Mail notification WatchOS 5

Since upgrading my iPhone X to iOS 12 and my watch series 2 to WatchOS 5 I am not getting email notifications on my watch. It appears VIP email notifications work. I've tried everything I can think of.

Apple Watch Series 2, watchOS 5, iPhone X - iOS 12

Posted on Sep 18, 2018 12:28 PM

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Posted on Sep 29, 2018 7:38 PM

Oh, in case the original post I referenced was missed, for those who are having this issue (apparently after upgrading to WatchOS 5), go to Settings > Sounds & Haptics > New Mail > Vibration (at top of screen - I had to scroll up) > change from “None (Default)” to your preferred option. This worked for me and my watch started vibrating again with mail notifications.

140 replies

Sep 20, 2018 6:07 PM in response to ChrisJ4203

Well, I've completed my tests, and I find that if I mirror my iPhone with the watch, having both accounts set for notification, everything works. However, as soon as I turn off either of the accounts by using Custom notifications, I lose the notification on the watch for the one account I have turned on there. I intend to provide feedback to Apple about this, and suggest others do as well. The link for feedback is https://www.apple.com/feedback/watch.html

Sep 24, 2018 5:05 PM in response to ttjohns

I have had the same issue since the iOS 12 and watchOS 5 updates and it has been driving me crazy. I’ve been dealing with Apple support and engineers and just running in circles!!! I followed the advice of someone on this thread and it somewhat worked. On my phone settings, under sounds and haptics for new mail, I had to change it to an actual vibration (couldn’t use none, although that’s what I prefer) then on Apple Watch app had to go to notifications, then mail and choose mirror versus custom. Once I did that, I got haptic mail notifications on my watch! Definitely a bug, but happy for a temporary work around to get haptic mail notifications on my watch.

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Mail notification WatchOS 5

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