Mail notification WatchOS 5

Since upgrading my iPhone X to iOS 12 and my watch series 2 to WatchOS 5 I am not getting email notifications on my watch. It appears VIP email notifications work. I've tried everything I can think of.

Apple Watch Series 2, watchOS 5, iPhone X - iOS 12

Posted on Sep 18, 2018 12:28 PM

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Posted on Sep 29, 2018 7:38 PM

Oh, in case the original post I referenced was missed, for those who are having this issue (apparently after upgrading to WatchOS 5), go to Settings > Sounds & Haptics > New Mail > Vibration (at top of screen - I had to scroll up) > change from “None (Default)” to your preferred option. This worked for me and my watch started vibrating again with mail notifications.

140 replies

Sep 25, 2018 5:32 PM in response to ttjohns

Same problem as everyone else, and I’ve reported it on the support link someone posted. AW4, iOS 12 on an iPhone 7. I tried the workaround people mentioned, setting up a vibration in mail on my phone, and using mirror in the watch app. Nada. I rebooted both. Nada.


It’s not the end of the world, I get all the other notifications, and I am more interested in text and Messenger notifications right away, but it’s still an annoyance, and pretty inexcusable that Apple made such a goof. Awaiting iOS 12.0.1 and 12.0.2 and ….

Sep 28, 2018 9:55 AM in response to ttjohns

If I try to do the custom workaround on the watch, I get the notification and the red dot but no haptic feedback. If I set it to mirror I get the haptic feedback and I see the mail but it will not stay in the background with the red dot, I can just see the mail initially.


I’ve tried setting up as a new watch and even done a restore on my 8+ to no avail. Very frustrating since I get a ton of important emails every day.

Oct 17, 2018 6:36 AM in response to ttjohns

I have exactly the same problem! I did have the series 1 Iwatch up until last week and with my iphone x max it was working fine on ios 12.1 now I have upgraded to the iwatch 4 guess what ...no emails.!!! People keep telling me its not that big of a deal! But you dont pay all that money for something to be wrong with it do you! So fed up. I have called apple, been on the phone with their engineer and been told that "its just the way they are doing things now and I need to get used to it"


So if the phone is asleep and my watch is asleep I want, and should, get mail to my iwatch like they used to, but he said that " apple are doing thing a new way" well I am going to apple at the weekend to find out from the horses mouth! If its true, then I am downgrading back to my iwatch 1. 😟

Oct 31, 2018 7:57 AM in response to MacUserAE

My problems persist as well. Mail notifications still can't be swiped away. iOS 12.1 iPhone Xs and S3 Watch now on 5.1. I had really hoped this would be fixed. I can still swipe mail notifications away on my Series 0 watch - not sure what that indicates - it's running 5.0 since after the bricking I'm afraid to update it.

Nov 5, 2018 10:29 PM in response to MacUserAE

Hi,


I’m new to this thread but have been following it.


Thanks for all your suggestions but none of the fixed mentioned worked on my watch (Series 3). I get the notification on the watch and the red dot but no vibration.


I have just downloaded 5.1.1 and this is still not fixed.


This is getting really frustrating now as I’m finding the watch really useless without the email vibration notifications.


Nick

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Mail notification WatchOS 5

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