How to turn off two factor authentication?

lisle256 wrote:

Nice....isn’t the word “Communities” in here somewhere? I realize you’re all very experienced and have directed User’s as best as you can to the appropriate tech support avenues but really patience is a virtue if you don’t want to answer this question anymore why do you. I’m out, truly.

I answer questions all day..

There are 88 pages of entitled, angry, self-absorbed, riddled with vitriol and hyperbolic contributors who simply don't read.

They push back when the answer isn't what they wish to hear. They don't want solutions, they want to rant.

Patience is utterly wasted on them.

The original technical support question for this conversation was a simple one as was the technical support answer. The correct and accurate answer was the first one given. 99 pages ago. The conversation should have ended there. It the became about principle. That's not what is done here.

Should "we" ignore them? Perhaps. My experience has been when that is the approach, they simply write back, even moire indignant that Apple hasn't answered them. It often gets worse.

The Apple hosts will never guide them to the terms and attempt to provide context on why their demands aren't being met here.

lisle256 wrote:

Nice....isn’t the word “Communities” in here somewhere? I realize you’re all very experienced and have directed User’s as best as you can to the appropriate tech support avenues but really patience is a virtue if you don’t want to answer this question anymore why do you. I’m out, truly.

Explain to me how these responses to the accurate solution are in line with a technical support forum? These are the people you feel just need a little patience? They don't like the answer and lash out at those who provide it to them.

It's not my rule that debating Apple Policy is not permitted here. All 3 of these quotes are about Apple Policy.

Nice....isn’t the word “Communities” in here somewhere? I realize you’re all very experienced and have directed User’s as best as you can to the appropriate tech support avenues but really patience is a virtue if you don’t want to answer this question anymore why do you. I’m out, truly.

Cherry picking my work here is patently unfair.

I am insulted that you imply I am not patient.

I’m not sure what’s going on....I asked a question, it was answered to my satisfaction and I was happy with the answer. I have since received about 20 additional answers. i am grateful for all those that replied and tried to help. How do I get out of this and not get any more emails.

Unfortunately, you cannot control what gets posted online. Some do not understand that these are technical forums - not social media or afternoon tea. So, some threads wind up off topic . Just ignore.

You can click on the "following" button to "unfollow" the thread and also change your preferences in your profile not to get email notifications. That should help.

Okay, here’s one for you, in all seriousness , I have unfollowed and changed email preferences. Yet here I am. Technical question...have I missed a step? Does it take awhile to process? Thank you.

Hello,

I did unfollow but for some reason it’s still sending emails. I did change preferences also but hate to disable the entire email portion because of this one post. I appreciate your response and have paid great paid great attention to it. It’s part of original response. I see how hard you are all working at providing the appropriate responses on a technical level, which of course is the purpose here. I can’t imagine how hard it is to be in this position. This post has been going on forever. I know you’re all doing your best and that you are continuing to provide feedback and direction is to be noted. Some people that are actually struggling with some features that become overwhelming, regardless of education level or anything else, tend to create anxiety which leads to it being hard to readjust and try again. Apple featured can be confusing. You’re not here to analyze or guess what might be contributing to difficulty in trying all troubleshooting solutions available, unfortunately these things can contribute for some User’s that are genuinely trying to problem solve. It must be frustrating. This entire post is filled with comments and posts that need to be presented elsewhere ( has you have provided links to). Those channels are effective. I can’t offer details, but when you try, try and try again you can get people to listen , using those channels and help is available. I’m proof. My devices are the unicorn. I can’t get help here right now. Hopefully later. I do appreciate all of your experience. I will add ( to validate this post) that I like 2FA and have not had any issues at all. It’s a feature I have appreciated.

I'll be as brief as possible.

1. After a lengthy support call with Apple (had to go to a second level tech), I have finally turned off 2FA.
2. If I still owned my software company, Madam Allen and I would be having a very frank discussion on customer service BEHIND CLOSED DOORS. But to summarize that discussion, (A) you have made a number of statements in this thread that were NOT accurate, (B) you have interjected your interpretation of people's motives, character, etc., that have been incorrect and more importantly INAPPROPRIATE. Ascribing "outrage", "indigence", "they don't want help", etc., etc., is very unprofessional and far from being correct.

May I suggest that higher the horse upon which you ride, the more damaging the fall.

I will now (to use your term) "stand down", a term normally associated with confrontations and wars. Great choice of words that perhaps reveals an attitudinal issue. Either way, you're "not affected", which I can easily interpret as you don't give a tinker's ****.

hAltonJones wrote:

1. I'll be as brief as possible.

After a lengthy support call with Apple (had to go to a second level tech), I have finally turned off 2FA.

2. If I still owned my software company, Madam Allen and I would be having a very frank discussion on customer service BEHIND CLOSED DOORS. But to summarize that discussion, (A) you have made a number of statements in this thread that were NOT accurate, (B) you have interjected your interpretation of people's motives, character, etc., that have been incorrect and more importantly INAPPROPRIATE. Ascribing "outrage", "indigence", "they don't want help", etc., etc., is very unprofessional and far from being correct.

