support/AVGAntivirus/hub/init.sh

Details: Exact match found in the whitelist - probably OK

Launchd:/Library/LaunchDaemons/com.avg.hub.schedule.plist

Executable: /Library/Application Support/AVGHUB/com.avg.hub.app/Contents/scripts/schedule.sh --ttl 14400

Launchd: /Library/LaunchAgents/org.chromium.chromoting.plist

Executable: /Library/PrivilegedHelperTools/org.chromium.chromoting.me2me.sh --run-from-launchd

Details: Exact match found in the whitelist - probably OK


Kernel Extensions:

/Library/Application Support/AVGAntivirus/components/fileshield/signed

[Loaded] AVGFileShield.kext (AVG Technologies CZ, s.r.o., 4.0.0 - SDK 10.12)


/Library/Application Support/AVGAntivirus/components/proxy/signed

[Loaded] AVGPacketForwarder.kext (AVG Technologies CZ, s.r.o., 2.1 - SDK 10.12)


/Library/Application Support/Malwarebytes/MBAM/Kext

[Loaded] MB_MBAM_Protection.kext (Malwarebytes Corporation, 3.4 - SDK 10.13)


/Library/Application Support/VirtualBox

[Blocked] VBoxDrv.kext (Oracle America, Inc., 5.2.14)

[Blocked] VBoxNetAdp.kext (Oracle America, Inc., 5.2.14)

[Blocked] VBoxNetFlt.kext (Oracle America, Inc., 5.2.14)

[Blocked] VBoxUSB.kext (Oracle America, Inc., 5.2.14)


/Library/Extensions

[Loaded] LittleSnitch.kext (Objective Development Software GmbH, 4.1.3 - SDK 10.11)

[Loaded] Boom2Device.kext (Global Delight Technologies Pvt. Ltd, 1.2 - SDK 10.10)

[Not Loaded] intelhaxm.kext (Intel Corporation Apps, 7.3.0 - SDK 10.9)

[Not Loaded] usbserial.kext (Jiangsu Qinheng Co., Ltd., 1.1.1 - SDK 10.9)

[Not Loaded] RDUSB01F5Dev.kext (Roland Corporation, 1.0.0 - SDK 10.9)

[Not Loaded] tap.kext (20150118)


/System/Library/Extensions

[Not Loaded] heimdall.kext (6.0)

[Not Loaded] DigitechJamMan.kext (1.0)

[Not Loaded] BoulderScsi.kext (1.0.0d1)

[Loaded] SATSMARTDriver.kext (Kirill Luzanov, 0.8.1 - SDK 10.6)


System Launch Agents:

[Not Loaded]7 Apple tasks
[Loaded]172 Apple tasks
[Running]114 Apple tasks
[Other]One Apple task


System Launch Daemons:

[Not Loaded]34 Apple tasks
[Loaded]185 Apple tasks
[Running]117 Apple tasks


Launch Agents:

[Running]com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-06-27)
[Running]at.obdev.LittleSnitchHelper.plist (Objective Development Software GmbH - installed 2018-08-18)
[Running]at.obdev.LittleSnitchUIAgent.plist (Objective Development Software GmbH - installed 2018-08-18)
[Not Loaded]com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-02-26)
[Loaded]com.avg.userinit.plist (? 59a6db8e - installed 2018-09-06)
[Loaded]com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-18)
[Not Loaded]com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-05-31)
[Not Loaded]org.freedesktop.dbus-session.plist (? 5d31cfb1 - installed 2018-06-12)
[Loaded]com.oracle.java.Java-Updater.plist (? cbc91f3 - installed 2017-09-06)
[Other]com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-13)
[Running]com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2018-08-06)
[Other]org.chromium.chromoting.plist (? 81572da9 - installed 2018-07-24)
[Loaded]com.avg.hub.plist (AVG Technologies CZ, s.r.o. - installed 2018-09-06)


Launch Daemons:

