Since upgrading my iPhone X to iOS 12 and my watch series 2 to WatchOS 5 I am not getting email notifications on my watch. It appears VIP email notifications work. I've tried everything I can think of.
Apple Watch Series 2, watchOS 5, iPhone X - iOS 12
I have been having an issue with no mail notifications on my Apple Watch 3 with iPhone X with Gmail on Exchange. Someone on here very kindly suggested I look at the watch app/notifications/mail and set it to mirror my iphone, and then on the iphone settings go to Notifications/mail and ensure you allow notifications from VIP and Favourite Mailboxes.
That fixed it for me.
Failing that, if you are a Gmail user just use the Gmail app - that works fine with notifications on Apple Watch.
I have been having an issue with no mail notifications on my Apple Watch 3 with iPhone X with Gmail on Exchange. Someone on here very kindly suggested I look at the watch app/notifications/mail and set it to mirror my iphone, and then on the iphone settings go to Notifications/mail and ensure you allow notifications from VIP and Favourite Mailboxes.
That fixed it for me.
Failing that, if you are a Gmail user just use the Gmail app - that works fine with notifications on Apple Watch.
I just spent fifty minutes with Apple support and solved the issue of not getting notifications for mail on the watch. Messages were coming through, but not Mail. On the watch app on the iPhone, go to Notifications, Mail, and make sure VIP is OFF and iCloud is ON. This solved the issue for me
I have a similiar issue.
when my Series 4 gps watch is connected to iOS12, i dont get any push email to my phone or watch.
Once i put the watch in airplane mode, then push email goes to the phone.
Wiped my phone yesterday and everything was working great. Took my watch off last night to go to sleep, and this morning back to no push email.
I have to manually refresh email (using icloud email account)
Once i disconnect the watch, then everything is good again.
super annoying, missing emails.
I had to set up my watch as a new watch (not using prior settings). That fixed the calendar and iMessage, but not the emails.
Your favorites solution seems to have worked for me. Not sure how an account got set to a favorite or why there was another hidden notifications toggle in there.
Thanks for the suggestion.
So, it looks to me like this is more an issue with iOS 12 changing a default behavior on the phone, and then the watch mirroring the phone. I went into the settings on the phone and the sound settings were changed to no vibration for new mail. I changed it back to a vibration and now the watch works fine. What ticks me off is that Apple's support reps don't know this and had me wipe my phone.
Well, I've completed my tests, and I find that if I mirror my iPhone with the watch, having both accounts set for notification, everything works. However, as soon as I turn off either of the accounts by using Custom notifications, I lose the notification on the watch for the one account I have turned on there. I intend to provide feedback to Apple about this, and suggest others do as well. The link for feedback is https://www.apple.com/feedback/watch.html
I did not have to use the VIP Setting. I just turned off Custom in the Watch app on the phone and set it to mirror my iPhone. That way both of my accounts on the phone will now come to the Watch, and notifications work fine that way. I would also recommend that anyone experiencing the problem provide feedback to Apple so they are aware of the issues. Use this link and describe your issue, i.e. how many mail accounts, other settings that cause the problem, etc. https://www.apple.com/feedback/watch.html
@frus_trated: U got IT! Thanks a lot for solving this tricky issue!!
This fixed the issue for me, thank you!!!!
Before I posted I tried restarting both the watch and the phone, unpairing the watch/re-pairing the watch restoring, unpairing the watch/re-pairing the watch as a new watch, and deleting the mail accounts and mail app and reinstalling/re configuring. None of this worked. All other notifications work as expected.
I should note that I regularly support this equipment as an IT professional.
I did get notifications to work for mail by turning on banners for Mail app on the phone (I really don't want this on) but audio only, no haptic. Also - Even with banner turned on, I get no mail notification for any mail if I chose Custom in the watch app to exclude one mailbox. In my opinion, this seems to be a bug in iOS 12, the mail app, or WatchOS 5 but I sure don't see many people complaining. Searching the web shows similar issues throughout the beta for iOS 12 and WatchOS 5.
I have the exact same issue. I get a ping tone but no haptic feedback. Contacted Apple Support and they had me wipe my phone and watch. I ended up losing photos and other information so I highly advise that you don't listen to them if they suggest you do that. It also didn't fix the problem. It is clearly a bug in WatchOS 5. The support rep also recommended I have the watch hardware checked out. Not going to do it since everything worked fine in OS 4. It's a bug and Apple needs to inform their support reps and get it fixed.
I did that too. It works for one of my mailboxes but the other still just dings with no haptic even though it is set up the same. Also, banners MUST be turned on for this to work at all. I don't want email banners. Never had to have them before.
Custom settings in the watch still don't work if you want to exclude a mailbox from notifications.
I'm starting to see a problem as well, using a custom setting on the Watch to exclude my personal mail on the watch, and just use my work mail. I'm trying some troubleshooting now, but it seems you are saying it won't help. If I get any changes, I'll let you know. I'm going to start by mirroring the phone to see if I get notification for both accounts, then turn them off individually and see what happens. I'll report any positive findings.
I have the exact same issue:
iPhone X iOS 12
Apple Watch 3 watchOS 5
As soon as I updated my phone and watch my mail notifications stopped working properly on my watch. Originally they were set to custom in the watch app with sound and haptic set to on. Switching to mirror my phone resulted in one exchange account getting sound and haptic but my second exchange account only getting sound. Both accounts were set to have the exact same notification settings and sound and haptics were set to the same tone and rapid vibration setting on my phone.
Ultimately I switched to the Outlook app for now for both accounts and they work as expected on my watch with both sound and haptic working again. Honestly notifications come in a lot faster too.
Some things I have seen said to change the vibration type to alert for the new mail section of sounds and haptics on the phone settings.
I also am an IT professional and support a fair amount of Apple devices. I rebooted both phone and watch multiple times as well as unpairing and re-pairing the watch, reset network settings, all with no change.
Feels more like a bug in the mail app/watchOS interaction.
Mail notification WatchOS 5
