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User profile for user: CaribouLou404
CaribouLou404 Author
User level: Level 1
4 points

Can not get my iMac Keyboard to Pair

I have had problems with this awful keyboard ever since I bought this iMac in 2015. It works for a while then cuts off. I change the batteries, then it works, but only for a short time. I just got tired of it so I purchased a Logitech solar keyboard because I thought the issue was with the batteries draining. But now I just want the thing to work before it is no longer under warranty. Please advise. Thanks in advance.

iMac (Retina 5K, 27-Inch, Mid 2015), iOS 11

Posted on Sep 13, 2018 6:33 PM

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User profile for user: rkaufmann87
rkaufmann87
User level: Level 10
143,826 points

Posted on Sep 13, 2018 6:37 PM

Turn off Blue Tooth all together, then restart in Safe Mode per Use safe mode to isolate issues with your Mac - Apple Support and then restart the computer normally and then attempt to Pair using the instructions in Set up your Apple wireless mouse, keyboard, and trackpad - Apple Support.


Doing this may require using USB keyboard and mouse which is always wise to keep on-hand when dealing with Blue Tooth devices.

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User profile for user: rkaufmann87
rkaufmann87
User level: Level 10
143,826 points

Sep 13, 2018 6:37 PM in response to CaribouLou404

Turn off Blue Tooth all together, then restart in Safe Mode per Use safe mode to isolate issues with your Mac - Apple Support and then restart the computer normally and then attempt to Pair using the instructions in Set up your Apple wireless mouse, keyboard, and trackpad - Apple Support.


Doing this may require using USB keyboard and mouse which is always wise to keep on-hand when dealing with Blue Tooth devices.

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Can not get my iMac Keyboard to Pair

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