[Loaded]com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-13)
[Loaded]com.avg.hub.schedule.plist (? a81c8beb - installed 2018-09-06)
[Loaded]com.avg.update.plist (? 7a885bf0 - installed 2018-09-06)
[Running]com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2018-08-06)
[Not Loaded]org.virtualbox.startup.plist (? 700b9385 - installed 2018-07-04)
[Running]at.obdev.littlesnitchd.plist (Objective Development Software GmbH - installed 2018-08-18)
[Not Loaded]org.freedesktop.dbus-system.plist (? e1cd8f49 - installed 2018-06-12)
[Other]org.opensc.pcscd.plist (? 9bc33f48 - installed 2009-08-06)
[Loaded]com.avg.init.plist (? d34ba41 - installed 2018-09-06)
[Loaded]com.apple.installer.osmessagetracing.plist (Apple - installed 2018-07-04)
[Running]com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2018-08-06)
[Loaded]com.avg.uninstall.plist (? ced238bd - installed 2018-09-06)
[Running]com.docker.vmnetd.plist (Docker Inc - installed 2017-11-10)
[Loaded]com.avg.hub.xpc.plist (AVG Technologies CZ, s.r.o. - installed 2018-09-06)
[Loaded]com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-07-28)
[Other]org.opensc.pcscd.autostart (? 9bc33f48 - installed 2009-08-06)
[Loaded]com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2017-09-06)
[Other]net.sf.tuntaposx.tap.plist (Apple - installed 2018-07-04)
[Running]com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-05-31)
[Loaded]com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-13)
[Running]com.adobe.agmservice.plist (Adobe Systems, Inc. - installed 2018-05-31)
[Loaded]com.google.keystone.daemon.plist (Google, Inc. - installed 2018-07-18)
[Loaded]com.charlessoft.pacifist.helper.plist (? 5da3350 - installed 2015-06-16)
[Running]com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2018-06-27)


User Launch Agents:

[Loaded]com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-08-18)
[Not Loaded]com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-05-31)
[Loaded]com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2018-09-08)


User Login Items:

Backup e sincronizzazione di Google Applicazione (Google, Inc. - installed 2018-05-30)

(/Applications/Backup and Sync.app)

iTunesHelper Applicazione (Apple - installed 2018-07-10)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Dropbox Applicazione (Dropbox, Inc. - installed 2018-08-31)

(/Applications/Dropbox.app)

Monitoraggio Attività Applicazione (Apple - installed 2018-06-04)

(/Applications/Utilities/Activity Monitor.app)


Internet Plug-ins:

AdobeAAMDetect: (installed 2018-06-27)

FlashPlayer-10.6: (installed 2018-08-18)

QuickTime Plugin: (installed 2018-07-10)

AdobePDFViewerNPAPI: (installed 2018-08-18)

AdobePDFViewer: (installed 2018-08-18)

Flash Player: (installed 2018-08-18)

PepperFlashPlayer: (installed 2018-08-18)

Unity Web Player: (installed 2015-12-17)

JavaAppletPlugin: (installed 2017-10-29)


User Internet Plug-ins:

CitrixOnlineWebDeploymentPlugin: (installed 2013-04-26)


Safari Extensions:

AdBlock.safariextz - BetaFish, Inc. -https://getadblock.com(installed 2018-01-10)


3rd Party Preference Panes:

Flash Player (installed 2018-07-28)

Hosts (installed 2012-09-11)

Java (installed 2017-10-29)


Time Machine:

Skip System Files: No

Mobile backups: No

Auto backup: Yes

Volumes being backed up:

Macintosh HD: Disk size: 2.11 TB - Disk used: 477.94 GB

Destinations:

E*******5 [Local] (Last used)

Total size: 5.00 TB

Total number of backups: 36

Oldest backup: 2018-02-19 13:30:06

Last backup: 2018-09-07 22:01:57

D**a [Network]

Total size: 3.00 TB

Total number of backups: 31

Oldest backup: 2018-07-17 02:04:19

Last backup: 2018-09-10 15:01:30


Top Processes by CPU:

Process (count)Source% of CPULocation
Google Chrome Helper (7)Google, Inc.16
RTProtectionDaemonMalwarebytes Corporation14
kernel_taskApple6
WindowServerApple5
Google ChromeGoogle, Inc.3


Top Processes by Memory:

Process (count)SourceRAM usageLocation
kernel_taskApple1.49 GB
XcodeApple721 MB
Google Chrome Helper (7)Google, Inc.644 MB
thunderbird?472 MB/Applications/Thunderbird.app
mdworker (23)Apple363 MB


Top Processes by Network Use:

