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Why isn’t my music working?

My apple music hasn’t worked all day. I’ve paid my bill and have wifi so I have no idea why it isn’t working.

Posted on Sep 10, 2018 8:55 AM

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Question marked as Top-ranking reply

Posted on Sep 10, 2018 10:48 AM

Please describe “isn’t working”.

For general troubleshooting, force-quit the app by swiping up in the app switcher. Then re-launch the app.

If that didn’t resolve it, turn off the device, by holding the sleep button, then Slide to power off. Then restart the device.


Check if the Music app will launch.

Check if your the tabs at the bottom are accessible; Library, For You, Browse, Radio, Search.

1 reply
Question marked as Top-ranking reply

Sep 10, 2018 10:48 AM in response to juliefromrussellville

Please describe “isn’t working”.

For general troubleshooting, force-quit the app by swiping up in the app switcher. Then re-launch the app.

If that didn’t resolve it, turn off the device, by holding the sleep button, then Slide to power off. Then restart the device.


Check if the Music app will launch.

Check if your the tabs at the bottom are accessible; Library, For You, Browse, Radio, Search.

Why isn’t my music working?

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