Unable To Activate iPhone 7

My iPhone 7 went into "boot looping" several months ago. Today I was finally able to get the phone to restore itself. But now I can't get it to activate. When I try with Wi-Fi it says "Unable to Activate" "An update is required to activate your iPhone". When I try to do it with iTunes it says "The iPhone could not be activated because the activation information could not be obtained from the device". I have taken the SIM card out and put it back in, and it is in correctly. Any solutions to this problem? Software is up-to-date (or at least it says so).

iPhone 7, iOS 12

Posted on Sep 17, 2018 6:25 PM

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Posted on May 8, 2019 8:02 AM

I had this problem with Sprint iPhone 7 as well. Sprint cell services would not update/activate until iPhone updated with iOS update. iPhone wouldn't verify iOS update stating phone was not connected to the internet. I confirmed the iPhone was connected to internet via wifi, but iPhone still would not verify update. I could not get the phone to update through computer/iTunes either. iPhone locked up to the point I had to factory reset. Finally resolved the issue by powering down the iPhone 7, removed sim card, powered up, manual iPhone set up with no iTunes account only wifi, applied iOS update, insert sim card and reboot.



67 replies

Apr 5, 2019 1:36 AM in response to shumphries27

I updated my iphone 7 to the latest ISO a few weeks ago "try too" and since then now I can't get it to activate. When I try with Wi-Fi it says "Unable to Activate" "An update is required to activate your iPhone". When I

try to do it with iTunes it says "The iPhone could not be activated

because the activation information could not be obtained from the

device". I have taken the SIM card out and put it back in, and it is

in correctly.

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Unable To Activate iPhone 7

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