ProcessSourceInputOutputLocation
AppleFileServerApple3 MB12 MB
com.avg.proxyAVG Technologies CZ, s.r.o.6 MB340 KB
SpotifySpotify917 KB98 KB
mDNSResponderApple646 KB140 KB
DropboxDropbox, Inc.370 KB187 KB


Top Processes by Energy Use:

Process (count)SourceEnergy (0-100)Location
lldb-rpc-serverApple21
backboardd (4)Apple12
XcodeApple8
Barcodes by list?5~/Library/Developer/CoreSimulator/Devices/FB71BD3A-B90A-4F07-AF9A-FCCE48CBACA3/d ata/Containers/Bundle/Application/6F270FBC-1A58-44E4-B527-2F8B7DDE761C/Barcodes by list.app
com.avg.daemonAVG Technologies CZ, s.r.o.3


Virtual Memory Information:

Available RAM4.25 GB
Free RAM18 MB
Used RAM11.75 GB
Cached files4.23 GB
Swap Used204 MB


Software Installs (past 30 days):

NameVersionInstall Date
Adobe Acrobat DC (18.011.20058)18.011.200582018-08-18
Adobe Flash Player30.0.0.1542018-08-18
Chrome Remote Desktop Host69.0.34972018-08-18
Google Earth1.2.10.1052018-08-18
Adobe Pepper Flash Player30.0.0.1542018-08-18
1-Click Video Converter6.3.172018-08-18
Microsoft Remote Desktop8.0.300302018-08-18
Guitar Pro 77.5.1.14542018-08-30
Intel(R) Hardware Accelerated Execution Manager7.3.02018-09-03
SimplyFatt2 Installer1.02018-09-04
Gatekeeper Configuration Data1542018-09-05
AVGHUB1.0.282018-09-06
Malwarebytes for Mac1.02018-09-07


Clean up:

/Library/LaunchDaemons/org.opensc.pcscd.plist

/usr/sbin/pcscd

Executable not found

/Library/LaunchDaemons/org.opensc.pcscd.autostart

/usr/sbin/pcscd

Executable not found


Diagnostics Information (past 7 days):

2018-09-10 15:26:09 Last Shutdown Cause: 3 - Hard shutdown


2018-09-08 11:45:48 com.avg.service Crash

/Library/Application Support/AVGAntivirus/*/com.avg.service


2018-09-07 16:39:39 com.avg.daemon CPU

/Library/Application Support/AVGAntivirus/*/com.avg.daemon


2018-09-06 18:27:10 Amazon Music.app Crash

/Applications/Amazon Music.app


2018-09-06 17:03:33 Xcode.app Crash (5 times)

/Applications/Xcode.app


2018-09-05 17:10:34 Xcode-beta.app Hang (3 times)

~/Downloads/NO_BACKUP/Xcode-beta.app


2018-09-04 12:33:31 Google Chrome.app Hang

/Applications/Google Chrome.app


2018-09-04 11:40:08 Dropbox.app CPU (3 times)

/Applications/Dropbox.app


2018-09-04 08:35:41 iTunes.app Hang (2 times)

/Applications/iTunes.app


2018-09-04 08:35:40 OpenOffice.app Hang

/Applications/OpenOffice.app



End of report

Sep 6, 2018 8:50 AM in response to ik2wxx

ik2wxx wrote:


recent iMac 5K with macOS High Sierra.


After working for a few hours, the app I'm working on freeze unexpectedly (spinning color wheel), then all other opened apps become blocked.


I force them to close, but they do not open anymore.


So I have to force the iMac to stop ... because just asking to restart does not work.



Not enough information really to be most helpful


What year is this iMac?

What is the condition of your Harddrive? SMART status ?


you can get a better sense of your system running the http://etrecheck.com


This would give a better sense of where to start.

Sep 6, 2018 9:02 AM in response to ik2wxx

Thank you.
This is the Etrecheck log.

EtreCheck version:4.3.6 (4D041)

Report generated:2018-09-06 17:56:45

Download EtreCheck from https://etrecheck.com

Runtime:3:31

Performance:Good


Problem:Apps are crashing


Major Issues:

Anything that appears on this list needs immediate attention.


More than one antivirus app- This machine has multiple antivirus apps installed.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Kernel extensions blocked- There are blocked kernel extensions awaiting user approval.

Modified sudoers file- The sudoers file has been modified. This is unusual and is sometimes evidence of malware.

Apps crashing- There have been numerous app crashes.

