Mail notification WatchOS 5

Oh, in case the original post I referenced was missed, for those who are having this issue (apparently after upgrading to WatchOS 5), go to Settings > Sounds & Haptics > New Mail > Vibration (at top of screen - I had to scroll up) > change from “None (Default)” to your preferred option. This worked for me and my watch started vibrating again with mail notifications.

So, it looks to me like this is more an issue with iOS 12 changing a default behavior on the phone, and then the watch mirroring the phone. I went into the settings on the phone and the sound settings were changed to no vibration for new mail. I changed it back to a vibration and now the watch works fine. What ticks me off is that Apple's support reps don't know this and had me wipe my phone.

I did not have to use the VIP Setting. I just turned off Custom in the Watch app on the phone and set it to mirror my iPhone. That way both of my accounts on the phone will now come to the Watch, and notifications work fine that way. I would also recommend that anyone experiencing the problem provide feedback to Apple so they are aware of the issues. Use this link and describe your issue, i.e. how many mail accounts, other settings that cause the problem, etc. https://www.apple.com/feedback/watch.html

MikeG_NY -- did you also go into your phone's settings, then "Sounds & Haptics", then under "New Mail", change vibration to an actual vibration (I picked "Accent"). If you have "None" then that might be your issue. I had the same issue and making all of the changes, including picking an actual vibration, led me to getting haptic taps on my wrist for incoming mail. I also had to use the mirror setting on watch notification settings, not custom. It was so frustrating but this worked for me.

Hey,

I think I found solution for this issue and here is how. Go to

1. Settings in your iPhone
2. Mail

3. Notifications
4. Favourite Mailboxes ( think they added this setting recently or I just didn't see it before)

5. By default there was no alert type selected. So make sure You allow notifications and select alerts.

6. Sounds

7. Select Alert tone you want and select vibration (default is none for some reason...)

8. After all this go to Watch app in your iPhone and choose mail

9. Mirror iPhone

After I did this I got notifications from email and red dot was persistent and I could read the email again if I had miss the notification. I don't remember seeing favourite mailbox setting before but it actually says in setting: "Favourite Mailboxes Settings will override all other mail notification settings". So I think Apple Watch was mirroring this setting and because by default there was no alert type selected thus no notifications in Apple Watch.

After reading some of the replies below, I fixed the issue by ensuring notifications mirror iPhone and in iPhone notifications settings to change default vibration setting from None to a setting that will cause the iPhone to vibrate e.g. Ding

Works perfectly for me now on iPhone X on iOS 12 and Apple Watch Series 4 on watchOS5

My mail alerts are now working with haptic feedback thanks to another post on here. iOS12 changed the default behavior of mail on the iPhone to not vibrate. You need to go under Settings on iPhone, Sounds & Haptics, and change new mail to have a vibrate alert. Once you do that, set your apple watch to mirror the phone's notification settings, and your notifications should work properly again. This is not even the slightest bit intuitive and I have no idea why Apple did this; it's got to be an oversight.

However, there's still an issue with mail alerts if you don't mirror your iPhone. If I switch over to custom, Apple Watch Mail alerts stop completely. I have tried restarting the phone and watch, turning custom alerts on and off, turning the individual mail account alerts on and off, turning each setting within each account on an off, and just about everything else I could think of - none of which worked.

I called apple support and they got me as far as mirroring the iPhone to at least get alerts to somewhat work, but they did not know how to get haptics working. They also had no idea what's going on with the custom alerts not working at all.

I have been having an issue with no mail notifications on my Apple Watch 3 with iPhone X with Gmail on Exchange. Someone on here very kindly suggested I look at the watch app/notifications/mail and set it to mirror my iphone, and then on the iphone settings go to Notifications/mail and ensure you allow notifications from VIP and Favourite Mailboxes.

That fixed it for me.

Failing that, if you are a Gmail user just use the Gmail app - that works fine with notifications on Apple Watch.

I had the same issue. I fixed mine by going into Settings, Sounds & Haptics, New Mail, then changing the Vibration tone (which was on Default - None).

This fixed the issue for me. Sound and haptics on my iPhone had my new mail set to “none” which was being mirrored to my watch.

So I ended up unpairing my watch and setting it up as a new watch and now I’m getting the haptic and sound notifications for mail. Hopefully that fixed it. Only time will tell

I had to turn it from Mirror iPhone to custom, got a notification and it stayed. Then I turned it back to mirror and it still worked. Not sure why. But that is what the Apple Advisor had me do.

I have the exact same issue:

iPhone X iOS 12

Apple Watch 3 watchOS 5

As soon as I updated my phone and watch my mail notifications stopped working properly on my watch. Originally they were set to custom in the watch app with sound and haptic set to on. Switching to mirror my phone resulted in one exchange account getting sound and haptic but my second exchange account only getting sound. Both accounts were set to have the exact same notification settings and sound and haptics were set to the same tone and rapid vibration setting on my phone.

Ultimately I switched to the Outlook app for now for both accounts and they work as expected on my watch with both sound and haptic working again. Honestly notifications come in a lot faster too.

Some things I have seen said to change the vibration type to alert for the new mail section of sounds and haptics on the phone settings.

I also am an IT professional and support a fair amount of Apple devices. I rebooted both phone and watch multiple times as well as unpairing and re-pairing the watch, reset network settings, all with no change.

Feels more like a bug in the mail app/watchOS interaction.

I think the problem (bug) is related to the new feature "Quiet notifications".

In "Notification center" if i choose one notification, swipe left, and tap in Manage.

I choose "Disabled Quiet notifications"

And I configure also in app Watch "Turn on" in Notifications - Mail - Personalize (NO mirror), so in Watch works ok sound and haptic, but don´t appear "red point" in Watch.

I unpaired and re paired my series 4 setting it up as a new watch and that’s seems to have fixed the issue. Still, you shouldn’t have to do that. There has to be a bug and hopefully the next watch update will address it because I don’t think 5.0.1 fixed it