Mail notification WatchOS 5

Since upgrading my iPhone X to iOS 12 and my watch series 2 to WatchOS 5 I am not getting email notifications on my watch. It appears VIP email notifications work. I've tried everything I can think of.

Apple Watch Series 2, watchOS 5, iPhone X - iOS 12

Posted on Sep 18, 2018 12:28 PM

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Posted on Sep 29, 2018 7:38 PM

Oh, in case the original post I referenced was missed, for those who are having this issue (apparently after upgrading to WatchOS 5), go to Settings > Sounds & Haptics > New Mail > Vibration (at top of screen - I had to scroll up) > change from “None (Default)” to your preferred option. This worked for me and my watch started vibrating again with mail notifications.

140 replies

Oct 17, 2018 6:48 AM in response to Lozreid

I'm using the iPhone Xs running the iOS 12 beta and both an AppleWatch Series 0 and an AppleWatch 3 with LTE. The issues with mail notification are that, first, I am forced to mirror the behavior on the phone if I want them to appear at all (rather than custom notifications) and second, that I can't swipe down on them to dismiss them. Both of these are incredibly irritating after having the watch function a certain way for three years. One thing I have noticed though. I can still swipe down to dismiss Mail notification on the Series 0 but it doesn't work on the Series 3. Also, my Series 0 unlocks before I've even finished entering the passcode. To me this doesn't feel like intended behavior no matter what Apple is telling some people. Hopefully it will be fixed in the next version of WatchOS/iOS.

Feb 14, 2019 6:33 AM in response to ttjohns

I have a similiar issue.


when my Series 4 gps watch is connected to iOS12, i dont get any push email to my phone or watch.

Once i put the watch in airplane mode, then push email goes to the phone.


Wiped my phone yesterday and everything was working great. Took my watch off last night to go to sleep, and this morning back to no push email.


I have to manually refresh email (using icloud email account)


Once i disconnect the watch, then everything is good again.

super annoying, missing emails.

Sep 19, 2018 3:23 PM in response to sterling r

Before I posted I tried restarting both the watch and the phone, unpairing the watch/re-pairing the watch restoring, unpairing the watch/re-pairing the watch as a new watch, and deleting the mail accounts and mail app and reinstalling/re configuring. None of this worked. All other notifications work as expected.


I should note that I regularly support this equipment as an IT professional.


I did get notifications to work for mail by turning on banners for Mail app on the phone (I really don't want this on) but audio only, no haptic. Also - Even with banner turned on, I get no mail notification for any mail if I chose Custom in the watch app to exclude one mailbox. In my opinion, this seems to be a bug in iOS 12, the mail app, or WatchOS 5 but I sure don't see many people complaining. Searching the web shows similar issues throughout the beta for iOS 12 and WatchOS 5.

Sep 20, 2018 5:02 PM in response to ttjohns

I'm starting to see a problem as well, using a custom setting on the Watch to exclude my personal mail on the watch, and just use my work mail. I'm trying some troubleshooting now, but it seems you are saying it won't help. If I get any changes, I'll let you know. I'm going to start by mirroring the phone to see if I get notification for both accounts, then turn them off individually and see what happens. I'll report any positive findings.

Sep 22, 2018 8:44 PM in response to Prof B

I have this issue also on series 4 and XS Max... drove me insane as I couldn’t figure out what was going on! Is it new that the iPhone doesn’t vibrate with email notification? Or is that just ios 12?


Also curious that when you get a notification on your watch, you can usually swipe down to dismiss them but with mail you can’t dismiss them without tapping on them. Is this for others too?


Have submitted feedback also and hopefully addressed soon!

Sep 23, 2018 6:57 AM in response to Prof B

Hello,


same issue here:

iPhone Xs Max + Apple Watch Series 4 GPS + Cellular.


Chatted with Support, and they are really Amateur´s:


First one checked internally and said, yes some people adressed this.

He advised me to do some changes. Then connection interrupted.

Second Support Staff discussed 20 Minutes and wasted my time and didn´t believe, that this is a software issue.

She forwarded me to her Boss and i explained all again.

He checked internally and told me, that is a issues and already adressed to their technical department.


Hope this is correct.

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Mail notification WatchOS 5

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