Apps hanging- There have been numerous app hangs.

Clean up- There are orphan files that could be removed.

Unsigned files- There are unsigned software file installed. They appear to be legitimate but should be reviewed.

System modifications- There are a large number of system modifications running in the background.

Abnormal shutdown- Your machine shut down abnormally.


Hardware Information:

iMac (Retina 5K, 27-inch, 2017)

iMac Model: iMac18,3

1 4,2 GHz Intel Core i7 (i7-7700K) CPU: 4-core

16 GB RAM -Upgradeable

BANK 0/DIMM0 - 8 GB DDR4 2400 ok

BANK 0/DIMM1 - Empty

BANK 1/DIMM0 - 8 GB DDR4 2400 ok

BANK 1/DIMM1 - Empty


Video Information:

Radeon Pro 580 - VRAM: 8192 MB

iMac


Drives:

disk0 - APPLE SSD SM0128L 121.33 GB (Solid State - TRIM: Yes)

Internal PCI-Express 8.0 GT/s x4 NVM Express

disk0s1 - EFI [EFI] 315 MB

disk0s2 [Core Storage Container] 120.88 GB

disk2 - Macintosh HD (Journaled HFS+) [Fusion Drive] 2.11 TB

disk0s3 - B*******X [Recovery] 134 MB


disk1 - APPLE HDD ST2000DM001 2.00 TB (Mechanical)

Internal SATA 6 Gigabit Serial ATA

disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk1s2 [Core Storage Container] 2.00 TB

disk2 - Macintosh HD (Journaled HFS+) [Fusion Drive] 2.11 TB

disk1s3 - Recovery HD (HFS+) [Recovery] 650 MB


disk3 - Western Digital Elements 25A3 5.00 TB

External USB 5 Gbit/s

disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk3s2 - E*******5 (Journaled HFS+) 5.00 TB


Mounted Volumes:

disk2 - Macintosh HD [Fusion Drive] 2.11 TB (1.63 TB free)

Journaled HFS+

Mount point: /


disk3s2 - E*******5 5.00 TB (2.66 TB free)

Journaled HFS+

Mount point: /Volumes/E*******5


Network:

Interface usbmodem14640: MT65xx Preloader

Interface en8: iPad

One IPv4 address

Interface en6: iPhone

One IPv4 address

Interface en7: iPhone 2

One IPv4 address

Interface en5: iPad 2

Interface en1: Wi-Fi

802.11 a/b/g/n/ac

One IPv4 address

Interface en9: iPhone 3

Interface en4: Bluetooth PAN

iCloud Quota: 4.60 GB available


System Software:

macOS High Sierra 10.13.6 (17G65)

Time since boot: Less than an hour

System Load: 2.12 (1 min ago) 2.76 (5 min ago) 2.66 (15 min ago)


Configuration Files:

File /etc/sudoers size: Found 2481 B but expected 1563 B

File /etc/sysctl.conf exists but not expected

/etc/hosts - Count: 9


Security:

System Status
Gatekeeper Mac App Store and identified developers
System Integrity Protection Enabled


Unsigned Files:

Launchd: /Library/LaunchDaemons/org.wireshark.ChmodBPF.plist

Executable: /Library/Application Support/Wireshark/ChmodBPF/ChmodBPF

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/org.freedesktop.dbus-session.plist

Executable: /opt/local/bin/dbus-daemon --nofork --session

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/org.freedesktop.dbus-system.plist

Executable: /opt/local/bin/dbus-daemon --system --nofork

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist

Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareag ent.bundle/Contents/MacOS/com.skype.skype.shareagent

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.dxo.OpticsPro11LaunchAgent.plist

Executable: ~/Library/Application Support/DxO Labs/LaunchAgents/opticsPro11LaunchAgent

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.rogueamoeba.instanton-agent.plist

Executable: instanton-agent

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.intel.haxm.plist

Executable: /Library/Extensions/intelhaxm.kext/Contents/Resources/haxm_start.sh

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/ArduinoCreateAgent.plist

Executable: ~/Applications/ArduinoCreateAgent-1.1/ArduinoCreateAgent.app/Contents/MacOS/Ard uino_Create_Bridge

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist

Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avg.init.plist

Executable: /Library/Application Support/AVGAntivirus/hub/init.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/org.chromium.chromoting.plist

