I cannot update to Safari 12

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Level 1

86 points

I cannot update to Safari 12

I've been trying to update to Safari 12 but the app store won't let me. It says. “Safari” cannot be updated because its extensions are in use by “Spotlight”. Click OK and quit the application". Safari wasn't open and I don't know how to shut down spotlight or shut off extensions. Please Help. Ron

iMac (Retina 5K, 27-inch, Late 2015), OS X El Capitan (10.11.6)

Posted on Sep 19, 2018 9:42 AM

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Answer 1

Eric Root

Level 10

685,215 points

Sep 19, 2018 4:11 PM in response to Ron Taube1

Try restarting the computer or go to Applications/Utilities/Activity Monitor, select the Spotlight process, and force quit it by clicking the X at the top left.

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