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I am not able to make an in app purchase

everytime I attempt to make the purchase I get a message telling me to go to apple.com/support/iTunes/...etc

Posted on Sep 16, 2018 3:01 AM

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Posted on Sep 16, 2018 3:11 AM

Have you done as instructed and gone to that URL and contacted iTunes Support ? If not you should do so (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you are, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

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Question marked as Best reply

Sep 16, 2018 3:11 AM in response to khalidfromnorton

Have you done as instructed and gone to that URL and contacted iTunes Support ? If not you should do so (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you are, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

I am not able to make an in app purchase

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