Executable: /Library/PrivilegedHelperTools/org.chromium.chromoting.me2me.sh --run-from-launchd

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avg.uninstall.plist

Executable: /Library/Application Support/AVGAntivirus/hub/autouninstall.sh

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.amazon.music.plist

Executable: /Applications/Amazon Music.app/Contents/MacOS/Amazon Music Helper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/6H4HRTU5E3.com.avast.passwords.Agent.plist

Executable: /Library/Application Support/Avast Passwords/components/AppLifecycleAgent.bundle/Contents/MacOS/AppLifecycleAgent

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/uk.co.markallan.clamxav.freshclam.plist

Executable: /Applications/ClamXav.app/Contents/Resources/ScheduleHelper update

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.avg.userinit.plist

Executable: /Library/Application Support/AVGAntivirus/hub/userinit.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avg.update.plist

Executable: /Library/Application Support/AVGAntivirus/components/update/update.sh

Details: Exact match found in the whitelist - probably OK


Kernel Extensions:

/Library/Application Support/AVGAntivirus/components/fileshield/signed

[Loaded] AVGFileShield.kext (AVG Technologies CZ, s.r.o., 4.0.0 - SDK 10.12)


/Library/Application Support/AVGAntivirus/components/proxy/signed

[Loaded] AVGPacketForwarder.kext (AVG Technologies CZ, s.r.o., 2.1 - SDK 10.12)


/Library/Application Support/VirtualBox

[Blocked] VBoxDrv.kext (Oracle America, Inc., 5.2.14)

[Blocked] VBoxNetAdp.kext (Oracle America, Inc., 5.2.14)

[Blocked] VBoxNetFlt.kext (Oracle America, Inc., 5.2.14)

[Blocked] VBoxUSB.kext (Oracle America, Inc., 5.2.14)


/Library/Extensions

[Loaded] LittleSnitch.kext (Objective Development Software GmbH, 4.1.3 - SDK 10.11)

[Loaded] Boom2Device.kext (Global Delight Technologies Pvt. Ltd, 1.2 - SDK 10.10)

[Loaded] intelhaxm.kext (Intel Corporation Apps, 7.3.0 - SDK 10.9)

[Not Loaded] usbserial.kext (Jiangsu Qinheng Co., Ltd., 1.1.1 - SDK 10.9)

[Not Loaded] RDUSB01F5Dev.kext (Roland Corporation, 1.0.0 - SDK 10.9)

[Not Loaded] tap.kext (20150118)


/System/Library/Extensions

[Not Loaded] heimdall.kext (6.0)

[Not Loaded] DigitechJamMan.kext (1.0)

[Not Loaded] BoulderScsi.kext (1.0.0d1)

[Loaded] SATSMARTDriver.kext (Kirill Luzanov, 0.8.1 - SDK 10.6)


System Launch Agents:

[Not Loaded] 7 Apple tasks
[Loaded] 169 Apple tasks
[Running] 117 Apple tasks
[Other] One Apple task


System Launch Daemons:

[Not Loaded] 34 Apple tasks
[Loaded] 185 Apple tasks
[Running] 117 Apple tasks


Launch Agents:

[Loaded] 6H4HRTU5E3.com.avast.passwords.Agent.plist (? 4801c4b2 - installed 2017-05-25)
[Not Loaded] org.freedesktop.dbus-session.plist (? 5d31cfb1 - installed 2018-06-12)
[Loaded] com.oracle.java.Java-Updater.plist (? cbc91f3 - installed 2017-09-06)
[Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-06-27)
[Loaded] com.avg.userinit.plist (? 59a6db8e - installed 2018-06-09)
[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-13)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-18)
[Not Loaded] com.teamviewer.teamviewer_desktop.plist (? 5984e04 - installed 2016-12-21)
[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-02-26)
[Other] org.chromium.chromoting.plist (? 81572da9 - installed 2018-07-24)
[Running] at.obdev.LittleSnitchHelper.plist (Objective Development Software GmbH - installed 2018-08-18)
[Running] at.obdev.LittleSnitchUIAgent.plist (Objective Development Software GmbH - installed 2018-08-18)
[Not Loaded] com.teamviewer.teamviewer.plist (? bb938493 - installed 2016-12-21)
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-05-31)


Launch Daemons:

[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-07-28)
[Running] com.klieme.TimeMachineScheduler.wake.plist (? 4043eebc - installed 2017-02-01)
[Loaded] com.malwarebytes.MBAMHelperTool.plist (Malwarebytes Corporation - installed 2016-06-03)
[Loaded] com.charlessoft.pacifist.helper.plist (? 5da3350 - installed 2015-06-16)
[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-13)
[Loaded] org.wireshark.ChmodBPF.plist (? d4207e05 - installed 2016-05-18)
[Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2018-06-27)
[Not Loaded] org.virtualbox.startup.plist (? 700b9385 - installed 2018-07-04)
[Not Loaded] org.freedesktop.dbus-system.plist (? e1cd8f49 - installed 2018-06-12)
[Running] at.obdev.littlesnitchd.plist (Objective Development Software GmbH - installed 2018-08-18)
[Other] net.sf.tuntaposx.tap.plist (Apple - installed 2018-07-04)
[Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2018-07-18)
[Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-05-31)
[Loaded] com.avg.uninstall.plist (? ced238bd - installed 2018-06-09)
[Other] org.opensc.pcscd.plist (? 9bc33f48 - installed 2009-08-06)
[Running] com.docker.vmnetd.plist (Docker Inc - installed 2017-11-10)
[Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2018-05-11)
[Loaded] com.timesoftware.timemachineeditor.helper.plist (? 71a10c29 - installed 2014-04-08)
[Loaded] com.klieme.TMSHelper.plist (? cb35ab46 - installed 2017-02-01)
[Loaded] com.avg.init.plist (? d34ba41 - installed 2018-06-09)
[Running] com.klieme.TimeMachineScheduler.plist (? ef6cb527 - installed 2017-02-01)
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-03-07)
[Not Loaded] com.teamviewer.teamviewer_service.plist (? e6c7921e - installed 2016-12-21)
[Loaded] com.teamviewer.Helper.plist (? 7f4bf3e7 - installed 2016-12-21)
[Loaded] com.avg.update.plist (? 7a885bf0 - installed 2018-06-09)
[Other] org.opensc.pcscd.autostart (? 9bc33f48 - installed 2009-08-06)
[Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2017-09-06)
[Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2018-07-04)
[Loaded] com.rogueamoeba.instanton-agent.plist (? c3a85319 - installed 2014-03-25)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-02-16)
[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-13)
[Loaded] com.intel.haxm.plist (? 42f307e7 - installed 2018-08-07)
[Running] com.adobe.agmservice.plist (Adobe Systems, Inc. - installed 2018-05-31)


User Launch Agents:

[Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2018-02-26)
[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-08-18)
[Running] ArduinoCreateAgent.plist (? 0 - installed 2018-01-23)
[Not Loaded] org.virtualbox.vboxwebsrv.plist (? 0 - installed 2017-11-10)
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-05-31)
[Loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2017-04-04)
[Running] com.amazon.music.plist (? 0 - installed 2017-06-29)
[Loaded] com.skype.skype.shareagent.plist (? 0 - installed 2017-11-29)
[Running] com.infocert.dike.plist (InfoCert S.p.A. - installed 2018-09-06)
[Loaded] uk.co.markallan.clamxav.freshclam.plist (? 0 - installed 2014-11-16)
[Loaded] com.dxo.OpticsPro11LaunchAgent.plist (? 0 - installed 2017-05-22)


User Login Items:

Backup e sincronizzazione di Google Applicazione (Google, Inc. - installed 2018-05-30)

(/Applications/Backup and Sync.app)

iTunesHelper Applicazione (Apple - installed 2018-07-10)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Dropbox Applicazione (Dropbox, Inc. - installed 2018-08-31)

(/Applications/Dropbox.app)

Monitoraggio Attività Applicazione (Apple - installed 2018-06-04)

(/Applications/Utilities/Activity Monitor.app)


Internet Plug-ins:

AdobeAAMDetect: (installed 2018-06-27)

FlashPlayer-10.6: (installed 2018-08-18)

QuickTime Plugin: (installed 2018-07-10)

AdobePDFViewerNPAPI: (installed 2018-08-18)

AdobePDFViewer: (installed 2018-08-18)

Flash Player: (installed 2018-08-18)

PepperFlashPlayer: (installed 2018-08-18)

Unity Web Player: (installed 2015-12-17)

JavaAppletPlugin: (installed 2017-10-29)