May I suggest that higher the horse upon which you ride, the more damaging the fall.

I will now (to use your term) "stand down", a term normally associated with confrontations and wars. Great choice of words that perhaps reveals an attitudinal issue. Either way, you're "not affected", which I can easily interpret as you don't give a tinker's ****.

You know I don't work for Apple right? I have not spoken for them at all. I am a volunteer here. I don't answer to anyone here. Don't like my approach? Earn some points and report me. If the hosts are unhappy with my work, they will address it.

Glad you got your issue resolved and I think the phrase you are struggling for is thank you for the help. If I did not provide you some apparently unhelpful advice, you may still have 2FA enabled.

How was my advice for you to contact Apple Support not correct?

No need to answer.

Please do read the Terms of Use which you and all of us agreed to:

https://discussions.apple.com/terms

It would be helpful if everyone actually read and followed them; simply ask a technical question and you will get a technical answer. If you do not like it, ignore it - instead of questioning the validity or the motives of the poster. We do not need nor appreciate a psycho-analysis and it also violates the terms here. We get upset when people become confrontational or decide to have issues with our volunteer efforts or presentations. Those opinions are irrelevant - we are trying to share our knowledge and personal experience with a device or feature and you are getting free technical help. An appropriate response in that case would be "that did not work, any other ideas? or I'll contact Apple support" rather than judging us. We do not work for Apple, we do not get paid, and we can choose which problem to try to help with (if we are knowledgeable with it).

Very well put.

Thank you for putting into words which I was unable to do. These are difficult times and we rely on our deuces more than ever. I do realize people are mostly well intentioned but the delivery can leave so much to be desired. It has for certain effected my experience here and I desperately needed some kind of assistance or direction which over all I did not receive or received with this attitude. I no longer post my issues and actually as a result spend very little time here anymore at all.

Thank you.

So, that , well written post gave you no reason for pause or reflection? You’re right you do not work for Apple being what seems to be a a level of senior volunteer based on your level, you do indeed represent Apple. If you can continually present an unwelcoming attitude along with a superior attitude when assisting with technical issues you’re only driving people away which is not a successful way to volunteer for any forum, organization or

company. You’re not alone it seems to be a very common attitude among volunteers with your level of experience here. Maybe you all could consider a blog or website where you are not bothered by such posts or inquires .Please note, I am referring to people that are actually seem to be struggling with features rather than the complaints or anti Apple tirades. Those I’m sure continue to be frustrating but that’s not something that a volunteer needs to express their frustration . Veiled or not.

No, users here do NOT represent Apple. We have no formal affiliation with Apple, and anything any user posts here is purely their thoughts, experience or opinion. Fellow users determine points, by marking posts Answered or helpful. Apple does not assign points nor levels. Fellow users determine that by how they mark other users posts.

Any one on the planet with internet access can join these forums, and post their responses. If they violate the TOU, a moderator will intervene, but other than that, anyone’s rank here is determined purely by their fellow users responses to their posts.

If anyone wants support directly from Apple by people who do represent Apple, then they need to contact Apple support, not these user community forums.

Ridiculous. I don't mind the 2-factor security. What I absolutely do mind -- which annoys me like nothing else -- is the frequency you have to do it. Literally, every time you access anything Apple related it requires it. It could be 10 seconds apart on the same device in the same precise location. You could just make it like once a day or at the minimum once in an hour. Often people are handling some matter which requires them to look around 50 million different Apple websites to find the answer which requires 50 million times doing the two factor. You could also just simply send the user a message each time their account has been accessed. If they don't respond you can safely assume it was them. I have a feeling there is something far more sinister to this policy than "enhanced security". What a load of nonsense.

I truly unfollowed this thread and yet it hasn’t happened. I stand corrected, you do not represent Apple. I will not backtrack on the fact that your point levels represents a level of experience that new Users or Users new to this forum do rely on for direction and assistance. I’m not denying that you provide that information frequently and I’m sure usually accurately but delivery matters in how that information is absorbed, retained and utilized. When Users are introduced to a new feature or device and an issue pops up, so can someone’s anxiety level which can also effect ones ability to absorb and retain information. I’m sorry I do believe that as much as you do not want to carry the burden, experience is Usually respected and relied on. This purely my opinion, although I don’t feel alone. Maybe the forum itself needs a sub group so you can work on more complex issues among yourselves without having to work with Users that seem to cause frustration. I will reiterate that I do not seem to be alone in this. It could drives new Users away from posting questions . I know i haven’t posted a question or been on here until the last few days in weeks. It was an email that drew me back. I’ll be checking out agin as I have changed my email preferences also. It’s disappointing. Your effort is noted. You do not have any obligation to the Users or Apple that is understood.