Video vision freezing, audio continues in Safari

Could somebody please review my report and suggest a fix? Thanks.

EtreCheck version: 4.3.6 (4D041)

Report generated: 2018-09-11 09:12:37

Download EtreCheck from https://etrecheck.com

Runtime: 3:03

Performance: Good

Problem: Other problem

Description:

Video vision (eg Youtube) freezes in Safari while audio continues.

Major Issues:

Anything that appears on this list needs immediate attention.

Adware - Adware detected.

Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

Heavy RAM usage - This machine is using a large amount of RAM.

Clean up - There are orphan files that could be removed.

Small backup drive - Time Machine backup drive is too small.

Unsigned files - There are unsigned software file installed. They appear to be legitimate but should be reviewed.

System modifications - There are a large number of system modifications running in the background.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.

Hardware Information:

iMac (Retina 5K, 27-inch, 2014 - 2015)

iMac Model: iMac15,1

1 3.5 GHz Intel Core i5 (i5-4690) CPU: 4-core

16 GB RAM - Upgradeable

BANK 0/DIMM0 - 8 GB DDR3 1600 ok

BANK 1/DIMM0 - 8 GB DDR3 1600 ok

BANK 0/DIMM1 - Empty

BANK 1/DIMM1 - Empty

Video Information:

AMD Radeon R9 M295X - VRAM: 4096 MB

iMac

Drives:

disk0 - APPLE SSD SD0128F 121.33 GB (Solid State - TRIM: Yes)

Internal PCI 5.0 GT/s x2 Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 [Core Storage Container] 120.99 GB

disk2 - Macintosh HD (Journaled HFS+) [Fusion Drive] 3.11 TB

disk0s3 - B*******X [Recovery] 134 MB

disk1 - APPLE HDD ST3000DM001 3.00 TB (Mechanical)

Internal SATA 6 Gigabit Serial ATA

disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk1s2 [Core Storage Container] 3.00 TB

disk2 - Macintosh HD (Journaled HFS+) [Fusion Drive] 3.11 TB

disk1s3 - Recovery HD (HFS+) [Recovery] 650 MB

disk3 - Seagate Backup+ Desk 4.00 TB

External USB 5 Gbit/s

disk3s1 [Partition Map] 262 KB

disk3s3 - G************************************y (Journaled HFS+) 4.00 TB

disk4 - Western Digital My Book 1140 4.00 TB

External USB 5 Gbit/s

disk4s1 - EFI [EFI] 315 MB

disk4s2 - i**********************p (Journaled HFS+) 4.00 TB

Mounted Volumes:

disk2 - Macintosh HD [Fusion Drive] 3.11 TB (633.00 GB free)

Journaled HFS+

Mount point: /

disk3s3 - G************************************y 4.00 TB (2.23 TB free)

Journaled HFS+

Mount point: /Volumes/G************************************y

disk4s2 - i**********************p 4.00 TB (629.81 GB free)

Journaled HFS+

Mount point: /Volumes/i**********************p

Network:

Interface usbmodem14444: Nokia 208

Interface usbmodem14440: MT65xx Preloader 2

Interface usbmodem14410: MT65xx Preloader

Interface en0: Ethernet

One IPv4 address

Interface en6: iPad

Interface fw0: Thunderbolt FireWire

Interface en1: Wi-Fi

802.11 a/b/g/n/ac

One IPv4 address

Interface en5: iPhone

Interface en7: iPhone 2

Interface en4: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 1.41 TB available

System Software:

macOS High Sierra 10.13.6 (17G65)

Time since boot: About 2 days

System Load: 1.71 (1 min ago) 1.78 (5 min ago) 1.80 (15 min ago)

Security:

Adware:

Launchd: ~/Library/LaunchAgents/com.appbox.AppBox.plist

Reason: Adware pattern match

Executable: ~/Library/Application Support/AppPolicy/AppBox -i -c 748931 -isn 94961451-2F13-41C2-A9D2-222B097BF7EB

Launchd: ~/Library/LaunchAgents/com.unionsoftwareonline.AppMonitor.plist

Reason: Adware name match

Executable: ~/Library/Application Support/AppCommon/AppMonitor --protect

Safari Extension: Searchme

Reason: Adware name match

Safari Extension: eBay Shopping Assistant

Reason: Adware name match

Safari Extension: Slick Savings

Reason: Adware name match

Unsigned Files:

Launchd: /Library/LaunchDaemons/com.silicondust.dvr.plist

Executable: /Users/***/hdhomerun_record foreground --conf /Users/***/hdhomerun.conf

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.apple.aelwriter.plist

Executable: /usr/sbin/AELWriter

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.divx.uninstall.player.plist

Executable: /bin/bash -c 'if [[ ! -e "/Applications/DivX Player.app" ]] ; then open "/Library/Application Support/DivX/Uninstall DivX for Mac.app"; fi'

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.divx.uninstall.preferences.plist

Executable: /bin/bash -c 'if [[ ! -e "/Applications/DivX/DivX Preferences.app" ]] ; then open "/Library/Application Support/DivX/Uninstall DivX for Mac.app"; fi'

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/PACESupport.plist

Executable: /System/Library/Extensions/PACESupportFamily.kext/Contents/Resources/paceload

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.divx.dms.agent.plist

Executable: /Library/Application Support/DivX/DivXMediaServer.app/Contents/MacOS/DivXMediaServer

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.flipvideo.FlipShare.AutoRun.plist

Executable: /Library/Application Support/Flip Video/FlipShareAutoRun.app/Contents/MacOS/FlipShareAutoRun

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.divx.uninstall.converter.plist

Executable: /bin/bash -c 'if [[ ! -e "/Applications/DivX Converter.app" ]] ; then open "/Library/Application Support/DivX/Uninstall DivX for Mac.app"; fi'

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.collobos.fingerprintd.plist

Executable: fingerprintd -launchd

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/tv.plex.player-helper.plist

Executable: /Applications/Plex Media Player.app/Contents/MacOS/../Resources/PMP Helper

Details: Exact match found in the whitelist - probably OK

Safari Extension: Grammarly Spell Checker & Grammar Checker

32-bit Applications:

56 32-bit apps

Kernel Extensions:

/Library/Application Support/Roxio

[Not Loaded] TDIXController.kext (2.0)

/Library/Extensions

[Loaded] Soundflower.kext (MATT INGALLS, 2.0b2 - SDK 10.10)

[Not Loaded] OlympusDSCSCSIDriver.kext (Olympus Corporation, 3.2.0 - SDK 10.11)

/System/Library/Extensions

[Not Loaded] Belcarra.USBLAN_netpart.kext (2.0.2)

[Not Loaded] Belcarra.USBLAN_usbpart.kext (2.0.2)

[Not Loaded] RemoteControl.USBLAN_usbpart.kext (2.0.6)

[Not Loaded] jawbone.kext (1.1.2 - SDK 10.7)

[Not Loaded] DigiDal.kext (Avid Technology Inc, 11.3.0.327 - SDK 10.8)

[Not Loaded] EyeTVAfaTechHidBlock.kext (1.1)

[Not Loaded] EyeTVCinergy450AudioBlock.kext (1.1)

[Not Loaded] EyeTVCinergyXSAudioBlock.kext (1.1)

[Not Loaded] EyeTVEmpiaAudioBlock.kext (1.1)

[Not Loaded] EyeTVVoyagerAudioBlock.kext (1.1)

[Not Loaded] daspi.kext (1.3)

[Not Loaded] OlympusDSCDriver.kext (2.0.0)

[Not Loaded] PACESupportFamily.kext (5.9.1 - SDK 10.6)

[Not Loaded] InstantOn.kext (6.0.4 - SDK 10.8)

/System/Library/Extensions/Belcarra.USBLAN_netpart.kext/Contents/PlugIns

[Not Loaded] Belcarra.USBLAN_netpart.kext (1.6.1)

/System/Library/Extensions/Belcarra.USBLAN_usbpart.kext/Contents/PlugIns

[Not Loaded] Belcarra.USBLAN_usbpart.kext (1.6.1)

/System/Library/Extensions/InstantOn.kext/Contents/PlugIns

[Not Loaded] InstantOnCore.kext (6.0.4 - SDK 10.8)

/System/Library/Extensions/OlympusDSCDriver.kext/Contents/PlugIns

[Not Loaded] OlympusDSCFWDriver.kext (2.0.0)

[Not Loaded] OlympusDSCUSBDriver.kext (2.0.0)

