Mail notification WatchOS 5

i finally gave up. i deleted the mail app on my phone. and installed edison mail's 'email' app. notifications (audio and haptic) route to the watch without a hitch.

the downside is now there is no way to read emails on the watch itself (since the paired mail app on the phone is gone) and i won't be able to use the mail complication once they put it back on the infograph face.

but this app has been rock-solid reliable and i haven't missed a notification.

A bug for sure. I tried all suggestions here and still no haptic feedback. Then suddenly today my AW3 just froze with screen off. I had to force restart it (press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo). After this my notifications started coming through fine.

Are you getting them if you have Mail Notifications set to Custom, or is it to Mirror your iPhone? I have two accounts on my iPhone, and only want notifications for one account. When I set it to Custom for just the one account, I don't get any notifications, so I had to set it to Mirror my iPhone. While I'm not happy about getting the other email, at least it is no longer disabling the notifications for my work Exchange account

I had the same problem and after playing with the settings a bit I managed to get mails work in my watch too.

I set mail to mirror iPhone settings. After that I set default vibration for mail notifications in my iPhone settings. For some reason after iOS 12 update default vibration setting was no vibration for mails. Finally I set my watch to use custom setting for mail notifications and made sure all was set ON (haptic etc.). After these I get mails to my watch and red dot too. Hopefully this works for you too

Thanks for your post! I had the same problem and found the same thing you did. Unfortunately, I didn’t research this until after Apple support had me also unpair and re-pair my watch and they even set up a Genius Bar Appointment when that didn’t work. Apparently “none” is the new vibration default for mail with WatchOS 5 and this new setting must be mirrored by the watch. Thanks again!

I was wondering what am I doing wrong, I tried almost everything but couldn't get that haptic work for emails though I never faced this issue till Watch OS5.

Finally reached to Apple Support & got a confirmation that it's a bug and they'll probably fix in next release!

Case # 100659636734

With some digging, I see that

If you set it to mirror, it just works fine.

Things get ugly only when you setup custom, it's like all or none!

I believe you are referring to the Thread Notifications setting it overrides all other mail notifications. I have an iPhone XS Max since launch day and bought an Apple Watch Series 4 last Saturday. I noticed the email notifications issue about a day into having the watch and talked to 4 apple support reps before taking the watch to the store they shipped it off to their repair depot couldn’t find anything wrong with it hardware wise and sent it back to the store. At the apple store they checked my settings unpaired/re-paired it as new which I had already done and added an iCloud email after some tweaks it seemed like it worked until about 9pm that night then I started to not get the email notifications on my watch but on my phone even though it was locked. After looking through a thread on apple support I believe the issue is the software between iOS 12 and watch os 5 and the thread notifications settings set to none instead of vibrate. When I changed these settings I tested it by sending an email from a device that wasn’t connected to my Apple ID and it worked several times. Weird how it was intermittent for me some times I would get the email notifications to my new watch but some times not. I had an Apple Watch series 3 prior to this and it didn’t seem like an issue and it was running watch os 5 and my iPhone was running iOS 12. Any thoughts?

Weird workaround but installing the Outlook mail client and turning on notifications and having at least Banners selected mostly allows IOS and watch mail notifications to work. IOS 12 iPhone X’s and Watch S3 5. Turn off Outlook notifications and you’ll lose IOS Mail notifications again.

Watch OS 5.1.2 finally solved it.

It is very disappointing that Applebintroduces bugs that affect core functionalities of their products and then refuse to admit it and rapidly rectify it. It seems that ‘honesty is the best policy’ does not apply here. Very sad but very true. Wish they took more pride in what they do and be honest with themselves and their loyal customers.

I hope someone at Apple is reading this and taking notes.

I just spent fifty minutes with Apple support and solved the issue of not getting notifications for mail on the watch. Messages were coming through, but not Mail. On the watch app on the iPhone, go to Notifications, Mail, and make sure VIP is OFF and iCloud is ON. This solved the issue for me

I don't believe so. I'm still testing, and it does not seem to. The only way that I can get Watch notifications for my mail, with two accounts on the phone, is to set it to mirror my iPhone. If I set it to Custom, to be able to turn one of the accounts off for the watch, I no longer get mail notifications on the iPhone or the Watch.

I just completed a lengthy support call with Apple Support and they have confirmed that this issue is known "A Bug". No estimate on a fix at this time.

The bug affects all Apple Watches running WatchOS 5 (Series 4 included).

Jason

Only workaround is to set contacts as VIPs. But you can’t set everyone as vip, hoping for fix soon as this is very disruptive.

I spoke with an Apple specialist yesterday about this issue and she was forwarding it up to their engineers. Apparently this is a known issue and they’re working on a fix.