You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mail notification WatchOS 5

Since upgrading my iPhone X to iOS 12 and my watch series 2 to WatchOS 5 I am not getting email notifications on my watch. It appears VIP email notifications work. I've tried everything I can think of.

Apple Watch Series 2, watchOS 5, iPhone X - iOS 12

Posted on Sep 18, 2018 12:28 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 21, 2018 7:51 AM

So, it looks to me like this is more an issue with iOS 12 changing a default behavior on the phone, and then the watch mirroring the phone. I went into the settings on the phone and the sound settings were changed to no vibration for new mail. I changed it back to a vibration and now the watch works fine. What ticks me off is that Apple's support reps don't know this and had me wipe my phone.

140 replies

Jan 29, 2019 3:51 AM in response to ttjohns

I have been having an issue with no mail notifications on my Apple Watch 3 with iPhone X with Gmail on Exchange. Someone on here very kindly suggested I look at the watch app/notifications/mail and set it to mirror my iphone, and then on the iphone settings go to Notifications/mail and ensure you allow notifications from VIP and Favourite Mailboxes.


That fixed it for me.


Failing that, if you are a Gmail user just use the Gmail app - that works fine with notifications on Apple Watch.

Feb 14, 2019 6:33 AM in response to ttjohns

I have a similiar issue.


when my Series 4 gps watch is connected to iOS12, i dont get any push email to my phone or watch.

Once i put the watch in airplane mode, then push email goes to the phone.


Wiped my phone yesterday and everything was working great. Took my watch off last night to go to sleep, and this morning back to no push email.


I have to manually refresh email (using icloud email account)


Once i disconnect the watch, then everything is good again.

super annoying, missing emails.

Mail notification WatchOS 5

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.