Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I am not able to make an in app purchase

everytime I attempt to make the purchase I get a message telling me to go to apple.com/support/iTunes/...etc

Posted on Sep 16, 2018 3:01 AM

Reply
Question marked as Best reply

Posted on Sep 16, 2018 3:11 AM

Have you done as instructed and gone to that URL and contacted iTunes Support ? If not you should do so (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you are, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

1 reply
Question marked as Best reply

Sep 16, 2018 3:11 AM in response to khalidfromnorton

Have you done as instructed and gone to that URL and contacted iTunes Support ? If not you should do so (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you are, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

I am not able to make an in app purchase

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.