Good afternoon everyone,
I go to my apple login, says I can upgrade free to High Sierra, so I download, computer restarts, then the upper right says update, I click on it, then says I have to update OS to update my billing info, WHAT A CONTRADICTION !
that's why I'm updating in the first place, since I need the new OS to update my billing info, and I'm on 10.8.5
The download disappears ?, help please, thank you.
Mac Pro, OS X Mountain Lion (10.8.5)
Permanat waves wrote:
I need the new OS to update my billing info, and I'm on 10.8.5
It of course is a free download, you just need to stay current your billing information.
Try these options:
Change or remove your Apple ID payment information - Apple Support
If you are still having trouble"
iTunes Store - Contact Us - Apple Support
Contact Apple for help with Apple ID account security - Apple Support
Permanat waves wrote:
I need the new OS to update my billing info, and I'm on 10.8.5
It of course is a free download, you just need to stay current your billing information.
Try these options:
Change or remove your Apple ID payment information - Apple Support
If you are still having trouble"
iTunes Store - Contact Us - Apple Support
Contact Apple for help with Apple ID account security - Apple Support
When it restarts, on the top right it says to update or read details, I press update, then it asks to update billing info, try to update billing info, then says update OS to update billing info (WOW).
I did update the billing info through my PC, everything is current, so I'm stumped (Permanat waves)
Thanks so much for your time. Also I'm a big time RUSH fan, bass player, used to be in a RUSH tribute band.
The download if it was complete will be sitting in your Applications folder "Install macOS High Sierra.app"
Thats what is frustrating, it's not in the applications folder, or download folder?, but it clearly downloaded the file, and says to restart ?, thank you
OK— what happens when you restart?
Yeah keeps bringing me back to update to new OS, so I can update billing, oh boy. It clearly downloads High Sierra, but disappears when it restarts.
frustrating HIGH SIERRA, help, thanks
