Mail notification WatchOS 5

Since upgrading my iPhone X to iOS 12 and my watch series 2 to WatchOS 5 I am not getting email notifications on my watch. It appears VIP email notifications work. I've tried everything I can think of.

Apple Watch Series 2, watchOS 5, iPhone X - iOS 12

Posted on Sep 18, 2018 12:28 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 29, 2018 7:38 PM

Oh, in case the original post I referenced was missed, for those who are having this issue (apparently after upgrading to WatchOS 5), go to Settings > Sounds & Haptics > New Mail > Vibration (at top of screen - I had to scroll up) > change from “None (Default)” to your preferred option. This worked for me and my watch started vibrating again with mail notifications.

140 replies

Jan 4, 2019 9:43 AM in response to ttjohns

I had this same issue and found a fix for it. 


In Settings>Notifications>Mail look for the options for Favorite mailbox. If this option exists than you have a mailbox set as a favorite. This option seems to default to off. When all other mail notifications are set to on and this is set to off, you will get a sound, and vibration, but no banner, no notification in Notification Center, and no notification on an Apple Watch. As soon as I turned this on, all notifications started working. I then deleted my inbox as a favorite, and this option went away completely and notifications continued to work.


To delete the favorite, open the app Mail and touch Mailboxes in the top left corner and then Edit in the top right. In the first section you will see a list of folders (Inbox, VIP, Flagged, etc.) that will have blue checks, this indicates what folders you will see in your mail app. At the bottom of the first section, click the Add Mailbox... option. You will see a list, if any of them are chosen, indicated by a grey check mark, they are selected as favorites and will only notify if you turn on Favorite notifications as mentioned above. Or you can simply uncheck them and standard notifications will apply.


Hopefully this helps some of you


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mail notification WatchOS 5

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.