User Internet Plug-ins:

CitrixOnlineWebDeploymentPlugin: (installed 2013-04-26)


Safari Extensions:

AdBlock.safariextz - BetaFish, Inc. -https://getadblock.com(installed 2018-01-10)


3rd Party Preference Panes:

Flash Player (installed 2018-07-28)

Hosts (installed 2012-09-11)

Java (installed 2017-10-29)


Time Machine:

Skip System Files: No

Mobile backups: No

Auto backup: Yes

Volumes being backed up:

Macintosh HD: Disk size: 2.11 TB - Disk used: 485.26 GB

Destinations:

E*******5 [Local] (Last used)

Total size: 5.00 TB

Total number of backups: 39

Oldest backup: 2018-02-19 13:30:06

Last backup: 2018-09-06 17:30:46

D**a [Network]

Total size: 3.00 TB

Total number of backups: 31

Oldest backup: 2018-07-17 02:04:19

Last backup: 2018-09-06 15:57:35


Top Processes by CPU:

Process (count) Source % of CPU Location
mds_stores Apple 23
SourceKitService Apple 14
sandboxd Apple 12
mdworker (42) Apple 11
mds Apple 7


Top Processes by Memory:

Process (count) Source RAM usage Location
Xcode Apple 1.48 GB
kernel_task Apple 1.45 GB
Google Chrome Helper (11) Google, Inc. 932 MB
SourceKitService Apple 756 MB
mdworker (50) Apple 722 MB


Top Processes by Network Use:

Process Source Input Output Location
Spotify Spotify 2 MB 168 KB
mDNSResponder Apple 1 MB 177 KB
com.avg.proxy AVG Technologies CZ, s.r.o. 1 MB 75 KB
Dropbox Dropbox, Inc. 317 KB 425 KB
rapportd Apple 39 KB 479 KB


Top Processes by Energy Use:

Process (count) Source Energy (0-100) Location
Google Chrome Helper (11) Google, Inc. 11
mds_stores Apple 11
Xcode Apple 7
mds Apple 7
WindowServer Apple 4


Virtual Memory Information:

Available RAM 5.88 GB
Free RAM 24 MB
Used RAM 10.12 GB
Cached files 5.86 GB
Swap Used 445 MB


Software Installs (past 30 days):

Name Version Install Date
Adobe Acrobat DC (18.011.20058) 18.011.20058 2018-08-18
Adobe Flash Player 30.0.0.154 2018-08-18
Chrome Remote Desktop Host 69.0.3497 2018-08-18
Google Earth 1.2.10.105 2018-08-18
Adobe Pepper Flash Player 30.0.0.154 2018-08-18
1-Click Video Converter 6.3.17 2018-08-18
Microsoft Remote Desktop 8.0.30030 2018-08-18
Guitar Pro 7 7.5.1.1454 2018-08-30
Intel(R) Hardware Accelerated Execution Manager 7.3.0 2018-09-03
SimplyFatt2 Installer 1.0 2018-09-04
Gatekeeper Configuration Data 154 2018-09-05


Clean up:

~/Library/LaunchAgents/org.virtualbox.vboxwebsrv.plist

/Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv

Executable not found

/Library/LaunchDaemons/org.opensc.pcscd.autostart

/usr/sbin/pcscd

Executable not found

/Library/LaunchDaemons/org.opensc.pcscd.plist

/usr/sbin/pcscd

Executable not found


Diagnostics Information (past 7 days):

2018-09-06 17:03:33 Xcode.app Crash (5 times)

/Applications/Xcode.app


2018-09-06 16:58:56 Last Shutdown Cause: 3 - Hard shutdown


2018-09-05 17:10:34 Xcode-beta.app Hang (3 times)

~/Downloads/NO_BACKUP/Xcode-beta.app


2018-09-04 12:33:31 Google Chrome.app Hang

/Applications/Google Chrome.app


2018-09-04 11:40:08 Dropbox.app CPU (3 times)

/Applications/Dropbox.app


2018-09-04 08:35:41 iTunes.app Hang (2 times)

/Applications/iTunes.app


2018-09-04 08:35:40 OpenOffice.app Hang

/Applications/OpenOffice.app


2018-09-03 08:27:46 GitHub Desktop.app Crash (2 times)

/Applications/GitHub Desktop.app



End of report

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Freezed apps on macOS High Sierra

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