/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns

[Not Loaded] PACESupportLeopard.kext (5.9.1 - SDK 10.4)

[Not Loaded] PACESupportPanther.kext (5.9.1 - SDK 10.-1)

[Loaded] PACESupportSnowLeopard.kext (5.9.1 - SDK 10.6)

[Not Loaded] PACESupportTiger.kext (5.9.1 - SDK 10.4)

/System/Library/Extensions/RemoteControl.USBLAN_usbpart.kext/Contents/PlugIns

[Not Loaded] RemoteControl.USBLAN_usbpart.kext (1.6.1)

Startup Items:

DynDNSUpdater Path: /Library/StartupItems/DynDNSUpdater

System Launch Agents:

System Launch Daemons:

Launch Agents:

Launch Daemons:

User Launch Agents:

User Login Items:

Backup and Sync from Google Application (Google, Inc. - installed 2018-05-31)

(/Applications/Backup and Sync.app)

iTunesHelper Application (Apple - installed 2018-07-11)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Control for Denon Application (Mac App Store - installed 2016-09-28)

(/Applications/Control for Denon.app)

WemoSwitchHelper SMLoginItem (Mac App Store - installed 2018-07-05)

(/Applications/WSwitch.app/Contents/Library/LoginItems/WemoSwitchHelper.app)

Internet Plug-ins:

LogitechHarmony: (installed 2013-09-21)

Unity Web Player: (installed 2015-06-13)

Flip4Mac WMV Plugin: (installed 2013-09-21)

AdobePDFViewerNPAPI: (installed 2018-08-16)

FlashPlayer-10.6: (installed 2018-08-15)

DivX Web Player: (installed 2018-01-18)

Silverlight: (installed 2018-01-29)

QuickTime Plugin: (installed 2018-07-19)

Flash Player: (installed 2018-08-15)

iPhotoPhotocast: (installed 2013-09-21)

AdobePDFViewer: (installed 2018-08-16)

EPPEX Plugin: (installed 2016-05-23)

JavaAppletPlugin: (installed 2018-08-13)

User Internet Plug-ins:

NPRoblox: (installed 2017-03-23)

Safari Extensions:

3rd Party Preference Panes:

3ivx MPEG-4 (installed 2013-09-21)

Citrix ShareFile Sync (installed 2013-09-21)

EyeConnect (installed 2015-02-13)

Flash Player (installed 2018-07-28)

Flip4Mac WMV (installed 2013-09-21)

Java (installed 2018-07-23)

MediaLink (installed 2013-09-21)

Perian (installed 2013-09-21)

Quicktime X Preferences (installed 2013-09-21)

Time Machine:

Skip System Files: No

Mobile backups: No

Auto backup: Yes

Volumes being backed up:

Macintosh HD: Disk size: 3.11 TB - Disk used: 2.48 TB

Destinations:

i**********************p [Local] (Last used)

Total size: 4.00 TB

Total number of backups: 102

Oldest backup: 2017-07-02 16:53:27

Last backup: 2018-09-11 08:28:59

Top Processes by CPU:

Top Processes by Memory:

Top Processes by Network Use:

Top Processes by Energy Use:

Virtual Memory Information:

Software Installs (past 30 days):

Clean up:

~/Library/LaunchAgents/com.adobe.ARM.***.plist

/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper

Executable not found

/Library/LaunchAgents/com.sandisk.cruzeragent.plist

/Library/Application Support/Sandisk/Cruzer/U3Agent

Executable not found

/Library/LaunchDaemons/com.apple.serverd.plist

/Library/PrivilegedHelperTools/com.apple.serverd

Executable not found

~/Library/LaunchAgents/jp.co.canon.Inkjet_Extended_Survey_Agent.plist

/Applications/Canon Utilities/Inkjet Extended Survey Program/Inkjet Extended Survey Program.app/Contents/Resources/Canon_Inkjet_Extended_Survey_Agent

Executable not found

~/Library/LaunchAgents/net.sourceforge.tvshows.plist

~/Library/Application Support/TVShows/TVShowsScript/TVShows.rb

Executable not found

Diagnostics Information (past 7 days):

2018-09-08 14:07:29 Backup and Sync.app CPU (5 times)

/Applications/Backup and Sync.app

2018-09-06 10:16:45 iTunes.app Hang

/Applications/iTunes.app

End of report